Guests
All properties in Kota Bharu, Kelantan, Malaysia

Crystal Lodge

Kota Bharu city-center guestrooms with comfy beds

  • Free WiFi and free parking
From
ZAR 482

Restrictions related to your trip

This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local and health advisories for this destination before you book.

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  • Balcony
  • Balcony
  • Deluxe Family - Bathroom
  • Deluxe Family - Bathroom
  • Balcony
Balcony. Image 1 of 52.
1 / 52Balcony
124, Jalan Che Su, Kota Bharu, 15000, Malaysia
8,6.Fabulous.
  • Overall 1 night stay was good, room is clean and comfortable with free parking. Location…

    Dec 17, 2021

  • Overall is good and when we I come over to KB, will stay in this hotel

    Nov 29, 2021

See all 80 reviews

Official standards

This property advises that it adheres to Safe & Clean (Malaysia) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • Gap period enforced between guest stays - 24 hours
  • Protective clothing is available to guests
  • Masks are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer
  • Free parking
  • Free WiFi
  • Gym
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 102 smoke-free guestrooms
  • Daily housekeeping
  • Rooftop terrace
  • Fitness center
  • Business center
  • 24-hour front desk

For families

  • Free cribs/infant beds
  • Private bathroom
  • Television
  • Free toiletries
  • Daily housekeeping
  • Laundry facilities

What’s around

  • Heart of Kota Bharu
  • State Museum - 6 min walk
  • Siti Khadijah Central Market - 7 min walk
  • Istana Jahar - 8 min walk
  • Muhammadi Mosque - 9 min walk
  • Sultan Mohammad IV Stadium - 13 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Deluxe Family
  • Standard Twin
  • Superior Double
  • Superior Twin
  • Deluxe Double View
  • Standard Double

What’s around

Landmarks

  • Heart of Kota Bharu
  • State Museum - 6 min walk
  • Siti Khadijah Central Market - 7 min walk
  • Istana Jahar - 8 min walk
  • Muhammadi Mosque - 9 min walk
  • Sultan Mohammad IV Stadium - 13 min walk
  • Hospital Universiti Sains Malaysia - 4.6 mi / 7.4 km
  • Pulau Beluru - 5.8 mi / 9.4 km
  • Pulau Renjuna - 5.9 mi / 9.5 km
  • Cahaya Bulan Beach - 6.5 mi / 10.5 km
  • Pantai Mek Mas - 7 mi / 11.2 km

Getting around

  • Kota Bharu (KBR-Sultan Ismail Petra) - 21 min drive
map
See on map
124, Jalan Che Su, Kota Bharu, 15000, Malaysia

At a glance

Hotel size

  • This hotel has 102 rooms
  • This hotel is arranged over 7 floors

Arriving/leaving

  • Check-in time 3 PM-anytime
  • Check-out time is noon

Restrictions related to your trip

  • This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local and health advisories for this destination before you book.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free onsite self parking

Other information

  • Smoke-free property
*See fees & policies for additional details or extra charges

In the hotel

Things to do

  • Fitness facilities

Working away

  • Business center
  • Number of meeting rooms - 1

Services

  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage

Facilities

  • Year Built - 1997
  • Elevator
  • Safe-deposit box at front desk
  • Rooftop terrace

Languages Spoken

  • English
  • Malay

In the room

Home comforts

  • Air conditioning
  • Coffee/tea maker
  • Slippers
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Premium bedding
  • Pillowtop mattress

Freshen up

  • Private bathroom
  • Shower only
  • Bidet
  • Free toiletries
  • Hair dryer

Be entertained

  • LCD TV
  • Satellite TV channels

Stay connected

  • Free WiFi

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Mandatory feesPay at property

You'll be asked to pay the following charges by the property at check-in or check-out:

  • A tax is imposed by the city: MYR 3.00 per room, per night
  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property beginning January 1, 2023. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

Children & extra bedsPay at property

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Rollaway beds are available for MYR 60.0 per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Individually-wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Safe & Clean (Malaysia).

Policies

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property accepts credit cards and cash.

Also known as

  • Crystal Lodge Kota Bharu
  • Crystal Kota Bharu
  • Crystal Lodge Kota Bharu
  • Crystal Hotel Kota Bharu
  • Kelantan
  • Crystal Lodge Hotel
  • Crystal Lodge Kota Bharu
  • Crystal Hotel Kota Bharu
  • Crystal Lodge Hotel Kota Bharu

*See fees & policies for additional details or extra charges

FAQs

  • Yes, Crystal Lodge does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Sorry, pets and service animals aren't allowed.
  • You can check in from 3 PM - anytime. Check-out time is noon.
  • Yes. Nearby restaurants include Meena Curry House (3-min walk), Restoran Hover (4-min walk), and Sun Two Restaurant (4-min walk).
  • Maintain your daily exercise routine at the gym.
8,6.Fabulous.
  • 8,0.Very good

    parking a little tight

    Leong Sze, 1 night business trip, Nov 5, 2021

    Verified Hotels.com guest review

  • 6,0.Good

    Noisy Room

    The room not sound proof. I can hear motorcycle, lorry etc inside the room. Even I change the room in the of hotel still can hear outside noise

    2 night business trip, Jul 4, 2021

    Verified Hotels.com guest review

  • 8,0.Very good

    Cement floor without carpet, cool and not suitable for muslims who want to pray. I had to pray on the bed besause i felt the floor wasn't clean. Moreover there are slippers used, may be also be used to go to the toilet. I suggest the hotel management sensitive to the Malysian culture, the majority are muslims, or the culture of easterners who are rich in politeness and high decency. This.matter needs to be taken seriously so that more visitors or tourists choose this hotel and feel happy to come again.

    1 night business trip, Oct 13, 2020

    Verified Hotels.com guest review

  • 8,0.Very good

    Cleana and well maintained the room. However, car park is a bit issues.

    K, 1 night business trip, Sep 6, 2020

    Verified Expedia guest review

  • 10,0.Exceptional

    Staff at reception at night shift can be more friendly

    1 night family trip, Jan 26, 2020

    Verified Expedia guest review

  • 8,0.Very good

    Nice breakfast spread with range of varieties! Hotel room is without carpet. My room got a bit of stain on the wall (hope hotel can repaint). Nice bathroom size. Comfortable stay. Near Pasar Siti Khadijah. If you come back late at night, no more parking space. Need to park at the side of the road.

    Azmira, 1 night trip with friends, Jan 24, 2020

    Verified Expedia guest review

  • 8,0.Very good

    Nice breakfast with a wide variety. Parking was very limited. Room's keycard had to be reset at the reception every single time!

    2 night business trip, Oct 20, 2019

    Verified Expedia guest review

  • 10,0.Exceptional

    cleanliness equivalent to 4 star.

    Overall great stay ! A bit noisy if groups check in /out. Not sound proofing.

    mariam, 1 night romance trip, Sep 21, 2019

    Verified Hotels.com guest review

  • 10,0.Exceptional

    I like the location of the hotel .. And the hotel lobby looks nice...

    TAN, 2 night family trip, Sep 13, 2019

    Verified Expedia guest review

  • 10,0.Exceptional

    Clean n Value for money

    Convenient to town and easy accessible to shopping.

    mariam, 1 night romance trip, Sep 7, 2019

    Verified Hotels.com guest review

See all 80 reviews