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Kivu Park Hotel

3.0 star property
3-star hotel in Gisenyi with restaurant and bar/lounge

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Kivu Park Hotel

Photo gallery for Kivu Park Hotel

Property grounds
View from room
In-room safe, free WiFi
Restaurant
Reception

Overview of Kivu Park Hotel

7,6 out of 10 Good
7,6/10 Good

Property highlights

  • Free breakfast
  • Spa
  • Free parking
  • Free WiFi
  • Restaurant
  • Air conditioning
Map
Avenue de la Production, Gisenyi
Main amenities
  • Daily housekeeping
  • Near the beach
  • Restaurant and bar/lounge
  • Room service
  • Spa services
  • Massage/treatment rooms
  • Meeting rooms
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Garden
  • Snack bar/deli
Feel at home
  • Private bathroom
  • Separate dining area
  • Living room
  • Television
  • Garden
  • Terrace

Room options

About this area

Restaurants

  • Kivu Resto - 5 min drive
  • Restaurant Chalet - 9 min drive
  • Ble' d' or - 4 min drive
  • Il razentino - 6 min drive
  • Boulangerie au bon pain - 5 min drive
Map

About this property

Kivu Park Hotel

When visiting Gisenyi, Kivu Park Hotel is a great choice to consider. Guests indulge in deep-tissue massages, then grab a bite to eat at the restaurant. Other features include a bar/lounge, a snack bar/deli, and a terrace.

Languages

English, French

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, and dinner
This information is provided by our partners.

At a glance

Hotel size

  • 23 rooms

Arriving/Leaving

  • Check-in time from 10:30 AM - midnight
  • Late check-in subject to availability
  • Minimum check-in age: 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
  • If you are planning to arrive after 8:30 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free uncovered onsite self parking
  • Wheelchair-accessible parking on site
  • Onsite parking limited

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free local cuisine breakfast each morning 7:00 AM–9:00 AM
  • Restaurant
  • Bar/lounge
  • Barbecue grills
  • Room service
  • Snack bar/deli

What to do

  • Beach nearby
  • Access to nearby indoor pool

Working away

  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • Garden
  • Terrace
  • Spa services
  • Massage/treatment rooms

Accessibility

  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

Room amenities

Be entertained

  • Television
  • Cable TV channels

Home comfort

  • Air conditioning

What to enjoy

  • Separate dining area
  • Separate living room

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer (on request)
  • Towels

Stay connected

  • Free newspapers
  • Free WiFi

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. There are 4 treatment rooms including rooms for couples. Services include deep-tissue massages and massages.

Fees & policies

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Individually-wrapped food options are available for breakfast, lunch, and dinner.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

This property does not have elevators.
This property accepts credit cards, debit cards and cash.

Also known as

Sun View Kivu Hotel Gisenyi
Sun View Kivu Gisenyi
Sun View Kivu
Kivu Park Hotel Hotel
Kivu Park Hotel Gisenyi
Kivu Park Hotel Hotel Gisenyi

Frequently asked questions

What are the cleanliness and hygiene measures currently in place at Kivu Park Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Kivu Park Hotel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Kivu Park Hotel?
Yes, there's free self parking. Parking spots may be limited.
What are the check-in and check-out times at Kivu Park Hotel?
You can check in from 10:30 AM - midnight. Check-out time is 11 AM.
What is there to do at Kivu Park Hotel and nearby?
Kivu Park Hotel has spa services and a garden, as well as access to a nearby indoor pool.
Are there restaurants at or near Kivu Park Hotel?
Yes, there's an onsite restaurant.

Reviews

7,6

Good

8,6/10

Cleanliness

7,0/10

Staff & service

7,0/10

Amenities

7,0/10

Property conditions & facilities

Reviews

4/10 Fair

1-night trip
Verified Expedia guest review

10/10 Exceptional

Very nice place. It is not called Sun View, but the Kivu Park Hotel. That is also one of the locations that told me they did not receive payment from hotels.com and i had to pay them separately. This review is not for publishing, but for hotels.com
2-night trip
Verified Hotels.com guest review

8/10 Very good

The shawer was not too good because of the water cut that could occurs any time. Beside that, i liked the hotel.
4-night romance trip
Verified Expedia guest review

8/10 Very good

Overall our stay was convenient, very well located and worth the price paid. Attention to the smaller things could take the hotel further such as broken shower handles and outdated TVs by other than that, well worth it.
Christian, 1-night trip with friends
Verified Hotels.com guest review