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Renaissance Columbus Westerville-Polaris Hotel

3-star hotel in Westerville with indoor pool and restaurant

  • Free parking
From
ZAR 1,827

Image gallery

  • Guest Room
  • Guest Room
  • Indoor Pool
  • Water view
  • Guest Room
Guest Room. Image 1 of 72.
1 / 72Guest Room
9,2.Superb.
  • We were there for a couples weekend. The only negative was the restaurant. It was not…

    Apr 23, 2021

  • Walls are paper thin. We could hear regular conversations occurring in next room. Their…

    Mar 26, 2021

See all 320 reviews

Official standards

This property advises that it adheres to Commitment to Clean (Marriott) and SafeStay (AHLA - USA) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Contactless check-in is available
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Safe
Quiet
Easy parking
Dining options
Shopping
  • Free parking
  • Pool
  • Gym
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 222 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Indoor pool
  • Breakfast available
  • WiFi in the lobby

For families

  • Free cribs/infant beds
  • Refrigerator
  • Television
  • Free toiletries
  • Terrace
  • Daily housekeeping

What’s around

  • Polaris Fashion Place - 44 min walk
  • OhioHealth Westerville Medical Campus - 14 min walk
  • Magic Mountain Fun Center - 42 min walk
  • Sharon Woods Park - 43 min walk
  • Mount Carmel St. Ann's Family Medicine Center - 2.6 mi / 4.2 km
  • Westerville Mini-Golf - 2.8 mi / 4.5 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Room, 1 King Bed, Non Smoking
  • Room, 2 Queen Beds, Non Smoking
  • Room, 1 King Bed, Non Smoking, View
  • Room, 2 Queen Beds, Non Smoking, View
  • Room, 1 King Bed, Non Smoking, Corner
  • Suite, 1 King Bed, Non Smoking

Location

  • Polaris Fashion Place - 44 min walk
  • OhioHealth Westerville Medical Campus - 14 min walk
  • Magic Mountain Fun Center - 42 min walk

What’s around

Landmarks

  • Polaris Fashion Place - 44 min walk
  • OhioHealth Westerville Medical Campus - 14 min walk
  • Magic Mountain Fun Center - 42 min walk
  • Sharon Woods Park - 43 min walk
  • Mount Carmel St. Ann's Family Medicine Center - 2.6 mi / 4.2 km
  • Westerville Mini-Golf - 2.8 mi / 4.5 km
  • Easton Town Center - 9.2 mi / 14.8 km
  • SCOR - 3.4 mi / 5.5 km
  • Alum Creek State Park - 3.6 mi / 5.8 km
  • Anheuser-Busch Brewery - 4.9 mi / 7.8 km
  • Char-Mar Ridge Preserve - 5 mi / 8 km

Getting around

  • Port Columbus International Airport (CMH) - 18 min drive

At a glance

Hotel size

  • This hotel has 222 rooms
  • This hotel is arranged over 8 floors

Arriving/leaving

  • Check-in time starts at 4:00 PM
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Pets

  • Pets not allowed (service animals welcome)

Internet

  • WiFi in public areas*
  • WiFi in rooms*

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking and van parking on site

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Room service (during limited hours)

Things to do

  • Indoor pool
  • Fitness facilities

Working away

  • Business center
  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services

Facilities

  • Number of buildings/towers - 1
  • Year Built - 2018
  • Elevator
  • Safe-deposit box at front desk
  • Terrace
  • Television in common areas

Accessibility

  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Braille signage
  • Closed captioned TV
  • Raised toilet seat
  • Low-height counters/sink
  • Grab bar - near toilet
  • Bathroom emergency pull cord
  • Lever door handles

Languages Spoken

  • English

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Premium bedding
  • Pillowtop mattress

Freshen up

  • Free toiletries
  • Hair dryer

Be entertained

  • 55-inch flat-screen TV
  • Digital TV channels

Stay connected

  • Desk
  • WiFi (surcharge)
  • Phone

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • In-room safe

Small print

Also known as

  • Renaissance Columbus Hotel
  • Renaissance Columbus Westerville-Polaris
  • Renaissance Columbus
  • Renaissance Columbus Westervi
  • Renaissance Columbus Westerville-Polaris Hotel Hotel
  • Renaissance Columbus Westerville-Polaris Hotel Westerville
  • Renaissance Columbus Westerville-Polaris Hotel Hotel Westerville

Optional extras

Buffet breakfast is offered for an extra charge of USD 14.95 per person (approximately)

WiFi is available in guestrooms for USD 9.95 per night (rates may vary)

WiFi is available in public areas for USD 9.95 per night (rates may vary)

Policies

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

This property accepts credit cards. Cash is not accepted.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Renaissance Columbus Westerville-Polaris Hotel does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Yes, there's an indoor pool.
  • Sorry, pets aren't allowed, but service animals are welcome.
  • You can check in starting at 4:00 PM. Check-out time is 11:00 AM. Contactless check-in and check-out are available.
  • Yes, there's an onsite restaurant. Nearby restaurants include Rusty Bucket Restaurant and Tavern (7-min walk), Q2 Chinese Bistro (9-min walk), and Carrabba's Italian Grill (2.2 mi).
  • Renaissance Columbus Westerville-Polaris Hotel has an indoor pool and a fitness center.
9,2.Superb.
  • 10,0.Exceptional

    The hotel was beautiful and the room was amazing! Front desk were very polite and professional. No complaints and I will definitely visit again!

    Linnisah, 1 night trip, Mar 20, 2021

    Verified Hotels.com guest review

  • 6,0.Good

    Double check misc. suspicious charges!!

    Hotel was cleaned. My complaints are with the so called “heated pool” the pool was ice cold to the point my 5 year old was shivering cold as well as us parents. Staff was friendly. I was surprisingly charged $15 on my credit card for “high speed” internet. Which I never heard of a hotel charging for something like that until I looked at my monthly statement. I also received a misc. breakfast charge that I never purchased which the hotel could not give a clear explanation about. I’m currently waiting to hear from the accounting office. I’m not sure if they just go by room number charges but I was charged for something I did not authorize. So if you place a card on file I advise you double check any charges that may look suspicious. Other than that the one night stay was ok!

    MIAH, 1 night family trip, Mar 20, 2021

    Verified Hotels.com guest review

  • 8,0.Very good

    It was a very nice hotel. Very clean, gym was awesome with lots of machines to choose from. Only thing I wasn’t too happy about was it cost 9.95 a day for WiFi when most others have free WiFi. Also I thought it said we would have a microwave and a fridge but no microwave. Otherwise the stay was fantastic.

    Christi, 2 night trip with friends, Mar 19, 2021

    Verified Hotels.com guest review

  • 4,0.Fair

    Charged $10 for internet and 3 dollars for room service

    Jacinta, 1 night trip, Mar 16, 2021

    Verified Hotels.com guest review

  • 8,0.Very good

    Very nice hotel. Furnishings were very modern. Staff were very friendly.

    2 night family trip, Feb 4, 2021

    Verified Expedia guest review

  • 10,0.Exceptional

    Ill stay again

    The hotel was excellent very friendly and professional lots of eminities and good location to restaurants and shopping

    1 night family trip, Jan 30, 2021

    Verified Hotels.com guest review

  • 10,0.Exceptional

    Great place to stay

    Great place to stay. My son was having surgery at the Polaris Surgical Center early the next morning so we picked this hotel to stay at. Excellent service and good food.

    Gina, 1 night family trip, Jan 24, 2021

    Verified Hotels.com guest review

  • 2,0.Poor

    No pens , no paper to write, nothing to stir coffee with, front desk was not available for like 20 minutes not her fault. Next front desk guy could care less

    Gwynn, 1 night trip, Jan 23, 2021

    Verified Hotels.com guest review

  • 10,0.Exceptional

    Nice getaway

    Very upscale and clean. Only negative is you can hear people in the hallway really easily.

    Ellen, 2 night trip, Jan 22, 2021

    Verified Hotels.com guest review

  • 10,0.Exceptional

    Great Hotel

    Hotel was a easy 4 star hotel stay a nite for surgery at St Ann's. The hotel staff was great everything was clean . Room was very nice don't understand some of the reviews. Like the refrigerator was in cabinet and was cold. Someone said furniture was cheap as they say can't please everyone. I will stay at this hotel forsure. P.s Hotel staff after we checked out said wife could come back and hang out in lobby. As hospital wouldn't let anyone in other than patients. Save her 5 hours of sitting in the car in the cold.

    Joshua, 1 night trip, Jan 12, 2021

    Verified Hotels.com guest review

See all 320 reviews