Rosen Heim HAKUBA

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Desk, blackout drapes, free WiFi
Desk, blackout drapes, free WiFi
Desk, blackout drapes, free WiFi
Desk, blackout drapes, free WiFi

Overview of Rosen Heim HAKUBA

Rosen Heim HAKUBA

3.0 star property
3-star hotel with restaurant, near Hakuba Valley Ski Area

8,6/10 Fabulous

34 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Free WiFi
  • Air conditioning
  • Refrigerator
  • Bathtub
  • Bar
The price is R2 253
Price available on 2022/06/27
Map
3750 Happo Hokujo, Hakuba, Nagano, 399-9301
Main amenities
  • Housekeeping once per stay
  • Restaurant and bar/lounge
  • 2 spa tubs
  • Hot springs
  • Breakfast available
  • Ski rentals
  • Ski storage
  • Ski passes
  • Outdoor tennis court
  • Sauna
  • Lobby fireplace
  • Front desk safe
For families
  • Children stay free
  • Refrigerator
  • Private bathroom
  • Laundry facilities
  • Blackout drapes/curtains
  • Elevator
Cleaning & safety
  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
  • Personal protective equipment

Choose dates to view prices

About this area

Getting around

  • Chikuni Station - 17 min drive
  • Nakatsuchi Station - 23 min drive
  • Hakuba Station - 27 min walk

About this property

Rosen Heim HAKUBA

Rosen Heim HAKUBA puts you within a 15-minute drive of Hakuba Valley Ski Area and Hakuba Goryu Ski Resort. Guests indulge in massages, then grab a bite to eat at the restaurant. Other features include a bar/lounge, an outdoor tennis court, and a sauna. Fellow travelers like the helpful staff.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 40 rooms

Arriving/Leaving

  • Check-in time starts at 3 PM
  • Minimum check-in age - 18
  • Check-out time is 10 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • The front desk is open daily from 7 AM - 10 PM
  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child stays free, per registered adult, when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free uncovered onsite self parking
  • Electric vehicle charging point on site

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7 AM–8:30 AM
  • Restaurant
  • Bar/lounge
  • Barbecue grills
  • Water dispenser

Taking the kids

  • Children stay free

What to do

  • Ski passes
  • Tennis
  • Horse riding/rentals
  • Hot springs
  • Karaoke
  • Fishing
  • Ski area nearby

Working away

  • Meeting room

Services

  • Front desk (limited hours)
  • Tour/ticket assistance
  • Laundry facilities
  • Luggage storage
  • Bicycle rentals
  • Ski equipment rentals
  • Ski storage

Facilities

  • Safe-deposit box at front desk
  • Fireplace in lobby
  • Television in common areas
  • 2 spa tubs
  • Outdoor tennis court
  • Sauna

Accessibility

  • Elevator
  • Wheelchair-accessible path to elevator

Languages spoken

  • English
  • Japanese

Room amenities

Be entertained

  • Flat-screen television

Home comfort

  • Climate-controlled air conditioning and heating
  • Electric kettle
  • Slippers
  • Children's slippers
  • Window screens

Sleep well

  • Blackout drapes/curtains

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Refrigerator

More

  • Housekeeping (once per stay)

Special features

Spa

Services include massages. Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen).

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

Optional extras

  • Buffet breakfast is offered for an extra charge of JPY 1300 for adults and JPY 800 for children (approximately)

Pool, spa, & gym (if applicable)

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

Guests can rest easy knowing there's a fire extinguisher and a smoke detector on site.

This property accepts credit cards and cash.

Also known as

Rosenheim Hakuba Hotel
Rosen Heim HAKUBA Hotel
Rosen Heim
Rosen Heim HAKUBA Hotel
Rosen Heim HAKUBA Hakuba
Rosen Heim HAKUBA Hotel Hakuba

Frequently asked questions

Overall score and ratings

8,6

Fabulous

8,5/10

Cleanliness

8,5/10

Staff & service

8,0/10

Amenities

7,9/10

Property conditions & facilities

8,0/10

Eco-friendliness

10/10 Exceptional

Thomas, 2-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Gregory, 3-night trip with friends
Verified Hotels.com guest review

6/10 Good

Good staff but so-so overall.
The staff was very kind and helpful. The room was small and the heating was not good. The head side of the bed was directly under the window and cold air came to my face. The in-house spa was very good. The dinner was mediocre.
Shu, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Bernhard, 7-night trip
Verified Hotels.com guest review

10/10 Exceptional

Stayed over Christmas and it was a great stay.
Kevin, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Recommend
Nice hotel, good location. Breakfast and Dinner is good!
Niclas, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Clean and tidy hotel in Hakuba. Good breakfast included. As with most accomodation in Hakuba, expect tiny rooms and tiny bathrooms, as well as being quite dated. However only a 5 minute walk to the Nakiyama lift and a 10 minute walk to the Gondola this hotel is a good deal and won’t disappoint
7-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Love the location facilities and services they provide.
4-night romance trip
Verified Wotif guest review

10/10 Exceptional

7-night trip
Verified Expedia guest review

10/10 Exceptional

Great people and very close to the chair lifts. Staff could not do enough for you
Ian, 8-night family trip
Verified Hotels.com guest review