The Quay Hotel (SG Clean)

Photo gallery for The Quay Hotel (SG Clean)

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In-room safe, desk, iron/ironing board, free WiFi
In-room safe, desk, iron/ironing board, free WiFi
In-room safe, desk, iron/ironing board, free WiFi
In-room safe, desk, iron/ironing board, free WiFi

Overview of The Quay Hotel (SG Clean)

The Quay Hotel (SG Clean)

2.0 star property
Hotel with restaurant, near Orchard Road

8,0/10 Very good

223 verified Hotels.com guest reviews

Property highlights

  • Free WiFi
  • Airport transfer
  • Non-smoking
  • Air conditioning
  • Refrigerator
  • Restaurant
The price is R1 580
Price available on 2022/08/24
Map
57 South Bridge Road, Singapore, 058688
Main amenities
  • Daily housekeeping
  • Restaurant
  • Rooftop terrace
  • Breakfast available
  • Room service
  • Airport shuttle
  • Area shuttle
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Front desk safe
  • Laundry service
For families
  • Children stay free
  • Refrigerator
  • Private bathroom
  • Terrace
  • Daily housekeeping
  • Laundry facilities
Cleaning & safety
  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • In Downtown Singapore
  • Orchard Road - 20 min walk
  • Marina Bay Sands Skypark - 24 min walk
  • Marina Bay Sands Casino - 26 min walk
  • Gardens by the Bay - 27 min walk
  • Raffles Place - 1 min drive
  • Suntec City - 7 min drive
  • Singapore Flyer - 9 min drive
  • Singapore Botanic Gardens - 13 min drive
  • Universal Studios Singapore - 22 min drive
  • East Coast Park - 17 min drive

Getting around

  • Singapore Changi Airport (SIN) - 25 min drive
  • Seletar Airport (XSP) - 26 min drive
  • Senai International Airport (JHB) - 62 min drive
  • Batam Batu Besar (BTH-Hang Nadim) - 21.6 miles/34.8 km
  • JB Sentral - 50 min drive
  • Clarke Quay Station - 4 min walk
  • Raffles Place Station - 8 min walk
  • City Hall Station - 10 min walk
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

About this property

The Quay Hotel (SG Clean)

Putting you within a 10-minute drive of Orchard Road and Marina Bay Sands Casino, The Quay Hotel (SG Clean) features a rooftop terrace and offers an airport shuttle (available 24 hours) for SGD 9 per person. Guests indulge in massages, then grab a bite to eat at the restaurant. Also, this hotel is 1.2 mi (2 km) from Marina Bay Sands Skypark and 1.4 mi (2.2 km) from Gardens by the Bay. Fellow travelers like that it's just a short walk to public transportation: Clarke Quay Station is 4 minutes away and Raffles Place Station is 8 minutes.

Languages

Chinese (Mandarin), English, Filipino, Hindi, Malay

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows regional cleaning and disinfection practices of SG Clean (Singapore)

Social distancing

Contactless check-out
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks available
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 41 rooms

Arriving/Leaving

  • Check-in time from 2 PM - 5:30 AM
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is 11:00 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child stays free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • No onsite parking

Transfers

  • Airport shuttle (available 24 hours)*

Offsite

  • Area shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Continental breakfast (surcharge) each morning 7:00 AM–9:00 AM
  • Restaurant
  • Room service (limited hours)

Traveling with children

  • Children stay free

What to do

  • Bicycle rentals nearby

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff

Facilities

  • Built in 2017
  • Safe-deposit box at front desk
  • Rooftop terrace

Accessibility

  • Braille/raised signage
  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair accessible
  • Low-height counter/sink
  • Grab bar near toilet
  • Bathroom emergency pull cord

Languages

  • Chinese (Mandarin)
  • English
  • Filipino
  • Hindi
  • Malay

Room amenities

Be entertained

  • Smart television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Electric kettle
  • Slippers
  • Iron/ironing board (on request)

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer (on request)

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Refrigerator
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Optional extras

  • Continental breakfast is offered for an extra charge of SGD 7 for adults and SGD 7 for children (approximately)
  • Airport shuttle service is offered for an extra charge of SGD 9 per person (one-way)
  • Area shuttle service is offered for an extra charge
  • Late check-out can be arranged for an extra charge of SGD 50 (subject to availability)

Renovations and closures

The following facilities or services will be unavailable from July 1 2021 to September 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities

Children & extra beds

  • Guests must contact this property in advance to reserve cribs/infant beds

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.

Contactless check-out is available.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of SG Clean (Singapore).

Policies

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property accepts credit cards, debit cards and cash.

Also known as

Quay Hotel Singapore
Quay Hotel
Quay Singapore
The Quay Hotel
The Quay Sg Clean Singapore
The Quay Hotel (SG Clean) Hotel
The Quay Hotel (SG Clean) Singapore
The Quay Hotel (SG Clean) Hotel Singapore

Frequently asked questions

Overall score and ratings

8,0

Very good

8,6/10

Cleanliness

8,5/10

Staff & service

8,1/10

Amenities

8,2/10

Property conditions & facilities

7,6/10

Eco-friendliness

8/10 Very good

Overall great but lacking in a few areas
Overall very nice. Nice room. Nice staff. Clean hotel. My fridge did however did have an open half eaten ice cream in it, and there were thick layers of dust in the higher level shelves. Also the shower wasn’t consist in being hot. The Velcro of the bed sheets had lots of other peoples hair tangled in it.
3-night trip with friends
Verified Hotels.com guest review

6/10 Good

Disappointing service.
This hotel was convenient for accessing transport, meals, Chinatown and Boat Quay. but the service at reception was very poor. Employees were more interested in their phones than their guests. Towels were old but clean. The bedding was comfortable. There was a constant sound of running water behind the bathroom wall and the toilet seat was loose but my request for it to be fixed was ignored.
Bronwyn, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Everything AOK excpet fornTV not working
Everything aOK except the TV wasn't working throughtout my entire stay
Jose Angelo, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Really dated and depressive rooms. Ideal location.
The location of this hotel is perfect. Unfortunately, that is the only good thing about this place! Usually a hotel room may have a couple of things wrong with it. But the rooms at this hotel are full of problems due to ongoing lack of mainenance. We stayed in two adjacent rooms on the 3rd floor for just over two weeks. The rooms are extremely dated and really depressive! Cracked door frames, stained carpets and mouldy washrooms were some of the highlights of the rooms. Everything in the rooms appeared to be worn out. Beds were firm and uncomfortable. Even the padding on the chairs had disappeared. The internet service was a real joke. We kept on getting maximum concurrent connections error even when no one was connected to the internet! We had to use our phone data to access the net. Another joke was the TV. Out of the 12 or so channels listed, only 2-3 worked. The rest came up with a poor signal error. TV service didn't work at all in one of the rooms. Safe didn't lock in one of the rooms. Reception was notified of the above but no action was taken. To give an honest review, I should also mention the good things about this hotel: Location of this hotel is just perfect. It's close to everything. It's at a short walk to the MRT, restaurants and to some of the central attractions in Singapore. Air conditioner worked in our rooms and that was a blessing. The Indonesian cleaner lady on our floor was very nice. She tried her best to clean the rooms but obviously couldn
Mould in washroom.
Ejaz, 17-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Overall was great. Check in n check out was fast.
2-night trip
Verified Hotels.com guest review

8/10 Very good

Overall environment is good and staff is helpful especially my room TV can't power on, staff purposely bring a new battery for exchange with flat battery of remote control, at the end just found is TV switch off mode.Night time security is good as well, need tap card then just can enter hotel.
Choon Seak, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Overall okay but the aircon need sometimes to cold up. When get back to room feel hot, after 10-15 mins will be okay.
TAN, 2-night trip
Verified Hotels.com guest review

6/10 Good

Convenient but not exactly clean
The location of the hotel is good as it's within walking distance to nearby place of interests. However, the cleanliness of the hotel room has room for improvement - there were strands of hair near the bedsheet and the table had food crumbs from previous person who stayed earlier.
1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

It is a very spacious room and comfy bed. Amenities are included.
1-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Stayed 1 night in the family deluxe room and its very spacious.
Khloe, 1-night trip with friends
Verified Expedia guest review