The Palapa House

Photo gallery for The Palapa House

Primary image
On the beach
On the beach
Outdoor pool
Outdoor pool

Overview of The Palapa House

The Palapa House

3.5 star property
3.5-star beachfront hotel with outdoor pool, near The Gallery of San Pedro Ltd

9,4/10 Exceptional

91 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Non-smoking
  • Air conditioning
  • Refrigerator
Map
55 Boca Del Rio Drive, Ambergris Caye, San Pedro
Main amenities
  • Housekeeping (on request)
  • On the beach
  • Outdoor pool
  • Bar/lounge
  • Terrace
  • Garden
  • Front desk safe
  • Concierge services
  • Tour/ticket assistance
For families
  • Microwave
  • Private pool
  • Garden
  • Terrace
  • Coffee/tea maker
  • Blackout drapes/curtains
Cleaning & safety
  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided

Choose dates to view prices

About this area

What's nearby

  • On the beach
  • Belize Barrier Reef - 1 min walk
  • Secret Beach - 42 min drive

Getting around

  • San Pedro (SPR) - 10 min drive
  • Caye Caulker (CUK) - 42 min drive
  • Caye Chapel (CYC) - 42 min drive
  • Philip S. W. Goldson Intl. Airport (BZE) - 35.2 miles/56.7 km

About this property

The Palapa House

3.5-star hotel by the ocean
A terrace, a garden, and a bar are just a few of the amenities provided at The Palapa House. With a beachfront location, this hotel is the perfect place to soak up some sun. Stay connected with free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • An outdoor pool
  • Free self parking
  • Smoke-free premises, concierge services, and tour/ticket assistance
  • A front desk safe
  • Guest reviews give good marks for the walkable location
Room features
All guestrooms are individually furnished, and include comforts such as private pools and premium bedding, as well as perks like furnished patios and air conditioning. Guest reviews speak positively of the comfortable, spacious rooms at the property.
More amenities include:
  • Hypo-allergenic bedding, Egyptian cotton sheets, and pillowtop mattresses
  • Showers, free toiletries, and hair dryers
  • Flat-screen TVs with cable channels
  • Private yards, refrigerators, and microwaves

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows industry cleaning and disinfection practices of COVID-19 Guidelines (CDC)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 8 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - anytime
  • Minimum check-in age - 22
  • Check-out time is 10:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • There is no front desk at this property
  • Guests will receive an email 7 days before arrival with check-in instructions and lockbox information; access will be through a private entrance
  • To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 22

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Onsite parking limited

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Bar/lounge

What to do

  • On the beach

Services

  • Concierge services
  • Tour/ticket assistance

Facilities

  • 1 building/tower
  • Built in 2016
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • An outdoor pool

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding
  • Pillowtop mattress

What to enjoy

  • Private pool
  • Furnished patio
  • Yard
  • Individually furnished and decorated

Freshen up

  • Shower only
  • Free toiletries
  • Hair dryer

Stay connected

  • Free WiFi

Food and drink

  • Refrigerator
  • Microwave

More

  • Housekeeping (on request)
  • In-room safe
  • Access via exterior corridors

Fees & policies

Optional extras

  • Housekeeping is available for an additional fee

Renovations and closures

The following facilities or services will be unavailable from July 1 2021 to September 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities

Children & extra beds

  • Cribs/infant beds are available for USD 10.0 per day
  • Rollaway beds are available for USD 10.0 per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Each guestroom is kept vacant for a minimum of 24 hours between bookings, and can be accessed from outside the building via exterior corridors.

This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (CDC).

Policies

Only registered guests are allowed in the guestrooms.

This property does not have elevators.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards on site.

This property accepts credit cards. Cash is not accepted.

Also known as

Palapa House Aparthotel San Pedro
Palapa House Aparthotel
Palapa House San Pedro
Palapa House
Palapa House Apartment San Pedro
Palapa House Apartment
The Palapa House Belize/San Pedro
The Palapa House Hotel
The Palapa House San Pedro
The Palapa House Hotel San Pedro

Frequently asked questions

Does The Palapa House offer free cancellation for a full refund?
Yes, The Palapa House does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at The Palapa House?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at The Palapa House?
Yes, there's an outdoor pool.
Are pets allowed at The Palapa House?
Sorry, pets aren't allowed.
Is parking offered on site at The Palapa House?
Yes, there's free self parking. Parking spots may be limited.
What are the check-in and check-out times at The Palapa House?
You can check in from 3:00 PM - anytime. Check-out time is 10:00 AM. Contactless check-in and check-out are available.
What is there to do at The Palapa House and nearby?
The Palapa House has private pools and a garden.
Are there restaurants at or near The Palapa House?
Yes. Nearby restaurants include Red Ginger (3-min walk), Jambel Jerk Pit (3-min walk), and Lily's Treasure Chest (4-min walk).
Does The Palapa House have any outdoor private spaces?
Yes, every room features a private pool, a furnished patio, and a yard.
What's the area around The Palapa House like?
The Palapa House is a short 10-minute drive from San Pedro (SPR) and 3 minutes' walk from Boca Del Rio Beach. The local area is walkable and popular for its beaches.

Overall score and ratings

9,4

Exceptional

9,6/10

Cleanliness

9,5/10

Staff & service

8,9/10

Amenities

9,3/10

Property conditions & facilities

9,1/10

Eco-friendliness

10/10 Exceptional

Such a great location with many bars/restaurants within walking distance! It was quiet but convenient. Right on the beach.
Valda, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Great location. Staff are nice and respond immediately to any concerns.
Brenda, 21-night family trip
Verified Expedia guest review

10/10 Exceptional

Great place right on the beach and close to food, and activities.
Lynn, 8-night family trip
Verified Expedia guest review

8/10 Very good

Amazing location. Right on the beach with beautiful views. Just a stone's throw from Chuck & Robbie's Dive and Snorkel tours which can get you out to some great diving/snorkeling spots. Within walking distance to lots of great dining options. Very comfortable, spacious unit. AC works great. Only downside was a lack of sound insulation between rooms. I didn't have noisy neighbors so it wasn't too bad, but it wasn't as private as I would like. Still, I would recommend it for all its merits.
Andrew, 7-night trip
Verified Expedia guest review

10/10 Exceptional

Excellent location and always accommodating. 3rd time staying at property.
Kent, 7-night trip with friends
Verified Expedia guest review

8/10 Very good

Palapa House is a small hotel right on the water, and walkable to restaurants.
Evelyn, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Communication was excellent and thorough, easy access and great information. View was amazing and met the neighbors! Walk to restaurants, loved Wild Mango! Had a golf cart and made it easy to get to all parts of the island. Room had what was in pictures, clean, AC works and hot water. Would stay again, we were in room 8- no kitchen, next time I think room 7- full size kitchen. Great staff, very friendly.
kristen, 6-night romance trip
Verified Expedia guest review

8/10 Very good

Palapa House is a nice little "apartment" right on the beach with a small pool. There is no office on site, but it wasn't needed. Shane, the property manager contacts you by email with all the details. There are several restaurants/bars all within a short walking distance, making it very convenient. Also, there are several dive shops offering snorkeling & tours. We went with Searious Adventures & Seaduced & had a good time. There is no regular housekeeping, but if you want it, Clara is available to clean for a small fee. She was helpful with many things & pleasant to talk to. The house manager, Santiago, left a lot to be desired. He would show up now & then to sweep the pool or pressure wash, but when he did, the dirty water came into our door & puddled. He also washed the upstairs down onto our 1st floor, but never swept the dirt & leaves away. However, I hear he is leaving soon, so that will be fixed. Also, the day before you are to leave, the diagnostic center comes to your place & swabs you cor Covid test for $75; very convenient. Overall, we had a great time.
Marcia, 14-night trip
Verified Hotels.com guest review

8/10 Very good

Great setting, I loved being able to swim in the ocean, the proximity of town, and so many bars and places to eat. Dane Human
Dane, 7-night romance trip
Verified Expedia guest review

10/10 Exceptional

Great central location close to restaurants and dive shops. Make sure to get lock box code ahead of time since there is no office. We hadn’t arranged that but luckily someone else was arriving and knew the code. Santiago who worked at the property was great and even brought us some beers for the misunderstanding. The WiFi want very strong. And recommended golf cart company that was recommended had no availability (although it was Christmas week). But we easily found a golf cart rental place down the street.
alison, 4-night family trip
Verified Expedia guest review