INNSiDE by Melia Hamburg Hafen

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Free minibar, in-room safe, desk, laptop workspace
Free minibar, in-room safe, desk, laptop workspace
The Innside Room | Free minibar, in-room safe, desk, laptop workspace
Free minibar, in-room safe, desk, laptop workspace

Overview of INNSiDE by Melia Hamburg Hafen

UNESCO Sustainable Travel Pledge

INNSiDE by Melia Hamburg Hafen

4.5 star property
Luxury hotel with spa, near Mehr!-Theater am Großmarkt

8,2/10 Very good

265 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Free WiFi
  • Pet-friendly
  • Gym
  • Non-smoking
  • Air conditioning
Map
Hoegerdamm 30, Hamburg, 20097
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Breakfast available
  • Fitness center
  • Self parking
  • 24-hour room service
  • UNESCO Sustainable Property
  • Terrace
  • 24-hour front desk
  • Coffee/tea in a common area
  • Front desk safe
For families
  • Television
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Elevator
  • In-room climate control (air conditioning)

Choose dates to view prices

About this area

What's nearby

  • In Hamburg-Mitte
  • Miniatur Wunderland - 24 min walk
  • Reeperbahn - 38 min walk
  • Elbe Philharmonic Hall - 10 min drive
  • Hamburg City Hall - 9 min drive
  • Fish Market - 19 min drive
  • Hagenbeck Zoo - 28 min drive
  • Volksparkstadion - 28 min drive

Getting around

  • Hamburg Airport (HAM) - 30 min drive
  • Elbbrücken Station - 3 min drive
  • Hamburg Central Station - 16 min walk
  • Hamburg (ZMB-Hamburg Central Train Station) - 17 min walk
  • Steinstrasse U-Bahn - 8 min walk
  • Hammerbrook S-Bahn - 10 min walk
  • South Central U-Bahn - 13 min walk

About this property

INNSiDE by Melia Hamburg Hafen

4.5-star luxury hotel in the heart of Hamburg-Mitte
You can look forward to a terrace, dry cleaning/laundry services, and a bar at INNSiDE by Melia Hamburg Hafen. Take some time to relax at the onsite spa. The onsite restaurant, Werft Craft Cuisine, features international cuisine. Free in-room WiFi and a gym are available to all guests.
Other perks at this hotel include:
  • Buffet breakfast (surcharge), bike rentals, and self parking (surcharge)
  • An electric car charging station, a 24-hour front desk, and a front desk safe
  • Bicycle parking, multilingual staff, and tour/ticket assistance
  • Guest reviews give top marks for the breakfast
Room features
All 207 rooms include comforts such as 24-hour room service and laptop-friendly workspaces, as well as thoughtful touches like air conditioning and free stocked minibars.
More conveniences in all rooms include:
  • Recycling and LED light bulbs
  • Bathrooms with rainfall showers and eco-friendly toiletries
  • Daily housekeeping, desks, and phones

Languages

English, French, German, Italian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Stay Safe with Meliá (Meliá)
Follows industry cleaning and disinfection practices of Bureau Veritas (3rd party expert - Global)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 207 rooms
  • Arranged over 6 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - anytime
  • Express check-in/out
  • Early check-in subject to availability
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation
  • The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.
  • The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.
  • This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.
  • The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.
  • This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Pets

  • Pets allowed*
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms (1-device limit)

Parking

  • Covered onsite self parking (EUR 20 per day)
  • Onsite parking limited
  • Electric vehicle charging point on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 7:00 AM–9:00 AM on weekdays and 7:00 AM–10:00 AM on weekends
  • Restaurant
  • Bar/lounge
  • Coffee/tea in a common area
  • 24-hour room service

Working away

  • Meeting rooms

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Bicycle rentals

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Terrace
  • Fitness center
  • Bicycle parking
  • Full-service spa

Accessibility

  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Languages

  • English
  • French
  • German
  • Italian
  • Spanish

Room amenities

Be entertained

  • Flat-screen television

Home comfort

  • Air conditioning (climate-controlled)
  • Free stocked minibar

Sleep well

  • Bed sheets provided

Freshen up

  • Partially open bathroom
  • Rainfall showerhead
  • Shower only
  • Eco-friendly toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi (1-device limit)
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Eco-friendly toiletries
  • LED light bulbs
  • Recycling

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna.

The spa is open daily.

Dining

Werft Craft Cuisine - This restaurant specializes in international cuisine. Guests can enjoy drinks at the bar.

Awards and affiliations

Green / Sustainable Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
This property has signed the UNESCO Sustainable Travel Pledge.

Fees & policies

Refundable deposits

  • Cash deposit: EUR 20 per accommodation, per stay

Optional extras

  • Buffet breakfast is offered for an extra charge of EUR 20 for adults and EUR 10 for children (approximately)
  • Early check-in can be arranged for an extra charge (subject to availability, amount varies)

Pets

  • Pets are allowed for an extra charge of EUR 25 per pet, per day

Parking

  • Covered self parking costs EUR 20 per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions.

Contactless check-out is available.

This property affirms that it follows the cleaning and disinfection practices of Stay Safe with Meliá (Meliá).

This property affirms that it adheres to the cleaning and disinfection practices of Bureau Veritas (3rd party expert - Global).

Policies

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates).

This property accepts credit cards, debit cards and cash.

Also known as

INNSIDE Meliá Hamburg Hafen Hotel
INNSIDE Meliá Hafen Hotel
INNSIDE Meliá Hamburg Hafen
Innside By Melia Hamburg Hafen
INNSIDE by Meliá Hamburg Hafen Hotel
INNSIDE by Meliá Hamburg Hafen Hamburg
INNSIDE by Meliá Hamburg Hafen Hotel Hamburg
INNSIDE by Meliá Hamburg Hafen
INNSiDE by Melia Hamburg Hafen Hotel
INNSiDE by Melia Hamburg Hafen Hamburg
INNSiDE by Melia Hamburg Hafen Hotel Hamburg

Frequently asked questions

Does INNSiDE by Melia Hamburg Hafen offer free cancellation for a full refund?
Yes, INNSiDE by Melia Hamburg Hafen does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at INNSiDE by Melia Hamburg Hafen?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, and social distancing measures are in place. Please note that this information has been provided by our partners.
Are pets allowed at INNSiDE by Melia Hamburg Hafen?
Yes, pets are welcome. There's a charge of EUR 25 per pet, per day. Food and water bowls are available.
Is parking offered on site at INNSiDE by Melia Hamburg Hafen?
Yes. Self parking costs EUR 20 per day. Parking spots may be limited. Electric vehicle charging is available.
What are the check-in and check-out times at INNSiDE by Melia Hamburg Hafen?
You can check in from 3:00 PM - anytime. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is noon. Express check-in and check-out and contactless check-out are available.
Is there an onsite casino at INNSiDE by Melia Hamburg Hafen?
No, this hotel doesn't have a casino, but Casino Esplanade (5-min drive) is nearby.
What is there to do at INNSiDE by Melia Hamburg Hafen and nearby?
Have fun during the warmer months with activities such as cycling. Indulge in a treatment at the spa and make the most of other amenities like a fitness center.
Are there restaurants at or near INNSiDE by Melia Hamburg Hafen?
Yes, Werft Craft Cuisine offers international cuisine. Nearby restaurants include Pane e tulipani (8-min walk), Lunch House (9-min walk), and Daruma (10-min walk).
What's the area around INNSiDE by Melia Hamburg Hafen like?
INNSiDE by Melia Hamburg Hafen is a short 8-minute walk from Steinstrasse U-Bahn and 13 minutes' walk from Moenckebergstrasse. Travelers say this hotel is in a good location.

Overall score and ratings

8,2

Very good

8,6/10

Cleanliness

8,1/10

Staff & service

8,4/10

Amenities

8,8/10

Property conditions & facilities

8,2/10

Eco-friendliness

6/10 Good

Aircon doesn’t work.
Aircon didn’t get below 21c. Did chat with reception about this but they weren’t really interested. They bar needs more staff in the evenings. The girls were working hard but service was slow. Free soft drinks in mini bar is good, but a kettle would be a great addition.
Lynsey, 1-night trip
Verified Hotels.com guest review

6/10 Good

Well located, mixed feelings
What’s good: - the location (well connected to a bus, s-bahn, near a river / canal therefore pretty) - room size - amenities including the availability of an iron What doesn’t work - Cleanliness: the rooms were not vacuumed or dusted and by the third day, there were dust bunnies for company - Service: at checkout, which we did at 12:25, the staff informed us of a surcharge for overstaying by 20-odd minutes. On rubbishing such a claim, we were met with sulks for the rest of our few hours at the hotel
3-night trip
Verified Hotels.com guest review

8/10 Very good

Eui Seok, 7-night business trip
Verified Hotels.com guest review

8/10 Very good

Good Hotel
Awesome atmosphere, nice furnished rooms, good people. Everything you need for a awesome experience in Hamburg.
Josef, 1-night business trip
Verified Hotels.com guest review

8/10 Very good

Hotel looks nice, staff is kind, rooms are clean but they are cold and central heating is not working until guests check-in. Breakfast was good. There is also outside and underground parking, but unluckily the entire covered/underground parking was closed due to some construction works and needed to park the car outside and clean it of snow in the morning. Moreover, I consider the fee to pay for parking to be a little bit over exagerated (17eur) regarding the offered service - No covered parking, no cameras, not cleaned of snow parking area, thus, it was pretty hard to exit it in the morning on the icy ramp. Needs a little bit more attention
Radu-Bogdan, 1-night business trip
Verified Hotels.com guest review

6/10 Good

My review
Poor breakfast during the pandemic. The room was very good. I couldn't park my car at the garage I don't know why. They didn't clean up snow in the parking area in the morning. I barely manage to go out from the parking. I was so upset.
Aleksandar, 1-night business trip
Verified Hotels.com guest review

8/10 Very good

All good. Only 2 things is slow reception and a very cold design with little personality. But functional and good service
Gourmand Group, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Very good but waitress at restaurant should know the wines on the list.
Christine, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great location in the city. Friendly staff. Relaxing terrace right on the water.
1-night trip
Verified Hotels.com guest review

10/10 Exceptional

3-night business trip
Verified Hotels.com guest review