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COMO Uma Canggu - CHSE Certified

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Exterior
Penthouse (COMO) | Terrace/patio
View from room
Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds
Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Overview of COMO Uma Canggu - CHSE Certified

VIP Access

COMO Uma Canggu - CHSE Certified

5.0 star property
5-star beach hotel with spa, near Batu Bolong Beach

9,0/10 Superb

142 verified Hotels.com guest reviews

Popular amenities

  • Free parking
  • Pool
  • Internet access
  • Free WiFi
  • Airport transfer
  • Gym
Map
Jalan Pantai Batu Mejan, Echo Beach, Canggu, Badung, 80361

Room options

About this area

What's nearby

  • In Batu Bolong
  • Seminyak Beach - 40 min drive
  • Legian Beach - 51 min drive
  • Kuta Beach - 57 min drive
  • Sanur Beach - 61 min drive

Getting around

  • Ngurah Rai Intl. Airport (DPS) - 54 min drive
  • Airport shuttle (surcharge)

Restaurants

  • Taco Casa - 7 min walk
  • Pizza Fabbrica - 8 min walk
  • Canteen Cafe Canggu - 9 min walk
  • Gypsy - 9 min walk
  • Shady Shack - 10 min walk

About this property

COMO Uma Canggu - CHSE Certified

With access to onsite surfing/body boarding, COMO Uma Canggu - CHSE Certified is a great choice for your beach stay in Canggu. 2 outdoor pools provide a splash of fun, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, body wraps, and reflexology. Offering a beachfront location, COMO Beach Club serves international cuisine and is open for breakfast, lunch, and dinner. A poolside bar, a health club, and a fitness center are other highlights at this luxurious hotel. Fellow travelers say great things about the helpful staff and breakfast.

Languages

English, Indonesian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
Individually-wrapped food options available through room service
This information is provided by our partners.

At a glance

Hotel size

  • 119 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in time from 2:00 PM - midnight
  • Express check-in/out available
  • Minimum check-in age - 18
  • Check-out time is 11:00 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
  • Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
  • If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
  • The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.
  • This is a CHSE certified property. CHSE (Clean, Health, Safety, and Environment) is a health and safety certification issued by the Indonesian Ministry of Tourism and Creative Economy. When traveling to Indonesia, guests will be required to book a minimum number of nights at a CHSE certified accommodation, check government regulations for more details.
  • Guests booked in a Indonesia Residents Offer room type must present an Indonesia ID at check-in. The property reserves the right to amend the rate if valid proof is not provided.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Babysitting*
  • Free supervised childcare

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • Free wired Internet access in rooms

Parking

  • Free onsite self parking
  • Free onsite valet parking
  • Wheelchair-accessible parking on site

Transfers

  • Airport shuttle on request (available 24 hours)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 7:00 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • Private dining
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Playground
  • Free supervised childcare/activities

What to do

  • Free beach club
  • Fitness classes
  • Pilates classes
  • Yoga classes
  • Surfing/body boarding
  • Beach nearby
  • Ecotours nearby

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Pool loungers
  • Pool umbrellas

Facilities

  • 3 buildings/towers
  • Built in 2017
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Library
  • Health club
  • 2 outdoor pools
  • Full-service spa
  • Massage/treatment rooms

Accessibility

  • Elevator
  • Wheelchair-accessible parking

Languages

  • English
  • Indonesian

Room amenities

Be entertained

  • 48-inch LED TV
  • Premium TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes and slippers
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Pillowtop mattress
  • Free crib/infant bed

Freshen up

  • Rainfall showerhead
  • Shower only
  • Designer toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free wired internet
  • Phone
  • Electrical adapters/chargers

Food and drink

  • Free bottled water
  • Dining table

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Access via exterior corridors
  • Guidebooks/recommendations

Special features

Spa

The onsite spa has 8 treatment rooms including rooms for couples. Services include deep-tissue massages, Thai massages, facials, and body wraps. The spa is equipped with a mud bath. A variety of treatment therapies are provided, including reflexology. The spa is open daily.

Dining

COMO Beach Club - This beachfront restaurant specializes in international cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar.
Glow juice bar - This bar specializes in vegetarian cuisine and serves light fare only. Open daily.

Fees & policies

Optional extras

  • Full breakfast is offered for an extra charge of approximately IDR 363000 for adults and IDR 181500 for children
  • Airport shuttle service is offered for an extra charge of IDR 601370 per vehicle (one-way)
  • Late check-out can be arranged for an extra charge (subject to availability)

Renovations and closures

In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.

Children & extra beds

  • Babysitting is available for an extra charge
  • Rollaway beds are available for IDR 1211210.0 per night

Pool, spa, & gym (if applicable)

  • Children under 12 years old are not allowed in the swimming pool without adult supervision

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Individually-wrapped food options are available through room service.

Policies

<p>The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. </p><p>Only registered guests are allowed in the guestrooms. </p> <p>Guests can rest easy knowing there's a first aid kit on site. </p><p>Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property. </p><p>The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. </p><p>This property accepts credit cards and cash.</p>

Also known as

COMO Uma Canggu Hotel
COMO Uma Canggu Bali
COMO Uma Canggu
Como Uma Canggu Chse Certified
COMO Uma Canggu - CHSE Certified Hotel
COMO Uma Canggu - CHSE Certified Canggu
COMO Uma Canggu - CHSE Certified Hotel Canggu

Frequently asked questions

Does COMO Uma Canggu - CHSE Certified offer free cancellation for a full refund?
Yes, COMO Uma Canggu - CHSE Certified does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at COMO Uma Canggu - CHSE Certified?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at COMO Uma Canggu - CHSE Certified?
Yes, there are 2 outdoor pools.
Are pets allowed at COMO Uma Canggu - CHSE Certified?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at COMO Uma Canggu - CHSE Certified?
Yes, there's free self and valet parking.
Is airport shuttle service offered by COMO Uma Canggu - CHSE Certified?
Yes, an airport shuttle is available. The charge is IDR 601370 per vehicle one-way.
What are the check-in and check-out times at COMO Uma Canggu - CHSE Certified?
You can check in from 2:00 PM - midnight. Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability). Express check-in and check-out are available.
What is there to do at COMO Uma Canggu - CHSE Certified and nearby?
Have fun during the warmer months with activities such as surfing. Additional recreation onsite includes aerobics, Pilates, and yoga. Indulge in a treatment at the spa and enjoy a swim in one of the 2 outdoor swimming pools. COMO Uma Canggu - CHSE Certified also has a health club and a picnic area, as well as a garden.
Are there restaurants at or near COMO Uma Canggu - CHSE Certified?
Yes, COMO Beach Club offers beachfront dining, international cuisine, and ocean views. Nearby restaurants include Taco Casa (7-min walk), Pizza Fabbrica (8-min walk), and Canteen Cafe Canggu (9-min walk).
What's the area around COMO Uma Canggu - CHSE Certified like?
COMO Uma Canggu - CHSE Certified is a short 6-minute walk from Canggu Beach and 6 minutes' walk from Batu Bolong Beach. Travelers love the hotel's prime location.

Reviews

9,0

Superb

9,4/10

Cleanliness

9,3/10

Staff & service

9,0/10

Amenities

9,3/10

Property conditions & facilities

9,1/10

Eco-friendliness

Reviews

10/10 Exceptional

Amazing resort. Amazing facilities, amazing staff. Will be back for sure!
Narelle, 8-night trip
Verified Hotels.com guest review

4/10 Fair

Como UMA definitely didn't feel like a 5 star hotel. The cleanliness and service (or lack thereof) left us feeling like we wished we'd booked elsewhere, with the service from one front desk member in particular rude and unhelpful. To start, we arrived at 2.45pm for a 2pm checkin. The room wasn't ready and we had to wait in the lobby until it was ready at 3pm. While being taken to the room, the front desk person who showed us to our room spent the entire time telling us about how we'd been upgraded, while neglecting to mention where the pool, breakfast, beach club, gym, etc., were. Upon walking into the room, we could see the upgraded room overlooked a construction site and rubbish-strewn river next door. The room wasn't soundproof from outdoors, which was annoying given there is a beach club on the property. The room hadn't been cleaned properly, with used tea bags in the kitchen, and marks on the tiled floor suggesting it hadn't been mopped. The shower smelt awful, and one of the taps was leaking. At some point during our stay, a rodent nibbed through the packaging of the mini bar snacks on the kitchen bench. We tried to book into the complimentary yoga class, however there is only one per day with a maximum of 8 people. Not sure how they thought that was going to work for a hotel. Service at breakfast was ok. The only highlight was the spa therapist (Ayu) who was amazing. We clearly would not stay here again.
Jonathan, 2-night family trip
Verified Expedia guest review

6/10 Good

Stayed in penthouse but felt it’s not worth the price due to the functionality of the room. One of the room doors can see-through. As well as toilets. Towels and bath robe are stained too. Doesn’t feel well maintained.
Min Hoi, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

The most amazing hotel! Great location, beautiful rooms, friendly staff! We were in Bali for our honeymoon and they really made us feel special. Couldn’t say enough great things, highly recommend to anyone and we can’t wait to come back!
Amanda, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

PEter, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Wonderful. Healthy food and never wanted to leave
Barbara, 3-night romance trip
Verified Expedia guest review

4/10 Fair

Very bad service with attitude.
2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Isabella, 2-night trip
Verified Expedia guest review

2/10 Poor

Parleerat, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Jordan, 3-night romance trip
Verified Expedia guest review