Welcomhotel by ITC Hotels, Kences Palm Beach, Mamallapuram

Photo gallery for Welcomhotel by ITC Hotels, Kences Palm Beach, Mamallapuram

Primary image
On the beach, beach volleyball
Pool
Natural pool
Terrace/patio

Overview of Welcomhotel by ITC Hotels, Kences Palm Beach, Mamallapuram

Welcomhotel by ITC Hotels, Kences Palm Beach, Mamallapuram

4.5 star property
Beachfront hotel in Mahabalipuram Beach with restaurant and bar/lounge

8,6/10 Fabulous

32 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Free WiFi
  • Pet-friendly
  • Airport transfer
  • Gym
  • Air conditioning
Map
No 53, Devaneri Village, East Coast Rd, Mahabalipuram, Tamil Nadu, 603104
Main amenities
  • Daily housekeeping
  • On the beach
  • Restaurant and bar/lounge
  • Breakfast available
  • Health club
  • Steam room
  • 24-hour room service
  • Coffee shop/cafe
  • Spa services
  • In-room childcare
  • Business center
  • Airport shuttle
For families
  • Children stay free
  • Babysitting (surcharge)
  • Playground on site
  • Private bathroom
  • Premium TV channels
  • Garden
Cleaning & safety
  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided

Choose dates to view prices

About this area

Getting around

  • Chennai International Airport (MAA) - 152 min drive
  • Chennai Otthivakkam Station - 28 min drive
  • Chennai Chengalpattu Station - 30 min drive
  • Chennai Thirumani Station - 30 min drive
  • Airport shuttle (surcharge)

About this property

Welcomhotel by ITC Hotels, Kences Palm Beach, Mamallapuram

A great choice for a stay in Mahabalipuram, Welcomhotel by ITC Hotels, Kences Palm Beach, Mamallapuram features an airport shuttle. You can grab a bite to eat at the coffee shop/cafe, or indulge in massages, facials, or mani/pedis. Other highlights at this luxurious hotel include a bar/lounge, a health club, and a 24-hour fitness center. The helpful staff and breakfast get good marks from fellow travelers.

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global) and Intertek Cristal (3rd party expert - Global)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 94 rooms

Arriving/Leaving

  • Check-in time from 3:00 PM - anytime
  • Early check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (11 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)
  • Babysitting*

Pets

  • Pets allowed (dogs only)*

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Free onsite valet parking
  • Wheelchair-accessible parking and van parking on site

Transfers

  • Airport shuttle*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast each morning (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Barbecue grills
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Children stay free
  • Playground
  • Childcare in room (surcharge)

What to do

  • On the beach
  • Beach volleyball

Working away

  • Business center
  • Meeting rooms
  • Conference space (17000 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • 24-hour fitness center
  • Spa services
  • Steam room

Accessibility

  • Braille/raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Handrails in stairways
  • Wheelchairs available on site
  • Hand-held showerheads
  • Well-lit path to entrance
  • Stair-free path to entrance

Languages

  • English

Room amenities

Be entertained

  • Flat-screen television
  • Premium cable channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes and slippers

Sleep well

  • Down comforter
  • Blackout drapes/curtains
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include facials, body scrubs, body treatments, and manicures and pedicures.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • New Year's Eve (31 December) Gala Dinner per adult: INR 5898
  • New Year's Eve (31 December) Gala Dinner per child: INR 3538 (from 7 to 11 years old)

Optional extras

  • Buffet breakfast is offered for an extra charge of INR 902.70 for adults and INR 451.35 for children (approximately)
  • Airport shuttle service is offered for an extra charge
  • Early check-in can be arranged for an extra charge of INR 6000 (subject to availability)

Children & extra beds

  • In-room babysitting is available for an extra charge

Pets

  • Pet deposit: INR 2065 per night
  • Pets are allowed for an extra charge of INR 2065 per pet, per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global) and Intertek Cristal (3rd party expert - Global).

Policies

Only registered guests are allowed in the guestrooms.

This property does not have elevators.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property accepts credit cards. Cash is not accepted.

Also known as

WelcomHotel Kences Palm Beach Hotel Mahabalipuram
WelcomHotel Kences Palm Beach Hotel
WelcomHotel Kences Palm Beach Mahabalipuram
WelcomHotel Kences Palm Beach Member ITCHotel Group Hotel
WelcomHotel Kences Palm Beach Member ITCHotel Group
WelcomHotel Kences Palm Beach Member ITCHotel Group Hotel
WelcomHotel Kences Palm Beach Member ITCHotel Group
WelcomHotel Kences Palm Beach Member ITCHotel Group
WelcomHotel Kences Palm Beach
Welcomhotel by ITC Hotels, Kences Palm Beach, Mamallapuram Hotel
Hotel WelcomHotel Kences Palm Beach -Member ITCHotel Group

Frequently asked questions

Overall score and ratings

8,6

Fabulous

8,6/10

Cleanliness

8,6/10

Staff & service

9,0/10

Amenities

8,4/10

Property conditions & facilities

8,7/10

Eco-friendliness

10/10 Exceptional

Sandeep, 1-night family trip
Verified Hotels.com guest review

6/10 Good

Not worth the rates they are charging
The service and stay is not worth the rates they are charging. The resort called 1 day before asking to delay the check-in to after 4 pm since there was a marriage function that was getting extended. This was not expected as we had informed to check-in by 2 pm since were were driving down. It took more than three calls/follow-ups to get extra bed setup.
1-night family trip
Verified Hotels.com guest review

2/10 Poor

Suresh, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

The best of beach, pool, room and sun.
Amazing property. Well kept rooms and an efficient team responding to your needs. Located in a quiet peaceful neighborhood with a long stretch of beach available for long barefoot walks. Ideal getaway from city life.
The best sunrise I have seen.
An expansive welcome to the hotel.
Manjit, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

very nice resort with excellent staff and excellent facilities..suggested destination for 2-3 days holiday trip to relax.
2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Jijish KV, 1-night trip
Verified Hotels.com guest review

8/10 Very good

My family and I loved the service and hospitality. The food was above average given that the head chef was away when we visited (non-peak season). We received a complimentary upgrade (only after we were first offered the chance to pay for our upgrade and subsequently we received it free anyway). There were way too many flies even in the indoor restaurants. Overall, we'd still give this visit a 6/10. We had a great time, but probably not worth the price tag and up to what we'd expect of an ITC member hotel. The staff however were exceptional and ofcourse deserve special mention.
AbeMatt, 3-night family trip
Verified Expedia guest review

8/10 Very good

senthilvel, 1-night romance trip
Verified Hotels.com guest review

8/10 Very good

Srivatsa, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Rooms were big and spacious. Food at the restaurant was amazing. The beach was like a private beach since there wasn't anyone else there.
1-night family trip
Verified Expedia guest review