Haibay hotel

Photo gallery for Haibay hotel

Primary image
Minibar, in-room safe, desk, blackout drapes
View from room
Minibar, in-room safe, desk, blackout drapes
Signature Double Room, 1 King Bed, Balcony, City View | Minibar, in-room safe, desk, blackout drapes

Overview of Haibay hotel

Haibay hotel

4.0 star property
4-star hotel with spa, near Hoan Kiem Lake

9,0/10 Superb

63 verified Hotels.com guest reviews

Property highlights

  • Free WiFi
  • Airport transfer
  • Air conditioning
  • Bar
  • Spa
  • 24/7 front desk
27 Hàng Bông, Hanoi
Main amenities
  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Full-service spa
  • Rooftop terrace
  • Breakfast available
  • Room service
  • Business center
  • Airport shuttle
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Front desk safe
For families
  • Private bathroom
  • Television
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Blackout drapes/curtains

Choose dates to view prices

About this area

What's nearby

  • In Old Quarter
  • Hoan Kiem Lake - 6 min walk
  • St. Joseph's Cathedral - 1 min drive
  • Hanoi Opera House - 7 min drive

Getting around

  • Noi Bai Intl. Airport (HAN) - 47 min drive
  • Hanoi Railway Station - 14 min walk
  • Hanoi Long Bien Station - 16 min walk
  • Hanoi Gia Lam Station - 20 min drive
  • Airport shuttle (surcharge)

About this property

Haibay hotel

4-star hotel in the heart of Old Quarter
Take advantage of a roundtrip airport shuttle, a rooftop terrace, and dry cleaning/laundry services at Haibay hotel. Treat yourself to a massage at the onsite spa. Enjoy local and international cuisine and more at the two onsite restaurants. Free in-room WiFi is available to all guests, along with a bar and a business center.
You'll also enjoy perks such as:
  • Continental breakfast (surcharge), multilingual staff, and a porter/bellhop
  • Express check-in, a front desk safe, and an elevator
  • Tour/ticket assistance, concierge services, and luggage storage
  • Guest reviews say great things about the helpful staff
Room features
All guestrooms at Haibay hotel include perks such as air conditioning and bathrobes, as well as amenities like free WiFi and safes.
More conveniences in all rooms include:
  • Heating and fans
  • Bathrooms with free toiletries and hair dryers
  • 40-inch LCD TVs with cable channels
  • Electric kettles, daily housekeeping, and desks


English, French, Vietnamese

At a glance

Hotel size

  • 34 rooms


  • Check-in time starts at 2:00 PM
  • Express check-in/out
  • Minimum check-in age - 15
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 15


  • Pets not allowed


  • Free WiFi in public areas
  • Free WiFi in rooms


  • No onsite parking


  • Airport shuttle on request (available 24 hours)*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Continental breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • 2 restaurants
  • Bar/lounge
  • Private dining
  • Room service (limited hours)
  • Snack bar/deli

Working away

  • Business center
  • Meeting room


  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop


  • Built in 2017
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Full-service spa


  • Elevator
  • Accessible bathroom
  • In-room accessibility


  • English
  • French
  • Vietnamese

Room amenities

Be entertained

  • 40-inch LCD TV
  • Cable TV channels

Home comfort

  • Air conditioning and heating
  • Fan
  • Minibar
  • Electric kettle
  • Bathrobes and slippers

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Champagne service
  • Free bottled water


  • Daily housekeeping
  • In-room safe

Special features


Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include hot stone massages and Thai massages. The spa is open daily.


Onsite venue - This restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner.
Onsite venue #2 - This restaurant specializes in local and international cuisine and serves lunch and dinner. Open daily.

Fees & policies

Optional extras

  • Continental breakfast is offered for an extra charge of USD 10 per person (approximately)
  • Airport shuttle service is offered for an extra charge of USD 25 per vehicle (one-way)

Children & extra beds

  • Rollaway beds are available for USD 20.0 per night

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.


Only registered guests are allowed in the guestrooms.

This property accepts credit cards, debit cards and cash.

Also known as

Haibay hotel Hanoi
Haibay Hanoi
Haibay hotel Hotel
Haibay hotel Hanoi
Haibay hotel Hotel Hanoi

Frequently asked questions

Does Haibay hotel offer free cancellation for a full refund?
Yes, Haibay hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Haibay hotel?
As of 29 September 2022, prices found for a 1-night stay for 2 adults at Haibay hotel on 09 October 2022 start from R631, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Are pets allowed at Haibay hotel?
Sorry, pets aren't allowed.
Is parking offered on site at Haibay hotel?
Sorry, there's no onsite parking at Haibay hotel.
Is airport shuttle service offered by Haibay hotel?
Yes, an airport shuttle is available. The charge is USD 25 per vehicle one-way.
What are the check-in and check-out times at Haibay hotel?
You can check in starting at 2:00 PM. Check-out time is noon. Express check-in is available.
What is there to do at Haibay hotel and nearby?
Haibay hotel has a spa.
Are there restaurants at or near Haibay hotel?
Yes, there are 2 onsite restaurants, featuring local and international cuisine. Nearby restaurants include Bún Chả Hàng Quạt (3-min walk), Tasty Restaurant (3-min walk), and Central Restaurant and Rooftop Bar (4-min walk).
What's the area around Haibay hotel like?
Haibay hotel is in Old Quarter, a short 4-minute walk from St. Joseph's Cathedral and 6 minutes' walk from Hoan Kiem Lake. Travelers say this hotel is in a good location.

Overall score and ratings






Staff & service




Property conditions & facilities



10/10 Exceptional

Nice hotel
Nice staff, centrally located, and comfy room. Highly recommend!
3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Michael, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Michael, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

1-night trip
Verified Travelocity guest review

6/10 Good

1st room was not as good as expected, bad odor ! Then later they changed the good one, but towel was not clean as should be
Morita, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Great location in the old quarter. I followed a recommendation to request a room away from the street and didn't hear any traffic. Staff was great, food was great, highly recommended.
6-night family trip
Verified Expedia guest review

8/10 Very good

The hotel is lovely and clean, great location and the staff are friendly and helpful
3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Great location, clean, comfortable, friendly staff
Great stay. -friendly, English speaking staff -great atmosphere and very clean -convenient location 5 min walk to lake Was greeted by friendly staff who carried our bags to the room, offered us welcome drinks (watermelon juice) and cold towels. The lady at reception sat down with us and explained some info about our stay—very good English. Upon checking in we were given a voucher for 2 free drinks at the roof top bar and 100,000 vnd off 500,000 spent at the hotel restaurant. The hotel lobby is beautiful with refreshing scents of lemongrass from an oil diffuser. The rooms are pleasant and very clean. The roof top bar was small but very cool atmosphere. The hotel restaurant and drinks are a bit more expensive than if you went out to a restaurant on the street, and we were somewhat disappointed with the breakfast offered but the dinner was good. Rooms have AC, 2 free water bottles, toiletries (ie. Toothbrushes, razor, etc). Very quiet rooms (we stayed in 603 and 501 — both king sized About a 5 min walk to Hoan Kiem Lake. Lots of restaurants, cafes and shopping nearby hotel. We enjoyed our first night so much we decided to stay a second. In between the two nights we did an overnight cruise in Halong Bay, and Haibay offered to store our bags for free so we didn’t have to haul all of our luggage on the boat. Would definitely recommend this! Definitely recommend to others and would stay here again ourselves if ever back in Hanoi.
Caitlin, 1-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

John at the front desk was amazing! He was incredibly helpful with every request, from making sure the obscene amount of water I consume was in my room to arranging transportation to the airport. The hotel is very new and has a thoughtful design: attractive chevron striped wood floors, thick wood doors/windows in addition to thick glass to insulate sound, huge balcony (in suite) and a very nice layout overall. I will gladly stay at this hotel again!
2-night family trip
Verified Orbitz guest review

10/10 Exceptional

We love the central location of the hotel. Staffs were extremely helpful, courteous, and friendly
1-night romance trip
Verified Expedia guest review