Grandiose Hotel & Spa

Photo gallery for Grandiose Hotel & Spa

Primary image
Indoor pool
Indoor pool
Indoor pool
1 bedroom, premium bedding, minibar, in-room safe

Overview of Grandiose Hotel & Spa

VIP Access

Grandiose Hotel & Spa

4.0 star property
4-star hotel with spa, near Embassy of Japan

9,0/10 Superb

188 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Free WiFi
  • Airport transfer
  • Gym
  • Non-smoking
  • Air conditioning
Map
9-11 Lieu Giai, Ba Dinh, Hanoi
Main amenities
  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Full-service spa
  • Breakfast available
  • Health club
  • Sauna
  • Steam room
  • Spa tub
  • Room service
  • Coffee shop/cafe
  • In-room childcare
  • Business center
For families
  • Children stay free
  • In-room childcare (surcharge)
  • Private bathroom
  • Private spa tub
  • Separate bathtub and shower
  • Premium TV channels
Cleaning & safety
  • Cleaned with disinfectant
  • Contactless check-in
  • 72-hour vacancy between guest room stays
  • Hand sanitiser provided

Choose dates to view prices

About this area

What's nearby

  • In Ba Dinh
  • Hoan Kiem Lake - 20 min drive
  • Hanoi Opera House - 24 min drive

Getting around

  • Noi Bai Intl. Airport (HAN) - 33 min drive
  • Hanoi Railway Station - 15 min drive
  • Hanoi Long Bien Station - 17 min drive
  • Hanoi Giap Bat Station - 29 min drive
  • Airport shuttle (surcharge)

About this property

Grandiose Hotel & Spa

Grandiose Hotel & Spa offers an airport shuttle (available 24 hours) for VND 571250 per vehicle one way. Guests can grab a bite to eat at one of the 2 restaurants and visit the spa to be pampered with hot stone massages, body wraps, or facials. Other highlights at this upscale hotel include a bar/lounge, a health club, and a fitness center. The helpful staff and nice bathrooms get good marks from fellow travelers.

Languages

Chinese (Mandarin), English, German, Japanese, Korean, Vietnamese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest accommodations are accessible via mobile device
Guest rooms kept vacant for 72 hours between stays
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
Reservations are required for the use of certain onsite facilities
At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 18 and up, and test must have been administered no more than 72 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 18 and up; guests must have received complete vaccination at least 14 days prior to check-in
This information is provided by our partners.

At a glance

Hotel size

  • 68 rooms
  • Arranged over 10 floors

Arriving/Leaving

  • Check-in time starts at 2 PM
  • Express check-in/out
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions
  • At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
  • Negative COVID-19 test result requirement applies to all guests aged 18 and up, and test must have been administered no more than 72 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 18 and up; guests must have received complete vaccination at least 14 days prior to check-in

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 5 children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site

Transfers

  • Airport shuttle on request (available 24 hours)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:00 AM–10:00 AM
  • 2 restaurants
  • Bar/lounge
  • Coffee shop
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Children stay free
  • Childcare in room (surcharge)

Working away

  • Business center
  • Meeting room
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • Built in 2017
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Health club
  • Full-service spa
  • Spa tub
  • Sauna
  • Steam room

Accessibility

  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

Languages

  • Chinese (Mandarin)
  • English
  • German
  • Japanese
  • Korean
  • Vietnamese

Room amenities

Be entertained

  • Television
  • Premium digital channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding

What to enjoy

  • Private spa tub

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Separate bathtub and shower
  • Rainfall showerhead
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free weekday newspapers
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water
  • Paper towels

More

  • Daily housekeeping
  • In-room safe
  • Mobile key entry

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include hot stone massages, sports massages, facials, and body wraps. The spa is equipped with hot springs/mineral springs, a sauna, a spa tub, and a steam room.

The spa is open daily.

Dining

Onsite venue - This restaurant specializes in Vietnamese cuisine and serves breakfast, lunch, and dinner. Happy hour is offered.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of VND 500000 for adults and VND 300000 for children (approximately)
  • Airport shuttle service is offered for an extra charge of VND 571250 per vehicle (one way)

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Rollaway beds are available for VND 450000.0 per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray.

Personal protective equipment, including masks, will be available to guests.

Staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; guests can access their rooms with a mobile device; masks are required in public areas; reservations are required for some onsite facilities.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 72 hours between bookings.

At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination.

The negative COVID-19 test result requirement applies to all guests aged 18 and up, and the test must have been administered no more than 72 hours prior to check-in. COVID-19 vaccination record requirement applies to all guests aged 18 and up; guests must have received complete vaccination at least 14 days prior to check-in.

Policies

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a smoke detector and a security system on site.

This property accepts credit cards. Cash is not accepted.

Also known as

Grandiose Hotel Hanoi
Grandiose Hotel
Grandiose Hanoi
Grandiose Hotel & Spa Hotel
Grandiose Hotel & Spa Hanoi
Grandiose Hotel & Spa Hotel Hanoi

Frequently asked questions

Does Grandiose Hotel & Spa offer free cancellation for a full refund?
Yes, Grandiose Hotel & Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Grandiose Hotel & Spa?
As of 17 August 2022, prices found for a 1-night stay for 2 adults at Grandiose Hotel & Spa on 21 August 2022 start from R1 403, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Grandiose Hotel & Spa?
This property confirms that guests must provide documentation related to COVID-19 at check-in. Furthermore, disinfectant is used to clean the property, guests are provided with hand sanitizer, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Grandiose Hotel & Spa?
Sorry, pets aren't allowed.
Is parking offered on site at Grandiose Hotel & Spa?
Yes, there's free self parking.
Is airport shuttle service offered by Grandiose Hotel & Spa?
Yes, an airport shuttle is available. The charge is VND 571250 per vehicle one way.
What are the check-in and check-out times at Grandiose Hotel & Spa?
You can check in starting at 2 PM. Check-out time is noon. Express check-in and contactless check-in and check-out are available.
What is there to do at Grandiose Hotel & Spa and nearby?
Grandiose Hotel & Spa has a spa and a steam room, as well as a garden.
Are there restaurants at or near Grandiose Hotel & Spa?
Yes, there are 2 onsite restaurants, featuring Vietnamese cuisine. Nearby restaurants include Carambola Cafe (4-min walk), Tim Ho Wan (5-min walk), and Top of Hanoi (5-min walk).
Does Grandiose Hotel & Spa have rooms with private spa tubs?
Yes, each room has a private spa tub and a deep soaking bathtub.
What's the area around Grandiose Hotel & Spa like?
Grandiose Hotel & Spa is in Ba Dinh, a short 3-minute walk from Embassy of Japan and 5 minutes' walk from Lotte Center Hanoi.

Overall score and ratings

9,0

Superb

9,1/10

Cleanliness

9,1/10

Staff & service

8,0/10

Amenities

8,9/10

Property conditions & facilities

8,0/10

Eco-friendliness

10/10 Exceptional

nic, 9-night business trip
Verified Hotels.com guest review

10/10 Exceptional

3-night trip
Verified Travelocity guest review

8/10 Very good

The staffs are very nice and helpful
3-night business trip
Verified Expedia guest review

10/10 Exceptional

4-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Clean and spacious room (suite). Well maintained facilities and the staff are professional and helpful. Quite near to eateries and shops.
3-night business trip
Verified Expedia guest review

10/10 Exceptional

1-night trip
Verified Expedia guest review

8/10 Very good

Pretty good, but not great. I would stay there ag.
It was not luxurious, but it was very nice. It was clean, had all the needed conveniences, and the service was excellent. My only complaint is that there was not a comfortable armchair or other place to sit in the room. The desk had s padded stool for sitting (no back) and the other chair was similar to a conference room chair or doctor waiting room chair. Padded thinly and wooden arms. So, no place to sit comfortably and read or watch tv.
Dave, 3-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Very friendly staff and nice room design ...........
1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Fantastic town accommodation. Professional and amazing room.
1-night romance trip
Verified Expedia guest review

10/10 Exceptional

1-night trip
Verified CheapTickets guest review