Hotel Am Zoo

Photo gallery for Hotel Am Zoo

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Suite | In-room safe, desk, laptop workspace, blackout drapes
Suite | Living room | 32-inch flat-screen TV with satellite channels, TV
Suite | In-room safe, desk, laptop workspace, blackout drapes
Standard Double Room | In-room safe, desk, laptop workspace, blackout drapes

Overview of Hotel Am Zoo

Hotel Am Zoo

3.0 star property
Central Frankfurt hotel with 1 bars, connected to a shopping center

7,8/10 Good

41 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Free WiFi
  • Pet-friendly
  • Lounge area
  • Bar
  • Laundry facilities
Map
Alfred-Brehm-Platz 6, Frankfurt, Hessen, 60316
Main amenities
  • Daily housekeeping
  • Breakfast available
  • Self parking
  • Bar/lounge
  • Terrace
  • Front desk safe
  • ATM/banking services
  • Vending machine
  • Self-serve laundry
  • Free newspapers in the lobby
  • Luggage storage
  • Limited hour front desk
For families
  • Separate sitting area
  • Television
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Blackout drapes/curtains

Choose dates to view prices

About this area

What's nearby

  • In Ostend
  • Frankfurt Trade Fair - 40 min walk
  • Zeil Shopping District - 8 min drive
  • Römer - 13 min drive
  • Romerberg - 13 min drive
  • Maintower - 11 min drive
  • Alte Oper - 13 min drive
  • Congress Center Messe Frankfurt - 20 min drive
  • Deutsche Bank Park - 21 min drive

Getting around

  • Frankfurt Airport (FRA) - 25 min drive
  • Mainz (QFZ-Mainz Finthen) - 38 min drive
  • Konstablerwache Station - 10 min walk
  • Frankfurt (Main) Ost Station - 12 min walk
  • Frankfurt (Main) South Station - 29 min walk
  • Zoo U-Bahn - 1 min walk
  • Ostendstraße S-Bahn - 5 min walk
  • Merianplatz Station - 10 min walk

About this property

Hotel Am Zoo

3-star hotel in the heart of Ostend
You can look forward to a terrace, laundry facilities, and a bar at Hotel Am Zoo. Guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Buffet breakfast (surcharge), self parking (surcharge), and free newspapers
  • A vending machine, tour/ticket assistance, and an elevator
  • Luggage storage, a front desk safe, and ATM/banking services
Room features
All guestrooms at Hotel Am Zoo offer thoughtful touches such as laptop-friendly workspaces and separate sitting areas, in addition to amenities like free WiFi and safes.
More amenities include:
  • Showers, hair dryers, and shampoo
  • 32-inch flat-screen TVs with satellite channels
  • Wardrobes/closets, separate sitting areas, and highchairs

Languages

English, German, Russian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Masks available
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 70 rooms

Arriving/Leaving

  • Check-in time from 3:00 PM - 11:00 PM
  • Late check-in subject to availability
  • Minimum check-in age - 16
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • The front desk is open daily from 7:00 AM - 11:00 PM
  • Front desk staff will greet guests on arrival
  • If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 16

Children

  • No cribs (infant beds)

Pets

  • Pets allowed*

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite self parking (EUR 14 per night; includes in/out privileges)
  • Wheelchair-accessible parking on site
  • Onsite parking limited
  • Height restrictions apply for onsite parking
  • Onsite parking includes off-street options

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • Bar/lounge

Services

  • Front desk (limited hours)
  • Tour/ticket assistance
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace

Accessibility

  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

Languages

  • English
  • German
  • Russian

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Satellite TV channels

Home comfort

  • Heating
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Bed sheets provided

What to enjoy

  • Separate sitting area

Freshen up

  • Shower only
  • Soap and shampoo
  • Hair dryer
  • Toilet paper

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Phone

Food and drink

  • Highchair

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: EUR 2.00 per person, per night

Optional extras

  • Buffet breakfast is offered for an extra charge of EUR 9.50 per person (approximately)

Children & extra beds

  • Rollaway beds are available for EUR 30.0 per night

Pets

  • Pets are allowed for an extra charge of EUR 10 per pet, per day

Parking

  • Self parking costs EUR 14 per night with in/out privileges
  • Parking height restrictions apply

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

Individually-wrapped food options are available for breakfast.

Policies

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit on site.

This property accepts credit cards, debit cards and cash.

Also known as

Hotel Am Zoo Frankfurt
Hotel Am Zoo
Am Zoo Frankfurt
Am Zoo
Hotel Am Zoo Hotel
Hotel Am Zoo Frankfurt
Hotel Am Zoo Hotel Frankfurt

Frequently asked questions

Does Hotel Am Zoo offer free cancellation for a full refund?
Yes, Hotel Am Zoo does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Hotel Am Zoo?
As of 24 September 2022, prices found for a 1-night stay for 2 adults at Hotel Am Zoo on 24 October 2022 start from R1 095, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Hotel Am Zoo?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Hotel Am Zoo?
Yes, pets are welcome. There's a charge of EUR 10 per pet, per day.
Is parking offered on site at Hotel Am Zoo?
Yes. Self parking costs EUR 14 per night. Parking spots may be limited.
What are the check-in and check-out times at Hotel Am Zoo?
You can check in from 3:00 PM - 11:00 PM. Check-out time is 11:00 AM.
Is there an onsite casino at Hotel Am Zoo?
No, this hotel doesn't have a casino, but Casino Bad Homburg (18-min drive) is nearby.
Are there restaurants at or near Hotel Am Zoo?
Yes. Nearby restaurants include Sandbar (3-min walk), Café Maingold (4-min walk), and Bangkok (5-min walk).
What's the area around Hotel Am Zoo like?
Hotel Am Zoo is in Ostend, a short 1-minute walk from Zoo U-Bahn and 4 minutes' walk from Zeil Shopping District.

Overall score and ratings

7,8

Good

8,3/10

Cleanliness

8,7/10

Staff & service

7,1/10

Amenities

7,0/10

Property conditions & facilities

7,8/10

Eco-friendliness

8/10 Very good

Ryosuke, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Marius Bogdan, 3-night trip
Verified Hotels.com guest review

8/10 Very good

Two things would maybe stop me from ever staying there again and it is a shame because I liked everything else about the facility and staff. The temperatures were in the 80s and there was no a/c which is normal for the area but so is the option of fans. The other, the facility has an outdoor cafe and though the business is closed, street people, guests and well anyone, uses it all night long to socialize. The noise carries i to the rooms, especially with the windows having to be open. If temperature comfort or quiet is a factor, this may not be a facility to consider.
Janet, 4-night trip
Verified Expedia guest review

8/10 Very good

Friendly front desk and not to fsr from everything
Gardy, 2-night romance trip
Verified Expedia guest review

8/10 Very good

Attending trade fair
One night stay to visit trade show. Staff very helpful. Location great for train and tram connections. Restaurant not open and on midweek days and seems some nearby restaurants also not open. The summer monthly 9 Euros national train/tram and buses pass are great value
Paul, 1-night business trip
Verified Hotels.com guest review

8/10 Very good

just 1 min walk from Am main Zoo train station , friendly neighbourhood
Abdulaziz Chuly, 1-night business trip
Verified Hotels.com guest review

6/10 Good

I like my staying
Jhon, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Y
joseph, 3-night business trip
Verified Expedia guest review

8/10 Very good

Carmela, 6-night trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent hotel
EL HADRAMY, 1-night trip
Verified Expedia guest review