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Royal City Hotel

Photo gallery for Royal City Hotel

Executive Suite | Desk, free WiFi
Deluxe Double Room | Desk, free WiFi
Executive Suite | Desk, free WiFi
Standard Double Room | Desk, free WiFi
Executive Suite | Living area | TV

Overview of Royal City Hotel

Royal City Hotel

3.0 star property
3-star Kisumu hotel with restaurant

6,0/10 Good

2 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Free parking
  • Free WiFi
  • Airport transfer
  • Non-smoking
  • Air conditioning
Map
Nairobi Road, Milimani, Next to Aga Khan Hospital, Kisumu, 40100

Room options

About this area

Getting around

  • Kisumu (KIS) - 23 min drive
  • Kakamega (GGM) - 96 min drive
  • Airport shuttle (surcharge)

Restaurants

  • Garam Masala - 16 min walk
  • The Family Kitchen - 18 min walk
  • Java House - West End Mall - 19 min walk
  • Chicken Palace - 20 min walk
  • The Laughing Buddha Lounge & Café - 3 min drive

About this property

Royal City Hotel

Royal City Hotel is just 3.9 mi (6.3 km) from the airport and offers a shuttle (available 24 hours) for USD 50 per vehicle one-way. Free perks include WiFi, self parking, and local cuisine breakfast daily between 7:00 AM and 9:00 AM.

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, and dinner
This information is provided by our partners.

At a glance

Hotel size

  • 50 rooms

Arriving/Leaving

  • Check-in time from noon - anytime
  • Minimum check-in age - 18
  • Check-out time is 10 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking

Transfers

  • Airport shuttle (available 24 hours)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free local cuisine breakfast each morning 7:00 AM–9:00 AM
  • Restaurant

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage

Accessibility

  • Accessible bathroom (select rooms)

Languages

  • English

Room amenities

Be entertained

  • Television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker

What to enjoy

  • Balcony or patio

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Free toiletries

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Refrigerator
  • Free bottled water

More

  • Daily housekeeping

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 50 per vehicle (one-way, maximum occupancy 2)

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Individually-wrapped food options are available for breakfast, lunch, and dinner.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

This property does not have elevators.

This property accepts credit cards. Cash is not accepted.

Also known as

Royal City Hotel Kisumu
Royal City Kisumu
Royal City Hotel Hotel
Royal City Hotel Kisumu
Royal City Hotel Hotel Kisumu

Frequently asked questions

What are the cleanliness and hygiene measures currently in place at Royal City Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Royal City Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at Royal City Hotel?
Yes, there's free self parking.
Is airport shuttle service offered by Royal City Hotel?
Yes, an airport shuttle is available. The charge is USD 50 per vehicle one-way.
What are the check-in and check-out times at Royal City Hotel?
You can check in from noon - anytime. Check-out time is 10 AM.
Are there restaurants at or near Royal City Hotel?
Yes, there's an onsite restaurant. Nearby restaurants include Kisumu Yacht Club (2.2 mi).
Does Royal City Hotel have any outdoor private spaces?
Yes, every room features a balcony or patio.
What's the area around Royal City Hotel like?
Royal City Hotel is located a short 19-minute walk from Kisumu Clock Tower.

Overall score and ratings

6,0

Good

8,0/10

Cleanliness

9,0/10

Staff & service

6,0/10

Property conditions & facilities

4/10 Fair

Infrastructure needs attention
Toilet not working and wifi intermittent. There were no views outside and it felt claustrophobic. Staff tried hard and were friendly but a major upgrade is needed.
john, 2-night trip
Verified Expedia guest review

8/10 Very good

Good for the price
The room I was given was spacious. The lighting in the room was dim. Wifi was adequate, tho slow at times. A curtain separated the bath facilities from the rest of the room, which is not ideal if you are traveling with a companion. The shower did not have a separate stall, but if you do not mind that, then no problem.
1-night business trip
Verified Hotels.com guest review