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All properties in Ciudad Juarez, Chihuahua, Mexico

Hotel Mesaluna Near American Consulate

3.5-star hotel with outdoor pool, near American Consulate

  • Free WiFi and free parking

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  • Outdoor Pool
  • Outdoor Pool
  • Outdoor Pool
  • Outdoor Pool
  • Outdoor Pool
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Paseo de la Victoria 3508, Ciudad Juarez, 32528, CHIH, Mexico
8,6.Fabulous.
  • Un lugar muy bonito, los trabajadores son muy amables y serviciales. Totalmente…

    Jun 22, 2021

  • La ubicación de hotel es muy buena para los trámites en el consulado de USA. Para lo que…

    Jun 10, 2021

See all 606 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • 72 hours Gap period enforced between guest stays -
  • Contactless check-in is available
  • Guests are provided with free hand sanitizer

Guests rated location

Safe
Convenient
Walkable
Dining options
Quiet
  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 178 smoke-free guestrooms
  • Daily housekeeping
  • Outdoor pool
  • Breakfast available
  • Fitness center
  • Business center

For families

  • Microwave
  • Television
  • Free toiletries
  • Terrace
  • Daily housekeeping
  • Laundry facilities

What’s around

  • American Consulate - 5 min walk
  • Plaza Las Misiones - 9 min walk
  • Star Medica Hospital Ciudad Juarez2 - 10 min walk
  • Plaza Juárez Mall - 35 min walk
  • La Rodadora Espacio Interactivo - 39 min walk
  • Central Park - 39 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Standard Room (1 Queen Bed)
  • Standard Room, 2 Double Beds
  • Junior Suite, 1 King Bed with Sofa bed

What’s around

Landmarks

  • American Consulate - 5 min walk
  • Plaza Las Misiones - 9 min walk
  • Star Medica Hospital Ciudad Juarez2 - 10 min walk
  • Plaza Juárez Mall - 35 min walk
  • La Rodadora Espacio Interactivo - 39 min walk
  • Central Park - 39 min walk
  • Technological Institute of Ciudad Juárez - 2.7 mi / 4.3 km
  • El Paso Zoo - 7.7 mi / 12.4 km
  • El Paso County Coliseum - 7.7 mi / 12.4 km
  • UACJ - Universidad Autónoma de Ciudad Juárez - 4.4 mi / 7.1 km
  • Hospital de la Mujer - 5.2 mi / 8.4 km

Getting around

  • Abraham Gonzalez Intl. Airport (CJS) - 18 min drive
  • El Paso International Airport (ELP) - 36 min drive
  • El Paso Union Depot - 31 min drive
map
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Paseo de la Victoria 3508, Ciudad Juarez, 32528, CHIH, Mexico

At a glance

Hotel size

  • This hotel has 178 rooms

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (11 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Continental breakfast daily (surcharge)
  • Coffee/tea in a common area

Things to do

  • Outdoor pool
  • Fitness facilities

Working away

  • Business center
  • One meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage

Facilities

  • Elevator
  • Terrace

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Wheelchair accessible
  • Wheelchair-accessible parking

Languages Spoken

  • English
  • Spanish

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains

Freshen up

  • Shower only
  • Free toiletries
  • Hair dryer

Be entertained

  • 46-inch flat-screen TV
  • Cable TV channels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Microwave

More

  • Daily housekeeping
  • In-room safe

Small print

Also known as

  • Hotel Mesaluna American Consulate Ciudad Juarez
  • Hotel Mesaluna American Consulate
  • Mesaluna American Consulate Ciudad Juarez
  • Mesaluna American Consulate
  • Mesaluna American Consulate C
  • Mesaluna American Consulate
  • Hotel Mesaluna Near American Consulate Hotel
  • Hotel Mesaluna Near American Consulate Ciudad Juarez
  • Hotel Mesaluna Near American Consulate Hotel Ciudad Juarez

Optional extras

Continental breakfast is offered for an extra charge of MXN 100 for adults and MXN 100 for children (approximately)

Policies

Pool access available from 9 AM to 10 PM.

Guests can rest easy knowing there's a carbon monoxide detector, a smoke detector, and window guards on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Each guestroom is kept vacant for a minimum of 72 hours between bookings.

This property accepts credit cards and cash.

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Hotel Mesaluna Near American Consulate does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Yes, there's an outdoor pool. Guests have pool access from 9 AM to 10 PM.
  • Sorry, pets aren't allowed, but service animals are welcome.
  • You can check in from 3 PM - midnight. Check-out time is noon. Contactless check-in and check-out are available.
  • Yes. Nearby restaurants include Los divorciados (2 mi), Burritos Tio Chepe (2 mi), and El corralito (2.2 mi).
  • No, this hotel doesn't have a casino, but Speaking Rock Entertainment Center (10-min drive) is nearby.
  • Hotel Mesaluna Near American Consulate has an outdoor pool and a fitness center.
8,6.Fabulous.
  • 10,0.Exceptional

    Awsome hotel

    It was an excellent staying at mesaluna hotel, I loved the way mi and my wife were welcomed, overall I was pretty happy definitely we will stay in the future, I will highly recommend!!

    jesus M, 1 night trip, Jun 5, 2021

    Verified Hotels.com guest review

  • 8,0.Very good

    Buen hotel en excelente ubicación

    El hotel está literal, al lado del consulado americano y tienes una farmacia del otro lado y una tienda de conveniencia cruzando la calle. Mejor ubicado no puede estar. El restaurante que está en el sitio estaba cerrado pero te dejan pedir comida para que te la lleven y además tienes el desayuno incluido por las mañanas. El servicio es muy bueno. Todos son súper amables. En especial Beto, del servicio de transporte, es súper eficiente y cordial. Lo único que no me gustó es que los muebles de la habitación y la ropa de cama y toallas ya se ven desgastados. Ojalá que los puedan cambiar pronto. Aparentemente ya empezaron a remodelar el hotel, porque estaban trabajando en el lobby y recepción. Ojalá que a las habitaciones también les den una remodelada pronto. La cama es muy cómoda, aunque tamaño Queen, no King. Definitivamente volvería por la ubicación y el servicio.

    Josue, 1 night business trip, Jun 2, 2021

    Verified Hotels.com guest review

  • 4,0.Fair

    We requested near to elevator and was to the end of hall my wife can walk well then the next day very early the work picked the towels and way all all torn was excessive noisy during the night also in the morning the shower noise was terrible

    Oscar, 1 night family trip, May 28, 2021

    Verified Hotels.com guest review

  • 10,0.Exceptional

    Very nice

    brenda, 2 night trip, May 18, 2021

    Verified Hotels.com guest review

  • 4,0.Fair

    Decepcionante

    Muy decepcionante. No hay restaurantes alrededor, no cuenta ellos mas que con servicio de desayuno, el cual fue regular, parecía comedor industrial. Su snack bar fuera de servicio; sólo nos dieron unos folletos para comida a domicilio. El shuttle al aeropuerto súper impuntual, esperé más de 20 min hasta que decidí tomar Uber sino llegaría tarde. Demasiado austero y caro pa es lo que ofrecen.

    Nadia, 3 night trip, May 14, 2021

    Verified Hotels.com guest review

  • 10,0.Exceptional

    Mesaluna is the best

    Our stay at Mesaluna hotel was absolutely amazing place is clean,comfortable and safe. My stay included free breakfast and the food was surprisingly good and filling. Staff was very friendly and helpful in everything we needed. If you are going for your US consular appointment this is the place to stay in everything is just minutes away walking no need to cross streets.

    Alejandra, 6 night trip, May 12, 2021

    Verified Hotels.com guest review

  • 4,0.Fair

    Decepcionante.

    Reservé este hotel por comentarios buenos que leí. Pero al llegar quedé muy decepcionado. Había confirmado con el hotel el funcionamiento del gym, dijeron que estaba abierto, que la alberca no. Llegué, pagué 6 noches y luego me dicen que está cerrado el gym y el restaurante. El desayuno bastante malo, había que recoger la comida y llevársela al cuarto, por el pretexto de la pandemia. He viajado a otros hoteles durante la pandemia y cada uno se esmera o pone pretextos como quiere. Un día en el desayuno pedí 3 piezas de french toast y me dijeron que solo me podían dar dos, bien amables. La caja de seguridad del cuarto es tamaño diminuto, no cabe una laptop. Pedí hacer late checkout para salir 3 pm y Luis de la recepción tuvo la peor actitud, dijeron que no era posible, traté de convencerlos y su arrogancia fue nefasta. Yo estaba dispuesto a pagar su excesiva tarifa del 50%, pero no me hacían ese favor. A pesar de haberme quedado 6 noches, 3 horas más era mucho pedir. Solicité que su camioneta me llevara al aeropuerto a las 3pm y me dijeron que estaba ocupada de 1 a 3, dije ok, les da tiempo. No… es que ya tiene otro servicio a las 4. Y después supe que no tenía servicio de 1 a 3, tenían junta de empleados y el cliente es lo menos importante para la administración de este hotel sobrevalorado. Tuve que pagar $200 del taxi por la ineficiencia del hotel. Pagué más por hospedarme ahí pero bien pude elegir cualquier otro de los 3 hoteles que están ahí pegados al consulado.

    6 night business trip, May 11, 2021

    Verified Hotels.com guest review

  • 10,0.Exceptional

    Everyone was very polite. I enjoyed my stay.

    Alfredo, 3 night business trip, May 4, 2021

    Verified Hotels.com guest review

  • 10,0.Exceptional

    Rooms are nice and clean, staff is friendly, breakfast is good, and it is within walking distance from the consulate, medical, and fingerprints. 10/10 would recommend.

    4 night business trip, Apr 26, 2021

    Verified Expedia guest review

  • 10,0.Exceptional

    Excelente opción si vas al consulado o CAS

    Buena opción si vas al consulado, justo a un lado

    1 night business trip, Apr 18, 2021

    Verified Hotels.com guest review

See all 606 reviews