City Kaigetsu

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Free WiFi, bed sheets
Standard Triple Room, 3 Bedrooms, Non Smoking | Free WiFi, bed sheets
Free WiFi, bed sheets
Free WiFi, bed sheets

Overview of City Kaigetsu

City Kaigetsu

2.5 star property
City-center hotel in Sumoto Onsen

7,2/10 Good

114 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Free WiFi
  • Air conditioning
  • Refrigerator
  • Bathtub
Map
2-3-11, Kaigandori, Sumoto, Hyogo, 656-0022
Main amenities
  • Air conditioning
  • Limited hour front desk
For families
  • Refrigerator
  • Private bathroom
  • Television
  • Free self parking
  • Free toiletries
  • Hair dryer

Choose dates to view prices

About this area

What's nearby

  • In Sumoto Onsen

Getting around

  • Tokushima Airport (TKS) - 46 min drive
  • Kobe Airport (UKB) - 72 min drive
  • Kansai Intl. Airport (KIX) - 130 min drive

About this property

City Kaigetsu

Transformed hotel in the heart of Sumoto Onsen, renovated in 2018
City Kaigetsu provides everything you need. Guests can connect to free in-room WiFi.
You'll also find perks like:
  • Free self parking
Room features
All guestrooms at City Kaigetsu offer comforts such as air conditioning, in addition to amenities like free WiFi.
More conveniences in all rooms include:
  • Bathrooms with shower/tub combinations and free toiletries
  • Refrigerators, electric kettles, and heating

Languages

English, Japanese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows industry cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global)

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks available
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 21 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in time from 4 PM - 11 PM
  • Minimum check-in age - 18
  • Check-out time is 10 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • The front desk is open daily from 4 PM - 11 PM
  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking

Property amenities

Services

  • Front desk (limited hours)

Facilities

  • 1 building/tower

Languages

  • English
  • Japanese

Room amenities

Be entertained

  • Flat-screen television

Home comfort

  • Air conditioning and heating
  • Electric kettle
  • Slippers

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi

Food and drink

  • Refrigerator

Fees & policies

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global).

Policies

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

This property accepts credit cards. Cash is not accepted.

Also known as

City Kaigetsu Hotel Sumoto
City Kaigetsu Hotel
City Kaigetsu Sumoto
City Kaigetsu Hotel
City Kaigetsu Sumoto
City Kaigetsu Hotel Sumoto

Frequently asked questions

What are the cleanliness and hygiene measures currently in place at City Kaigetsu?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
How much does it cost to stay at City Kaigetsu?
As of 30 September 2022, prices found for a 1-night stay for 2 adults at City Kaigetsu on 28 October 2022 start from R952, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Are pets allowed at City Kaigetsu?
Sorry, pets aren't allowed.
Is parking offered on site at City Kaigetsu?
Yes, there's free self parking.
What are the check-in and check-out times at City Kaigetsu?
You can check in from 4 PM - 11 PM. Check-out time is 10 AM.
Are there restaurants at or near City Kaigetsu?
Yes. Nearby restaurants include L'isoletta (4-min walk), Sanraku (4-min walk), and Nara (7-min walk).
What's the area around City Kaigetsu like?
City Kaigetsu is in Sumoto Onsen, a short 1-minute walk from Setonaikai National Park and 13 minutes' walk from Sumoto Castle.

Overall score and ratings

7,2

Good

7,1/10

Cleanliness

7,1/10

Staff & service

6,9/10

Amenities

6,9/10

Property conditions & facilities

6,5/10

Eco-friendliness

4/10 Fair

We paid $270 per night for this hotel. We were given the only room on the entrance floor of the hotel. So all we could hear was everyone coming in and out of the hotel, the lockers being opened up to place ones shoes in in the foyer, the cars on the road (our window was on the street). The windows had no frosting on them so we couldn't even open the blinds as everyone would be able to see right into our room. Very basic amenities, for the price we paid, we were very disappointed. The beds and pillows were uncomfortable and could could hear the plumbing through the ceiling of the rooms above you.
3-night romance trip
Verified Expedia guest review

10/10 Exceptional

3-night trip
Verified Expedia guest review

8/10 Very good

SINGO, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

kyoko, 2-night trip
Verified Hotels.com guest review

2/10 Poor

フロントの接客態度がイマイチ、鍵を受け取り、部屋に入ると、前の宿泊者の靴下とシャツがハンガーにかかって干されていた、ベットの枕元に飲み残したペットボトルが置かれたまま、清掃に入ったの?腹が立ってフロントの人を呼び見てもらったが、きちんと謝ることも出来ない、部屋を替えて欲しいくらいでしたが、夏休みの最後に孫2人と行ってたので、注意だけで、我慢したけど、ブチ切れそうになりました。その後、近くの温泉のチケット3人分持って来て、謝罪のつもり?タイミング悪く。風呂に入った後に、、部屋の中とお風呂の中にゴキブリの子供2匹発見して退治しました。それと、ホテルに隣接している駐車場は満車、離れた駐車場にとめに行きました。無料でしたけど、、最悪でした、二度と行きたくないです。
1-night family trip
Verified Hotels.com guest review

8/10 Very good

NATSUKI, 1-night trip with friends
Verified Hotels.com guest review

2/10 Poor

MASAKO, 1-night trip
Verified Hotels.com guest review

2/10 Poor

TETSUAKI, 1-night trip
Verified Hotels.com guest review

8/10 Very good

格安ホテルにおススメです。
快適に宿泊できました。 フロントの方の説明も丁寧だったし、 部屋も清潔でした。 ホテルの近くには食事出来る場所も多数ありましたので不便は無かったです。
2-night family trip
Verified Hotels.com guest review

6/10 Good

ひろのぶ, 1-night trip
Verified Expedia guest review