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Hierapark Thermal & Spa Hotel

Photo gallery for Hierapark Thermal & Spa Hotel

Property grounds
Front of property
Deluxe Room | Premium bedding, desk, soundproofing, free WiFi
Sauna, steam room, Turkish bath, body treatments, body wraps
Reception hall

Overview of Hierapark Thermal & Spa Hotel

Hierapark Thermal & Spa Hotel

Family-friendly hotel in Pamukkale with free water park and spa

8,2/10 Very good

164 verified guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Non-smoking
  • Air conditioning
The price is R1 712
Price available on 2023/03/27
Karahayit Mah 127 Kizilseki Sokak No 15, Denizli, Denizli, 20190

Guests rated this location 9.1/10 - Wonderful

Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • 4 indoor pools and 2 outdoor pools
  • Free water park
  • Sauna
  • Steam room
  • Children's pool
  • Waterslide
  • Pool bar
  • Room service
  • Coffee shop/cafe
For families
  • Children stay free
  • Babysitting (surcharge)
  • Children's pool
  • Playground on site
  • Private bathroom
  • Television

Room options

About this area

Getting around

  • Saraykoy Station - 27 min drive
  • Goncali Station - 28 min drive
  • Denizli Station - 32 min drive
  • Airport shuttle (surcharge)


  • Ece Yengari Restorant - 8 min walk
  • Karahayıt Meydan Dönercisi - 7 min walk
  • Besm-i Alem Cafe Bistro - 6 min walk
  • Sultan Sofrası - 9 min walk
  • Simal Restaurant - 8 min walk

About this property

Hierapark Thermal & Spa Hotel

A great choice for a stay in Denizli, Hierapark Thermal & Spa Hotel features a free water park and offers an airport shuttle (available 24 hours) for EUR 30 per person. Guests can grab a bite to eat at the coffee shop/cafe and visit the spa to be pampered with massages, body wraps, or facials. Other highlights include 2 outdoor pools, a poolside bar, and a sauna. Fellow travelers say good things about the room service and walkable location.


English, German, Turkish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast and dinner
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

At a glance

Hotel size

  • 104 rooms
  • Arranged over 4 floors


  • Check-in time starts at 2:00 PM
  • Express check-in available
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required


  • One child (6 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
  • Babysitting*


  • Pets not allowed


  • Free WiFi in public areas
  • Free WiFi in rooms


  • Free onsite self parking
  • Wheelchair-accessible parking on site


  • Airport shuttle on request (available 24 hours)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • Coffee/tea in a common area
  • Barbecue grills
  • Room service
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)
  • Free water park access
  • Children's pool
  • Playground
  • Babysitting (surcharge)
  • Grocery/convenience store

What to do

  • Pool table
  • Bicycle rentals nearby

Working away

  • Business center
  • Meeting rooms
  • Conference space (3014 square feet)


  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Pool loungers
  • Pool umbrellas


  • 3 buildings/towers
  • Built in 2017
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Library
  • Television in common areas
  • 2 outdoor pools
  • 4 indoor pools
  • Free water park
  • Full-service spa
  • Sauna
  • Steam room
  • Waterslide
  • Reception hall


  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair accessible
  • Wheelchair-accessible parking


  • English
  • German
  • Turkish

Room amenities

Be entertained

  • LCD television
  • Satellite TV channels

Home comfort

  • Air conditioning and heating
  • Coffee/tea maker
  • Bathrobes and slippers

Sleep well

  • Soundproofed rooms
  • Premium bedding

What to enjoy

  • Furnished balcony

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Mini-fridge
  • Free bottled water


  • Daily housekeeping

Special features


Guests can indulge in a pampering treatment at the hotel's full-service spa, Hierapark Spa. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna, a steam room, and Turkish bath/hammam. The spa is open daily.


Onsite venue - This restaurant specializes in international cuisine and serves breakfast and dinner.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of EUR 30 per person (one way)

Children & extra beds

  • Babysitting is available for an extra charge
  • Guests must contact this property in advance to reserve cribs/infant beds

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas; reservations are required for some onsite facilities.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast and dinner.

Each guestroom is kept vacant for a minimum of 72 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).


<p>Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site. </p><p>This property accepts credit cards, debit cards and cash.</p><p>A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24.</p><p>A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31.</p>

Also known as

Hierapark Thermal Hotel Pamukkale
Hierapark Thermal Hotel
Hierapark Thermal Pamukkale
Hierapark Thermal
Hierapark Thermal & Spa
Hierapark Thermal Spa Hotel
Hierapark Thermal & Spa Hotel Hotel
Hierapark Thermal & Spa Hotel Denizli
Hierapark Thermal & Spa Hotel Hotel Denizli

Frequently asked questions

Does Hierapark Thermal & Spa Hotel offer free cancellation for a full refund?
Yes, Hierapark Thermal & Spa Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Hierapark Thermal & Spa Hotel?
As of 26 March 2023, prices found for a 1-night stay for 2 adults at Hierapark Thermal & Spa Hotel on 27 March 2023 start from R1 712, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Hierapark Thermal & Spa Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Hierapark Thermal & Spa Hotel?
Yes, there are 4 indoor pools, 2 outdoor pools, and a children's pool.
Are pets allowed at Hierapark Thermal & Spa Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at Hierapark Thermal & Spa Hotel?
Yes, there's free self parking.
Is airport shuttle service offered by Hierapark Thermal & Spa Hotel?
Yes, an airport shuttle is available. The charge is EUR 30 per person one way.
What are the check-in and check-out times at Hierapark Thermal & Spa Hotel?
You can check in starting at 2:00 PM. Check-out time is noon. Express check-in and contactless check-in and check-out are available.
What is there to do at Hierapark Thermal & Spa Hotel and nearby?
Have fun during the warmer months with activities nearby such as cycling. Enjoy a treatment at the spa and a swim in one of the 4 indoor and 2 outdoor swimming pools. Hierapark Thermal & Spa Hotel also has a waterslide, a sauna, and a steam room, as well as a picnic area and a garden.
Are there restaurants at or near Hierapark Thermal & Spa Hotel?
Yes, there's an onsite restaurant that offers international cuisine.
Does Hierapark Thermal & Spa Hotel have any outdoor private spaces?
Yes, every room features a furnished balcony.
What's the area around Hierapark Thermal & Spa Hotel like?
Hierapark Thermal & Spa Hotel is in Pamukkale, a short 8-minute walk from Red Travertine of Karahayit and 18 minutes' walk from Pamukkale-Hierapolis. Travelers say the area is walkable and good for shopping.



Very good




Staff & service




Property conditions & facilities




6/10 Good

Joseph, 4-night trip
Verified guest review

4/10 Fair

The hotel staff passed on the mistake made by to me. In the hotel room, the cigarette butts that the previous customer had thrown away were on the floor. I was in the bathroom in the morning, and the cleaning staff knocked twice on the door and came in without hearing my answer. I leave with a lot of unpleasant memories. Hey staffs. Don't blame your customers. It's not good attitude.
EUN SANG, 1-night family trip
Verified guest review

8/10 Very good

Pavan, 1-night trip
Verified Expedia guest review

8/10 Very good

Aida, 1-night family trip
Verified guest review

8/10 Very good

GOH, 1-night family trip
Verified guest review

10/10 Exceptional

I like everything
Natalja, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Hierapark made our stay in Pamukkale great
Amazing hotel and facilities and certainly for a medium sized hotel offered exceptional service. Pleasantly surprised and definitely competes with some of the 5* hotels found in Belek. Great front of house staff and y the lad managing the spa facilities. Just one minor point- waiters could smile a little more, understand they work long days but need to offer same level is service as other staff. Would recommend to friends and family
Salama, 1-night trip
Verified guest review

10/10 Exceptional

Stephen, 1-night trip
Verified Expedia guest review

6/10 Good

Rooms were not ready. Good location if you have a hired car Many locals using pools , not reserved for Hotel guests Breakfast and dinner average
ahmed, 1-night trip with friends
Verified guest review

6/10 Good

It was nice, close to hot springs, just too much smoking in the hotel. I believe there is no smoke free dining area?
Mahnaz, 1-night family trip
Verified Expedia guest review