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All properties in Pontianak, West Kalimantan, Indonesia
1 room, 2 adults

Kapuas Palace Pontianak Hotel

3,5-star3,5 stars
Great for families

Good to know

  • Babysitting or childcare (free)
  • Children's pool
  • Free WiFi
  • Elevator
Jalan Gajah Mada 889, Pontianak, Kalimantan Barat, 78122, Indonesia

Family-friendly hotel in Pontianak with outdoor pool and restaurant
  • Free WiFi and free parking
  • Great for families

    Good to know

    • Babysitting or childcare (free)
    • Children's pool
    • Free WiFi
    • Elevator
  • Collect stampsYou can collect™ Rewards stamps here
Great location
Fantastic service
Very comfortable
Could use a good cleaning

Kapuas Palace Pontianak Hotel

from ZAR 406
  • Junior Deluxe, City View
  • Superior Double or Twin Room, Pool View
  • Deluxe Room, Pool View
  • Business Suite, Pool View
  • Standard Double or Twin Room, City View

What’s around Kapuas Palace Pontianak Hotel


  • Gajah Mada Shopping Complex - 2 min walk
  • Alun Alun Kapuas - 24 min walk
  • Ayani Mega Mall - 28 min walk
  • Equator Monument - 6.2 mi / 10 km

Getting around

  • Pontianak (PNK-Supadio) - 28 min drive

At a glance

Key facts

Hotel size

  • This hotel has 190 rooms
  • This hotel is arranged over 3 floors


  • Check-in time 2 PM-midnight
  • Check-out time is noon
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others


  • No cribs (infant beds)

  • Free babysitting/childcare


  • Pets not allowed


  • Free WiFi in public areas

  • Free WiFi in rooms



  • Free self parking

Payment types at the property

* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Coffee shop/café
  • 24-hour room service
Things to do
  • Outdoor pool
  • Children's pool
  • Playground on site
Working away
  • Business center
  • Conference space
  • Meeting rooms 6
  • Conference space size (feet) - 8590
  • Conference space size (meters) - 798
  • 24-hour front desk
  • Concierge services
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Porter/bellhop
  • Number of buildings/towers - 1
  • Year Built - 1983
  • Elevator
  • Designated smoking areas
  • Garden
  • Library
  • Wheelchair-accessible parking
Languages Spoken
  • English

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Slippers
  • Iron/ironing board (on request)
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer (on request)
Be entertained
  • 22-inch LCD TV
  • Cable TV channels
Stay connected
  • Desk
  • Free WiFi
Food and drink
  • Free bottled water
  • Daily housekeeping

Special features


Onsite venue - This coffee shop serves breakfast, lunch, and dinner.

Kapuas Palace Pontianak Hotel’s small print

Also known as

  • Kapuas Palace Hotel Pontianak
  • Kapuas Palace Pontianak Hotel Pontianak
  • Kapuas Palace Pontianak Hotel Hotel Pontianak
  • Kapuas Palace Hotel
  • Kapuas Palace Pontianak
  • Kapuas Palace
  • Kapuas Palace Pontianak
  • Kapuas Palace Pontianak Hotel Hotel


This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Mandatory fees

Cash deposit: IDR 200000.0 per stay

Optional extras

Buffet breakfast is offered for an extra charge of IDR 60000 per person (approximately)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Kapuas Palace Pontianak Hotel

  • Does Kapuas Palace Pontianak Hotel offer free cancellation for a full refund?
    Yes, Kapuas Palace Pontianak Hotel does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Is parking offered at Kapuas Palace Pontianak Hotel?
    Yes, there's free self parking.
  • Is there a pool at Kapuas Palace Pontianak Hotel?
    Yes, there's an outdoor pool and a children's pool.
  • Are pets allowed at Kapuas Palace Pontianak Hotel?
    Sorry, pets aren't allowed.
  • What are the check-in and check-out times at Kapuas Palace Pontianak Hotel?
    You can check in from 2 PM to midnight. Check-out time is noon.
  • Are there restaurants at or near Kapuas Palace Pontianak Hotel?
    Yes, there's an onsite restaurant.

Kapuas Palace Pontianak Hotel

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