Amari by Pillow

Photo gallery for Amari by Pillow

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Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk

Overview of Amari by Pillow

Amari by Pillow

2.0 star property
City-center hotel within easy reach of Guggenheim Museum Bilbao

9,2/10 Superb

268 verified guest reviews

Property highlights

  • Parking available
  • Free WiFi
  • Airport transfer
  • Non-smoking
  • Air conditioning
  • 24/7 front desk
Rekalde Zumarkalea 12-14, Bilbao, 48009
Main amenities
  • Daily housekeeping
  • Self parking
  • Room service
  • Airport shuttle
  • 24-hour front desk
  • Coffee/tea in a common area
  • Air conditioning
  • Library
  • Front desk safe
  • Laundry service
  • Self-serve laundry
  • Multilingual staff
For families
  • Daily housekeeping
  • Laundry facilities
  • Blackout drapes/curtains
  • Elevator
  • Minibar
  • Flat-panel TV
Cleaning & safety
  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • In Bilbao City Centre
  • Guggenheim Museum Bilbao - 5 min walk
  • San Mames Stadium - 8 min drive
  • Bay of Biscay - 8 min drive
  • Sopelana Beach - 20 min drive
  • Port of Bilbao - 20 min drive

Getting around

  • Bilbao Airport (BIO) - 11 min drive
  • Vitoria (VIT) - 47 min drive
  • Bilbao (YJI-Bilbao-Abando Train Station) - 13 min walk
  • Bilbao-Abando Station - 13 min walk
  • Bilbao Zabalburu Station - 15 min walk
  • Moyua Station - 5 min walk
  • Guggenheim Tram Stop - 6 min walk
  • Pio Baroja Tram Stop - 10 min walk
  • Airport shuttle (surcharge)

About this property

Amari by Pillow

Amari by Pillow puts you 0.2 mi (0.4 km) from Guggenheim Museum Bilbao. Fellow travelers say great things about the helpful staff and location. Public transportation is just a short walk: Moyua Station is 5 minutes and Guggenheim Tram Stop is 6 minutes.


English, French, German, Portuguese, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks available
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 28 rooms


  • Check-in time from 2:00 PM - anytime
  • Early check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • No pets or service animals allowed


  • Free WiFi in public areas
  • Free WiFi in rooms


  • Onsite self parking (EUR 18 per day)
  • Wheelchair-accessible parking on site
  • Height restrictions apply for onsite parking
  • Onsite garage
  • Offsite parking within 787 ft (EUR 18 per day)


  • Airport shuttle on request (available 24 hours)*

Other information

  • Smoke-free property
  • No alcohol served onsite

Property amenities

Food and drink

  • Coffee/tea in a common area
  • Room service


  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff


  • Safe-deposit box at front desk
  • Library
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reusable cups only


  • Braille/raised signage
  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Handrails in stairways
  • Grab bar in shower


  • English
  • French
  • German
  • Portuguese
  • Spanish

Room amenities

Be entertained

  • 42-inch flat-screen TV

Home comfort

  • Air conditioning
  • Minibar
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Premium bedding

Freshen up

  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone


  • Daily housekeeping
  • In-room safe
  • Bulk dispenser for toiletries
  • Energy-saving features in guestrooms

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of EUR 25 per vehicle (one-way)
  • Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Renovations and closures

The property is closed between October 1 and April 1.

Children & extra beds

  • Guests must contact this property in advance to reserve cribs/infant beds


  • Self parking costs EUR 18 per day
  • Parking is available nearby and costs EUR 18 per day (787 ft away)
  • Parking height restrictions apply

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.


Only registered guests are allowed in the guestrooms.

This property accepts credit cards. Cash is not accepted.

Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Also known as

Cosmov Bilbao Hotel
Cosmov Hotel
Cosmov Bilbao
Cosmov Bilbao Hotel
Amari by Pillow Hotel
Cosmov Bilbao Hotel**
Amari by Pillow Bilbao
Amari by Pillow Hotel Bilbao

Frequently asked questions

Overall score and ratings






Staff & service




Property conditions & facilities



6/10 Good

Jon, 3-night trip
Verified guest review

10/10 Exceptional

John, 2-night trip
Verified Orbitz guest review

8/10 Very good

Great location, friendly staff. Just changed ownership since I visited last September, & maybe one or two things need sorting out, but otherwise another pleasant stay
Bryan, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Great Value and Convenient Location
Great location for the airport bus, Guggenheim, and shopping. The service was excellent. There were few spots with hair and dust that could've used a better cleaning but overall, very satisfied for the price. Really nice to have 24-hr station stocked with Nespresso, tea, muffins, and bottled water. Nice to have the recycling bins too.
3-night trip
Verified guest review

10/10 Exceptional

Awesome value
Hiram, 9-night romance trip
Verified Expedia guest review

10/10 Exceptional

Great place to Stay
Great location close to Museum. Staff very friendly. Rooms were good and had a common space for gathering.
Randy, 2-night family trip
Verified guest review

6/10 Good

The location is good except you have nowhere to park as you check-in. You end up parking at the bus stop in front and hope for the best. Then you drive to the parkade. The parking is expensive at 18 euros. The bed is comfortable as the room is clean, however. Close to the Guggenheim and a reasonable walk to the old town.
Glenn, 1-night trip
Verified Expedia guest review

10/10 Exceptional

This lovely hotel is perfectly located for visitors to Bilbao, walking distance to nearly every major attraction, great restaurants and close to the train station. Highly recommend.
Michael, 3-night trip
Verified Orbitz guest review

10/10 Exceptional

The perfect location for the Bilbao trip.
It was the perfect location, the first stop of the airport bus at the door of the hotel, two blocks from the Bilbao Guggenheim Museum, and a handful of restaurants and convenience stores. The hotel front desk staffs were very friendly and professional. My room was modern and very clean.
Very cute, modern, and super clean.
TERRY, 1-night trip
Verified guest review

10/10 Exceptional

From the amazing helpful friendly receptionists, to the coffee making facilities everything about my stay was faultless, & the location, unbelievable !!
Bryan, 4-night trip
Verified Expedia guest review