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All properties in Cardiff, Wales, United Kingdom
1 room, 2 adults

The Exchange Hotel

3,5-star3,5 stars
The Exchange Bld, Mount Stuart Square, Cardiff, Wales, CF10 5FQ, United Kingdom

Bayfront hotel with restaurant, near Cardiff Bay
  • Free WiFi
  • Collect nightsYou can collect Hotels.com™ Rewards nights here
From 708 reviews. TripAdvisor Traveller Rating.

TripAdvisor Traveller Rating

  • The room was lovely & quite large with a jacuzzi bath. Unfortunately the air con didn’t…Jul 29, 2019
  • Beautiful building and restoration project. No room service! Bar feels abandoned with…Jul 28, 2019

The Exchange Hotel

from ZAR 1,199
  • Luxury Double Room
  • Luxury Triple Room, 1 Bedroom
  • Luxury Triple Room, Accessible
  • Luxury Suite (sleeps 6)
  • Luxury Quadruple Room
  • Classic Double Room, 1 Double Bed, Accessible, Non Smoking
  • Basic Double Room, 1 Bedroom, Non Smoking, Bathtub

What’s around The Exchange Hotel

Landmarks

  • In Butetown
  • Cardiff Bay - 1 min walk
  • Techniquest - 3 min walk
  • Wales Millennium Centre - 6 min walk
  • Cardiff Motorpoint Arena - 24 min walk
  • Principality Stadium - 27 min walk
  • Cardiff Castle - 28 min walk
  • National Museum Cardiff - 36 min walk

Getting around

  • Cardiff (CWL-Cardiff Intl.) - 28 min drive
  • Bristol (BRS-Bristol Intl.) - 57 min drive
  • Cardiff Bay Station - 5 min walk
  • Grangetown Station - 22 min walk
  • Cardiff Central Station - 23 min walk

At a glance

Key facts

Hotel size

  • This hotel has 200 rooms

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is 11 AM

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • Self parking *

  • Discounted offsite parking

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Full breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
Working away
  • Conference space
  • Conference space size (meters) - 50
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Elevator
  • Safe-deposit box at front desk

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Premium bedding
Things to enjoy
  • Individually decorated
  • Individually furnished
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • 42-inch LCD TV
  • Digital TV channels
Stay connected
  • Desk
  • Free WiFi
More
  • Daily housekeeping

The Exchange Hotel’s small print

Also known as

  • Exchange Hotel Cardiff
  • Exchange Hotel
  • Exchange Cardiff
  • The Exchange Hotel Cardiff

Policies

Guests must contact this property in advance to reserve cribs/infant beds.

Optional extras

Self parking costs GBP 15.00 per day

Full breakfast is offered for an extra charge of GBP 10.00 per person (approximately)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

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Recent reviews

Fabulous 8,6 From 147 reviews

Fair 4,0
Drunk guests from party and poor customer service
Booked a one night stay on 12th July for my wife's birthday and our anniversary. Was looking forward to a quiet, children-free night away. Unfortunately as there was a corporate party taking place that evening we arrived to 100+ people standing in reception, witnessed people being thrown out of the venue when we came back in the evening (one girl couldn't even stand on her own) and saw a guy following a girl into the toilets. It wasn't what we expected to see in such a grand venue with a good reputation. Also when my wife used the jacuzzi bath she found brown bits of gunk floating in the water that had come out of the jets. There was splash marks on the doors and wardrobe too which hadn't been cleaned. The most disappointing thing though is that we left this feedback with a lady called Sally when we checked out and she promised a same day call back from her manager David, this never came! Such simple customer service and so disappointing when it is not delivered. My advice to anyone wanting a quieter night away would be to check if there is a function on that evening. The hotel took zero responsibility for the behaviour of the party guests and then to make matters worse failed to follow up with us. It is NOT being run like the up-market venue you would think it is from the outside.
Tim, gb1 night trip
Exceptional 10,0
Lovely Hotel experience
Jeff, gbRomance trip
Exceptional 10,0
Great hotel
Hotel was a good mixture of old and new with some great character in the public areas, and the bedrooms were very modern and have been refurbished to a high standard
Neil, gbBusiness trip
Very good 8,0
Great stay in secluded historic building
Great place if you’re looking for something with character, the face of Ronald Dahl on the ceiling can be a little.... mood killing but overall absolutely great. I had issues with the wifi but, that’s okay. Farther from downtown if you’re hoping to be walking distance to the castle, it’s a better to cab then walk. (Walk would take 45 minutes plus)
Emelia, caRomance trip
Exceptional 10,0
The exchange hotel
Fabulous welcome fabulous staff very clean very pleased with room breakfast was lovely I would highly recommend this to anyone
Sian, gbTrip with friends

The Exchange Hotel

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