Save

Balafon Beach Resort

3.5 star property
Beachfront hotel in Serrekunda with spa and outdoor pool

Choose dates to view prices

Balafon Beach Resort

Photo gallery for Balafon Beach Resort

Aerial view
BBQ/picnic Area
Premium bedding, in-room safe, individually decorated
Shower, free toiletries, towels
BBQ/picnic Area

Overview of Balafon Beach Resort

7,8

Good

Property highlights

  • Pool
  • Free WiFi
  • Free parking
  • Spa
  • Airport transfer
  • Restaurant
Map
Kololi Beach, Serrekunda
Main amenities
  • Daily housekeeping
  • On a private beach
  • Restaurant and 2 beach bars
  • Full-service spa
  • Outdoor pool and lazy river
  • Outdoor tennis court
  • Free beach cabanas
  • Beach umbrellas
  • Beach sun loungers
  • Beach towels
  • Pool bar
  • Swim-up bar
Feel at home
  • Refrigerator
  • Private bathroom
  • Separate sitting area
  • Premium TV channels
  • Garden
  • Terrace

Room options

View all photos for Premium Room, Garden View

TV

Premium Room, Garden View

  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, Private Pool, Ocean View

View from room

Premium Room, Private Pool, Ocean View

  • 30 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, Garden View

Room amenity

Standard Room, Garden View

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, Ocean View

Premium bedding, in-room safe, individually decorated

Premium Room, Ocean View

  • 30 sq m
  • Partial sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, Private Pool, Garden View

Premium bedding, in-room safe, individually decorated

Premium Room, Private Pool, Garden View

  • 30 sq m
  • Sleeps 3
  • 1 King Bed

About this area

What's nearby

  • On a private beach
  • Kololi Beach - 1 min drive

Getting around

  • Banjul (BJL-Banjul Intl.) - 38 min drive
  • Airport shuttle (surcharge)

Restaurants

  • The Butchers Shop - 6 min drive
  • Paradiso - 13 min walk
  • Al-Rawche - 10 min walk
  • Woodies - 1 min walk
  • THE WINERY - 13 min walk
Map

About this property

Balafon Beach Resort

Balafon Beach Resort offers a private beach where you can enjoy free cabanas, beach umbrellas, and beach massages, plus you'll have access to onsite beach volleyball. The outdoor pool and lazy river provide plenty of fun, while guests in the mood for pampering can visit the spa to indulge in body wraps and mani/pedis. The restaurant is a great spot for a bite to eat and cold drinks are served at the bar/lounge. Other highlights include 2 beach bars, a poolside bar, and an outdoor tennis court.

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-in and check-out
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 86 rooms
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in time from 3:30 PM - midnight
  • Minimum check-in age: 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children (13 years old and younger) not allowed
  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking

Transfers

  • Airport shuttle on request (available 24 hours)*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • 2 beach bars
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Swim-up bar
  • Barbecue grills
  • Room service (limited hours)

What to do

  • On a private beach
  • Tennis
  • Beach yoga
  • Beach volleyball
  • Mini golf

Working away

  • 24-hour business center
  • 3 meeting rooms
  • Conference center (8611 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Free beach cabanas
  • Free pool cabanas
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas

Facilities

  • Built in 2016
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • An outdoor pool
  • Full-service spa
  • Lazy river
  • Outdoor tennis court

Accessibility

  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Assistive listening devices available

Room amenities

Be entertained

  • Television
  • Premium satellite channels

Home comfort

  • Air conditioning
  • Ceiling fan
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Premium bedding

What to enjoy

  • Balcony or patio
  • Individually furnished and decorated
  • Separate sitting area

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Towels

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

The onsite spa has couples treatment room(s). Services include facials, body wraps, body scrubs, and body treatments.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of GMD 1150 per room (one-way)

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

This property does not have elevators.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, and a first aid kit on site.
This property accepts credit cards, debit cards and cash.

Also known as

Balafon Hotel Serrekunda
Balafon Serrekunda
Balafon Hotel
Balafon Beach Resort Hotel
Balafon Beach Resort Serrekunda
Balafon Beach Resort Hotel Serrekunda

Frequently asked questions

Does Balafon Beach Resort offer free cancellation for a full refund?
Yes, Balafon Beach Resort does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Balafon Beach Resort?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, and social distancing measures are in place. Please note that this information has been provided by our partners.
Is there a pool at Balafon Beach Resort?
Yes, there's an outdoor pool.
Are pets allowed at Balafon Beach Resort?
Sorry, pets aren't allowed.
Is parking offered on site at Balafon Beach Resort?
Yes, there's free self parking.
Is airport shuttle service offered by Balafon Beach Resort?
Yes, an airport shuttle is available. The charge is GMD 1150 per room one-way.
What are the check-in and check-out times at Balafon Beach Resort?
You can check in from 3:30 PM - midnight. Check-out time is noon. Contactless check-in and check-out are available.
What is there to do at Balafon Beach Resort and nearby?
Have fun with onsite activities like volleyball and beach yoga, and practice your swing on the tennis courts. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Balafon Beach Resort also has 2 beach bars, a private beach, and a lazy river, as well as spa services, a picnic area, and a garden.
Are there restaurants at or near Balafon Beach Resort?
Yes, there's an onsite restaurant.
Does Balafon Beach Resort have any outdoor private spaces?
Yes, every room features a balcony or patio.
What's the area around Balafon Beach Resort like?
Balafon Beach Resort is a short 8-minute walk from Kololi Beach and 10 minutes' walk from Tropic Shopping Centre.

Reviews

7,8

Good

8,0/10

Cleanliness

8,2/10

Staff & service

8,6/10

Amenities

7,2/10

Property conditions & facilities

7,6/10

Eco-friendliness

Reviews

2/10 Poor

Bad internet, bad service, rooms not very clean. The tropical theme is good but Hotel maintenance is way below standard
Takunda, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

Drumming the Balafon Beat.
From our arrival we were warmly greeted by Mam Fatu and Oumar. During our weekly stay, we enjoyed an exceptional service by the entire staff mamaged by Cyndi. The pool was cleaned daily and our room was serviced daily with fresh linen and towels. Cyndi even provided my wife with brand new bucket she needed. Addou Mackhé the night shift attendant helped us get food late night after the restaurant was closed past midnight. Our daily complementary Breakfast was phenomenal. Fatou Bintu made some fabulous omelettes and pancakes. The private beach was very clean and the warn water ocean was perfect. The entire hotel was safe with daily and nightly security staff making there rounds. What i like the most was the atmosphere and the variety of the patrons. Kids are welcome, families and old couples stayed there during our stay. We've encountered European tourists, Americans, Jamaicans and locals as well as neighboorhing citizens from Liberia and Senegal. Overall the Balafon Beach Hotel Resort is a wonderful place to stay long term vacationning.
MOHAMED, 7-night trip
Verified Hotels.com guest review

8/10 Very good

Alexandria, 2-night family trip
Verified Hotels.com guest review

6/10 Good

Ok but won’t book again
The set up of the room makes watching the TV an uncomfortable watch. Cleaners were not consistent which often led to an invasion of ants. The WiFi was decent most of the time and the private beach is amazing. Most staff are friendly and welcoming especially the restaurant team. Hotel could benefit from having some hand wash and daily fresh towels. I’ve stayed apartments where cleaning is done daily therefore would expect the same from a 3 1/2 star hotel. I’m honestly not sure if I would stay here again but thought my stay was average and ok.
14-night trip
Verified Hotels.com guest review

10/10 Exceptional

John, 4-night trip
Verified Expedia guest review

8/10 Very good

Moses, 7-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Beautiful grounds and rooms, access to beach for walking or swimming plus on site pools. Major negative is no relationship with taxis; I feel I was gouged every time I tried to take one.
Kay, 1-night family trip
Verified Expedia guest review

2/10 Poor

Dishonest or incompetent?
It is a lottery to stay here. You can book their best beachfront plunge pool rooms 10 months ahead. You can email to confirm many months ahead. But if the administration book the same rooms multiple times it is tough. Rooms would seem to be overbooked and from what I saw randomly assigned to people who booked many months later. Whether the administration is handled manually it is hard to say. Whether the overbooking is accidental or intentional is hard to say. What I can say for definite is that it is not a one off. I overheard exactly the same conversation with another guest. Coming to any conclusion with the management proved impossible. When the story constantly changes and memory contested all faith in the managements honesty and integrity was lost. After 7 days of lies & obfuscation we realised that the non resolution was interfing with our ability to enjoy the holiday and felt that the only option was to leave and look for a property run with integrity. It is a shame it was a nice location and had potential were it not for the appalling management.
Lynn, 14-night trip
Verified Hotels.com guest review

10/10 Exceptional

The own was excellent The staff was always friendly, smiling and helpful The garden on the hotel is beautiful
Reinhilde, 14-night romance trip
Verified Expedia guest review

10/10 Exceptional

The staff was friendly and respectful from the time I arrive to the time I departed. Always a smile on everyone face was amazing. I love it there and wish I didn’t have to leave. The breakfast buffet is the best. I’m a breakfast person. The lunch was nice but the dinner was ok.
Rekitha, 7-night romance trip
Verified Expedia guest review