Guests
All properties in Isla Mujeres, Quintana Roo, Mexico

Hoteles Berny

Isla Mujeres hotel with outdoor pool and restaurant

  • Free full breakfast and free WiFi in lobby
From
ZAR 1,527

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1 / 26Hoteles Berny
SM 1, MZA 4, Lt. 1, C. Abasolo & Juarez, Isla Mujeres, 77400, QROO, Mexico
8,0.Very good.
  • Love that it's just blocks from everything.....the beach, the shops, the restaurants, the…

    Jul 11, 2021

  • Clean room. AC didn’t cool! Safe didn’t work. TV doesn’t work.

    Feb 23, 2021

See all 40 reviews

Official standards

This property advises that it adheres to National Guidelines for reopening Tourism (Mexico) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Gap period enforced between guest stays - 24 hours
  • Contactless check-in is available
  • Guests are provided with free hand sanitizer

Guests rated location

Walkable
Convenient
Dining options
  • Pool
  • Free WiFi

Property highlights

Main amenities

  • 40 guestrooms
  • Daily housekeeping
  • Near the beach
  • Restaurant
  • Outdoor pool
  • Spa services

For families

  • Private bathroom
  • Garden
  • Daily housekeeping
  • Minibar
  • Flat-panel TV

What’s around

  • Isla Mujeres Ferry Terminal - 4 min walk
  • Norte Beach - 4 min walk
  • Parador Fotográfico - 5 min walk
  • Cocal Beach - 6 min walk
  • Aztlán Galería - 6 min walk
  • Costa Occidental de Isla Mujeres National Park - 7 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Standard Double Room, 2 Double Beds, City View
  • Standard Room King Bed
  • Studio 2 double Room NO Air conditioning
  • Studio King Size Bed NO Air conditioning

What’s around

Landmarks

  • Isla Mujeres Ferry Terminal - 4 min walk
  • Norte Beach - 4 min walk
  • Parador Fotográfico - 5 min walk
  • Cocal Beach - 6 min walk
  • Aztlán Galería - 6 min walk
  • Costa Occidental de Isla Mujeres National Park - 7 min walk
  • Garrafon Natural Reef Park - 15 min walk
  • Crayola House - 42 min walk
  • Mundaca House - 3.4 mi / 5.5 km
  • Tortugranja Turtle Farm - 3.8 mi / 6.1 km
  • Capitán Dulché Museum - 3.9 mi / 6.4 km

Getting around

  • Cancun Intl. Airport (CUN) - 118 min drive
map
See on map
SM 1, MZA 4, Lt. 1, C. Abasolo & Juarez, Isla Mujeres, 77400, QROO, Mexico

At a glance

Hotel size

  • This hotel has 40 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time 3 PM-11:30 PM
  • Check-out time is noon
  • Express check-in

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18
  • Minimum Spring Break check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

Parking

  • No onsite parking
*See fees & policies for additional details or extra charges

In the hotel

Food and drink

  • Free full breakfast daily
  • Restaurant
  • Snack bar/deli
  • Room service (during limited hours)

Things to do

  • Outdoor pool
  • Spa services on site
  • Bicycle rentals nearby
  • Scuba diving nearby
  • Snorkeling nearby

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Hair salon
  • Luggage storage

Facilities

  • Year Built - 1979
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Garden

Accessibility

  • Accessible bathroom
  • In-room accessibility

Languages Spoken

  • English
  • Spanish

In the room

Home comforts

  • Ceiling fan
  • Minibar

Freshen up

  • Private bathroom
  • Shower only

Be entertained

  • Flat-screen TV

More

  • Daily housekeeping

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include manicures and pedicures.

Fees & policies

Pool, spa & gym (if applicable)Pay at property

  • Pool access available from 7 AM to 10 PM

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico).

Policies

Noise-free guestrooms cannot be guaranteed.

This property does not have elevators.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property accepts Visa and Mastercard. Cash is not accepted. 

Also known as

  • Hoteles Berny Hotel Isla Mujeres
  • Hoteles Berny Hotel
  • Hoteles Berny Isla Mujeres
  • Hoteles Berny Hotel
  • Hoteles Berny Isla Mujeres
  • Hoteles Berny Hotel Isla Mujeres

*See fees & policies for additional details or extra charges

FAQs

  • Yes, Hoteles Berny does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Sorry, there's no onsite parking at Hoteles Berny.
  • Yes, there's an outdoor pool. Guests have pool access from 7 AM to 10 PM.
  • Sorry, pets aren't allowed.
  • You can check in from 3 PM - 11:30 PM. Check-out time is noon. Express check-in and contactless check-in and check-out are available.
  • Yes, there's an onsite restaurant. Nearby restaurants include Asia Caribe (3-min walk), Lola Valentina (3-min walk), and Pita Amore (3-min walk).
  • No, this hotel doesn't have a casino, but PlayCity Casino (8.3 mi) and Royal Yak Casino and Sports Book (9.1 mi) are both nearby.
  • Have fun with nearby activities like cycling and scuba diving. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include spa services and a garden.
8,0.Very good.
  • 4,0.Fair

    The light in the bathroom was so dim you could hardly see. The shower leaked out onto the bathroom floor. Drapes in room were sagging. Maid didn’t clean very well. The bar was closed. Different breakfast than advertised. Area around pool needs to be cleaned. The whole place needs to be updated. Would not recommend

    14 night romance trip, Feb 17, 2021

    Verified Expedia guest review

  • 10,0.Exceptional

    Great value

    This hotel was a great value for the price. Easy walk with luggage from the ferry. Short walk to the amazing beach. Free egg breakfast every morning. We had a great time!

    Steven, 5 night trip, Jan 15, 2021

    Verified Hotels.com guest review

  • 10,0.Exceptional

    Location downtown and beaches, excellent breakfast and pool area.

    3 night romance trip, Feb 20, 2020

    Verified Expedia guest review

  • 8,0.Very good

    The staff was so hospitable, the beds were comfy and with plenty of fluffy pillows. Cooked to order breakfast with a nice selection was very tasty. Fresh cut fruit along with good coffee was another plus. I would definitely stay again. My only minus was no beach towels, but that's not a big deal to me.

    7 night family trip, Feb 18, 2020

    Verified Expedia guest review

  • 10,0.Exceptional

    The bed was amazing, and the service was amazing as well

    8 night romance trip, Feb 5, 2020

    Verified Expedia guest review

  • 10,0.Exceptional

    We had a wonderful vacation and stay wonderful staff very friendly ❤️

    Doreen, 10 night trip, Jan 25, 2020

    Verified Hotels.com guest review

  • 4,0.Fair

    Never again in this hotel !!

    The hotel has a colonial charm and is centrally located but it is really outdated and the "senora" who is running this hotel is really histerical and very rude! I had an argue with her regarding one (of many problems) in our room and she was really unpolite and agreasive. She did not know I understand Spanish and she used some words about me when talking to the reception staff...she should be put in a psychiatric center due to the way she speaks to/about guests and to her employees (who seemed scared). Our 3 day experience was as bad as possible: first night we were offered a superior room (for which we paid) with aircon out of service and no water pressure in the shower and we were moved in a standard (cheaper room) where the AC was ok but we stayed in that room 1 day without being given the keys. Everytime we we had to get in the room an employee opened our door with the master key. The reception staff told us that the keys are handed over only by "duena/senora". We had the worst beds ever (probably used for +30 years) which gave us a terrible back pain. 2 days we did not have light in the bathroom but nobody from the hotel came and fix the light issue (although we raised this with the reception and the cleaning staff). Our room had the dirtiest floor ever (i dont think they washed it in the past month), poor sound proofing, Ac leaked water and I could add several other bad things. Breakfast was simple (like everywere in Mexico) and the service was very slow.

    Cosmin, 3 night family trip, Dec 30, 2019

    Verified Hotels.com guest review

  • 6,0.Good

    Staff was super nice and helpful. Breakfasts were very good. Not very clean. No chairs or any place to sit in room. Very little clothing storage area. Shower was awful...terrible water pressure and door wouldn't stay closed. Bed was comfortable. Ceiling fan was either on extremely fast or off. No in between speed. AC was either on or off, no hi or low choices. So we either froze or were hot. Will find was good and strong but not in rooms because Adobe walls were too thick for good signal. Dirty in corners of room and shower.

    6 night romance trip, Mar 26, 2019

    Verified Expedia guest review

  • 2,0.Poor

    AVOID THIS PLACE. SCAM

    Avoid this hotel. Overcharged fir the room. It allows three and I told them I had three. They said it was okay and then i was told that i owed 4usd and they demanded I paid it. DO NOT STAY HERE.

    John, 1 night romance trip, Mar 22, 2019

    Verified Hotels.com guest review

  • 10,0.Exceptional

    With super friendly and helpful staff, convenient location, clean rooms and nice breakfast, the Hotel Berny was a great choice for our recent family vacation. Adults and kids agreed we'd love to come back again soon!

    4 night family trip, Mar 17, 2019

    Verified Travelocity guest review

See all 40 reviews