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All properties in Florence, Tuscany, Italy

Novella Italy

Walking distance from Fortezza da Basso

  • Free WiFi
From
ZAR 629

Image gallery

  • Double Room, Shared Bathroom - Guest Room
  • Double Room, Shared Bathroom - Guest Room
  • Triple Room, Shared Bathroom - Bathroom
  • Triple Room, Shared Bathroom - Bathroom
  • Double Room, Shared Bathroom - Guest Room
Double Room, Shared Bathroom - Guest Room. Image 1 of 10.
1 / 10Double Room, Shared Bathroom - Guest Room
Via Guido Monaco 25, Florence, 50144, Italy
6,2.Good.
  • We booked a room at Novella, but when we arrived we were informed that due to illness, we…

    Jun 24, 2020

  • I really enjoyed this hotel. It was in a great location and had an adorable balcony. They…

    Feb 17, 2020

See all 77 reviews

Official standards

This property advises that it adheres to Safe Hospitality National Protocol (Italy) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Guests are provided with free hand sanitizer

Guests rated location

Walkable
  • Parking available
  • Free WiFi
  • Pet-friendly

Property highlights

Main amenities

  • 3 guestrooms
  • Daily housekeeping
  • 24-hour front desk
  • Coffee/tea in a common area
  • Computer station
  • Multilingual staff

Feel at home

  • Television
  • Free toiletries
  • Daily housekeeping
  • Hair dryer
  • Blackout drapes/curtains
  • Elevator

What’s around

  • In Santa Maria Novella
  • Cathedral of Santa Maria del Fiore - 19 min walk
  • Piazza del Duomo - 20 min walk
  • Piazza della Signoria - 23 min walk
  • Ponte Vecchio - 23 min walk
  • Palazzo Vecchio - 24 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Double Room Single Use, 1 Double Bed, Shared Bathroom
  • Double Room, Shared Bathroom
  • Triple Room, Shared Bathroom

Location

Via Guido Monaco 25, Florence, 50144, Italy
  • In Santa Maria Novella
  • Cathedral of Santa Maria del Fiore - 19 min walk
  • Piazza del Duomo - 20 min walk

What’s around

Landmarks

  • In Santa Maria Novella
  • Cathedral of Santa Maria del Fiore - 19 min walk
  • Piazza del Duomo - 20 min walk
  • Piazza della Signoria - 23 min walk
  • Ponte Vecchio - 23 min walk
  • Palazzo Vecchio - 24 min walk
  • Uffizi Gallery - 25 min walk
  • Pitti Palace - 27 min walk
  • Fortezza da Basso - 8 min walk
  • Basilica of Santa Maria Novella - 13 min walk
  • Medici Chapels - 15 min walk

Getting around

  • Peretola Airport (FLR) - 22 min drive
  • Porta al Prato Station - 9 min walk
  • Florence (ZMS-Santa Maria Novella Train Station) - 9 min walk
  • Florence Santa Maria Novella Station - 10 min walk
  • Cascine Station - 15 min walk

At a glance

Size

  • 3 rooms

Arriving/leaving

  • Check-in time noon-midnight
  • Check-out time is 10 AM
  • Express check-out

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • Pets stay free (dogs and cats only)
  • Specific rooms only, restrictions apply*

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms
*See small print for additional details or extra charges

At the property

Food and drink

  • Coffee/tea in a common area

Working away

  • Computer station

Services

  • 24-hour front desk
  • Luggage storage
  • Multilingual staff

Facilities

  • Elevator
  • Designated smoking areas

Languages Spoken

  • English
  • Italian

In the room

Home comforts

  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains

Things to enjoy

  • Individually decorated
  • Individually furnished

Freshen up

  • Shared bathroom
  • Shower only
  • Bidet
  • Free toiletries
  • Hair dryer

Be entertained

  • Flat-screen TV
  • Digital TV channels

Stay connected

  • Desk
  • Free WiFi

More

  • Daily housekeeping

Small print

Also known as

  • Novella Italy B&B Florence
  • Novella Italy B&B
  • Novella Italy Florence
  • Novella Italy Florence
  • Novella Italy Bed & breakfast
  • Novella Italy Bed & breakfast Florence

Policies

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.

Cash transactions at this property cannot exceed EUR 1999.99, due to national regulations. For further details, please contact the property using information in the booking confirmation.

For details on pet restrictions and to request pet-friendly rooms, contact the property at the number on the booking confirmation.

Guests can rest easy knowing there's a fire extinguisher and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer.

This property affirms that it follows the cleaning and disinfection practices of Safe Hospitality National Protocol (Italy).

This property accepts credit cards and cash.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:
  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 8 nights. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • No, unfortunately, but there's discounted parking nearby.
  • Yes, cats and dogs stay free.
  • You can check in from noon - midnight. Check-out time is 10 AM. Express check-out is available.
  • Yes. Nearby restaurants include Haveli Indian Restaurant (3-min walk), Trattoria-Pizzeria S. Jacopino (5-min walk), and I 4 Amici (7-min walk).
6,2.Good.
  • 6,0.Good

    The staff was very friendly and helpful. The breakfast was a big disappointment (it is actually not a breakfast but two "plastic snacs").

    R., 2 night family trip, Sep 10, 2019

    Verified Expedia guest review

  • 4,0.Fair

    We booked 2 Single beds and were provided with a Double. The Continental breakfast consisted of a sweet croissant in a plastic wrapper .. and a coffee pod for a machine in the hallway.

    Gary, 4 night trip with friends, May 29, 2019

    Verified Expedia guest review

  • 2,0.Poor

    Unfriendly owner, very disorganized. No TV in bedrooms and Buffet breakfast as advertised. Same towels for 3 nights.Outer window pane missing, inner window cannot close properly and freezing in the room. Continuous train noise, could only sleep for two hours. Filthy bath and clogged up shower head, which dribbles lukewarm water. Unreliable bathroom door lock, got locked in for 5 min until rescued. Terrible experience. Would not Recommend it. Should be one star rating, not three. Photos don't tally the experience. TOTAL DISASTER!

    3 night romance trip, May 13, 2019

    Verified Expedia guest review

  • 8,0.Very good

    Good Place

    Good place near of the tourist sites.... and close to Santa Maria Novella station.

    Jorge, 2 night family trip, Apr 24, 2019

    Verified Hotels.com guest review

  • 2,0.Poor

    1. Owner charged us with cash since she said that the bank did not accept my Citi bank or Well Fargo bank credit cards. 2. Owen forbidden us to use tape water in chicken, only can use toilet room water to cook hot water. 3. Owner’s big family members shared the toilet and bath shower with three room guests. Very inconvenient. 4. All of windows could not be close, interfere sleep. 5. Seems not knowing how to speak politely. Owner’s attitudes are needed to improve.

    renyou, 3 night trip with friends, Apr 19, 2019

    Verified Hotels.com guest review

  • 4,0.Fair

    We stayed on a different floor and therefore a different hotel than what we booked. There were a lot more people on our floor and it was very noisy. The heater was leaking all over the floor in our room, but it was also freezing in the room with only the thinnest blanket on the bed. The woman working was very kind and gracious and warned us of the leaky heater (and towel trying to sop up the water), so her service was great. Breakfast was given to us the night before in our room, not buffet. The WiFi did not work in our room, we had to stand at the door to get anything to load. We did check in at 10:25 pm when they say nobody is at the front desk after 10 pm, however the page says you can still check in until midnight. Not sure why we stayed on a different floor in a different “hotel.” This place was one step up from a hostel. It was very cheap, so we understood you get what you pay for.

    1 night romance trip, Apr 5, 2019

    Verified Hotels.com guest review

  • 2,0.Poor

    The most terrible place I had stayed in my life 😡

    We only stayed 2days but it was terrible experience. Didn’t have hot water the whole day on day 2. The bathroom and room don’t have proper lock and it’s was very difficult for us to lock. The coffee machine didn’t hv milk. And the worst part is we saw few bedbugs on the bed when we wakeup in each morning. (See pic) my advice please don’t go this place unless you are ok with all this.

    Thilagavathy, 2 night romance trip, Apr 1, 2019

    Verified Hotels.com guest review

  • 10,0.Exceptional

    very clean and friendly staff

    Lenny, 3 night family trip, Nov 13, 2018

    Verified Hotels.com guest review

  • 6,0.Good

    Like some other reviews have mentioned, we were sent to another B&B 5 minutes down the road as there was obviously no space at Novella Italy. We managed to catch a glimpse of the rooms at Novella Italy when checking out and they looked really good in comparison to what we got which was rundown and dim. Just be aware of this when booking as you might not actually get to stay at Novella Italy. We were only there to sleep but we did feel abit misled. Will probably fork out more money on a hotel if we visit Florence again.

    Shaun, 2 night romance trip, Nov 2, 2018

    Verified Hotels.com guest review

  • 2,0.Poor

    Very rude and bad service!!!!!

    This hotel shouldn't be allowed to run as the owner was very rude. Upon arrival at 8 pm, me and my 86 year old mum were rudely herded to another hotel as we don't have any room at Novella Italy. Instead of the owner helping us out with our luggage she kept on telling us to hurry up and even asked me to use the stairs when she can see that I have two suitcases to carry instead of the lift. She dumped us in Melody bed and breakfast which was a block away and kept on telling we have to move to her hotel the following day. Given that we were only in Florence for two nights time is important to us. We were still lucky to have a good night rest at Melody B&B and the owner was very sympathetic about our case. She even called the owner of Novella Italy to come around and help us with our luggage but the owner refused. We ended up going back to Novella Italy and again we were left to stand for about 10 minutes as the owner was on the phone arguing with somebody. Finally when she was finished she ordered us to leave our bags and come back at 12 noon because that is the only time our room will be cleaned. Because of her rudeness I demanded for her to return a full refund of our payment since she really had inconvenienced us and no apologies whatsoever. Finally after I was making a scene she gave us our money back and we left the premises immediately since we really had it with this woman. What should have been a nice holiday turned into a nightmare!

    Mrs Maria Corazon, 2 night family trip, Oct 2, 2018

    Verified Hotels.com guest review

See all 77 reviews