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Grand Palace Hotel

Photo gallery for Grand Palace Hotel

Outdoor pool
Exterior
In-room safe, desk, soundproofing, free WiFi
Breakfast, lunch, dinner served; international cuisine
Lobby

Overview of Grand Palace Hotel

Grand Palace Hotel

3.5 star property
3.5-star hotel in Mzuzu with outdoor pool and restaurant
7,8 out of 10 Good
7,8/10 Good

23 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Free breakfast
  • Airport transfer
  • Free parking
  • Free WiFi
  • Restaurant
Map
near the Reserve Bank of Malawi, Mzuzu
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor pool
  • Fitness center
  • Children's pool
  • Room service
  • Conference center
  • Business center
  • Airport shuttle
  • Terrace
  • 24-hour front desk
  • Air conditioning
For families
  • Children's pool
  • Refrigerator
  • Private bathroom
  • Television
  • Garden
  • Terrace

Room options

About this area

What's nearby

  • Heart of Mzuzu

Getting around

  • Mzuzu (ZZU) - 3 min drive
  • Airport shuttle (surcharge)

Restaurants

  • Mzuzu Coffee Den - 2 min drive
  • Grand Palace Hotel - 2 min walk
  • Old Bill Bar - 10 min walk
  • Sunbird Mzuzu - 4 min drive
  • Blue Tomato - 2 min drive
Map

About this property

Grand Palace Hotel

Grand Palace Hotel is just 2 mi (3.2 km) from the airport and offers a shuttle (available 24 hours) for USD 25 per person one way. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Amore, which serves international cuisine and is open for breakfast, lunch, and dinner. Other features include a bar/lounge, a fitness center, and a children's pool. Fellow travelers like the helpful staff.

Languages

English, Hindi

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 57 rooms

Arriving/Leaving

  • Check-in time from noon - midnight
  • Minimum check-in age: 18
  • Check-out time is 10 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking

Transfers

  • Airport shuttle on request (available 24 hours)*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Free English breakfast each morning 6:30 AM–10 AM
  • Restaurant
  • Bar/lounge
  • Barbecue grills
  • Room service
  • Snack bar/deli

Traveling with children

  • Children's pool

Working away

  • Business center
  • Meeting rooms
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness center
  • An outdoor pool
  • Banquet hall

Accessibility

  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)

Room amenities

Be entertained

  • 32-inch LCD TV
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker

Sleep well

  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Free toiletries
  • Towels

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Amore - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 25 per person (one way)

Children & extra beds

  • Airport shuttle service for children up to age 17 costs USD 25.00 (one-way)

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Contactless check-out is available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Policies

This property does not have elevators.
This property accepts credit cards. Cash is not accepted.

Also known as

Grand Palace Hotel Mzuzu
Grand Palace Mzuzu
Grand Palace Hotel Hotel
Grand Palace Hotel Mzuzu
Grand Palace Hotel Hotel Mzuzu

Frequently asked questions

Does Grand Palace Hotel offer free cancellation for a full refund?
Yes, Grand Palace Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Grand Palace Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Grand Palace Hotel?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at Grand Palace Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at Grand Palace Hotel?
Yes, there's free self parking.
Is airport shuttle service offered by Grand Palace Hotel?
Yes, an airport shuttle is available. The charge is USD 25 per person one way.
What are the check-in and check-out times at Grand Palace Hotel?
You can check in from noon - midnight. Check-out time is 10 AM. Contactless check-out is available.
What is there to do at Grand Palace Hotel and nearby?
Grand Palace Hotel has an outdoor pool and a fitness center, as well as a garden.
Are there restaurants at or near Grand Palace Hotel?
Yes, Amore offers international cuisine.
What's the area around Grand Palace Hotel like?
Grand Palace Hotel puts you in the heart of Mzuzu. Popular attractions include Chikale Beach, which is 45 minutes away by car.

Reviews

7,8

Good

8,1/10

Cleanliness

8,5/10

Staff & service

7,0/10

Amenities

7,5/10

Property conditions & facilities

8,3/10

Eco-friendliness

Reviews

6/10 Good

Walkable and sone friendly and respectiful gems
Verified Expedia guest review

8/10 Very good

BOAZ, 1-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Anita, 2-night trip
Verified Expedia guest review

2/10 Poor

Ayako, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Chikumbusko, 1-night trip
Verified Hotels.com guest review

8/10 Very good

This is an excellent hotel with good customer service. Comfortable rooms, courteous staff and an ambient and relaxing atmosphere. My only negative comment is that the pool is not maintained properly and I was not able to swim as it looked dirty. After I made this comment to the front desk they assured me that next time it will be clean so we will see. Otherwise this is an excellent hotel but just let down by this one area.
Anne, 7-night business trip
Verified Expedia guest review

10/10 Exceptional

Pleasant well set out property on outskirt of Mzuzu on main road. Good amenities and service. Very efficient staff. Much better value than Rival sunbird.
1-night romance trip
Verified Expedia guest review

10/10 Exceptional

I stopped in Mzuzu for what was meant to be a quick overnight trip, and has turned into an almost 2-week visit. When I arrived, I checked in easily and went to my room. We then went out to do some errands. When I returned, I admit I was a bit rude with one of the front desk employees because there had been some kind of an issue with their ability to verify my payment through Expedia. He was a pure professional despite my attitude, for which I later apologized. The staff here are incredible. From the housekeepers, laundry, restaurant, bellman (watch out, he's a boxer!) and more. The restaurant on site has a very diverse menu of great choices, and room service was always prompt and on point. This will be my hotel of choice when I am visiting Mzuzu. The owners and managers should be proud of their team and performance.
1-night trip
Verified Expedia guest review

10/10 Exceptional

Comfortable
Comfortable stay
Huw, 3-night family trip
Verified Hotels.com guest review

4/10 Fair

Not clean not convenient. Found a gecko in the bathroom. A sick dying one. Very disgusting.
1-night business trip
Verified Expedia guest review