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The Emperor Hotel

4-star hotel with restaurant, near Times Square Shopping Mall

  • Free WiFi
From
ZAR 661

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  • The Emperor Hotel
  • The Emperor Hotel
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The Emperor Hotel. Image 1 of 32.
1 / 32The Emperor Hotel
8,0.Very good.
  • The hotel room and public area are very clean and the tranquil.

    Dec 3, 2020

  • Great hotel with friendly staff, who enjoy making their customers feel at home.

    Nov 30, 2020

See all 732 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • Guests are provided with free hand sanitizer

Guests rated location

Quiet
Walkable
Safe
Convenient
Shopping
  • Parking available
  • Free WiFi
  • Airport transfer
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 299 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant
  • Breakfast available
  • Valet parking
  • Airport shuttle

For families

  • Connecting/adjoining rooms available
  • Private bathroom
  • Free toiletries
  • Terrace
  • Daily housekeeping
  • Laundry facilities

What’s around

  • In Wan Chai
  • Hong Kong Convention and Exhibition Centre - 17 min walk
  • Soho - 36 min walk
  • Lan Kwai Fong - 38 min walk
  • Times Square Shopping Mall - 9 min walk
  • Harbour City - 31 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Superior Room
  • Deluxe Room
  • Executive Corner Room
  • Executive Suite
  • Adjoining Deluxe Room

Location

  • In Wan Chai
  • Hong Kong Convention and Exhibition Centre - 17 min walk
  • Soho - 36 min walk

What’s around

Landmarks

  • In Wan Chai
  • Hong Kong Convention and Exhibition Centre - 17 min walk
  • Soho - 36 min walk
  • Lan Kwai Fong - 38 min walk
  • Times Square Shopping Mall - 9 min walk
  • Harbour City - 31 min walk
  • Hysan Place - 13 min walk
  • Sogo Causeway Bay - 13 min walk
  • Hong Kong - Macau Ferry Terminal - 2.4 mi / 3.8 km
  • Ocean Park - 3 mi / 4.9 km
  • Hong Kong Disneyland - 17.9 mi / 28.9 km

Getting around

  • Hong Kong International Airport (HKG) - 43 min drive
  • Hong Kong Wan Chai Station - 10 min walk
  • Hong Kong Causeway Bay Station - 14 min walk
  • Hong Kong Admiralty Station - 22 min walk
  • Hong Kong Tin Hau Station - 21 min walk
  • Airport shuttle (surcharge)

At a glance

Hotel size

  • This hotel has 299 rooms
  • This hotel is arranged over 24 floors

Arriving/leaving

  • Check-in time starts at 2 PM
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Transfers

  • Airport shuttle from 7:00 AM to 9:00 PM*

Parking

  • Onsite valet parking (HKD 280 per day)

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Continental breakfast daily (surcharge)
  • Restaurant
  • Coffee shop/café
  • Room service (during limited hours)

Working away

  • One meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • Year Built - 2017
  • Elevator
  • Terrace

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible on-site restaurant
  • Grab bar - near toilet

Languages Spoken

  • Chinese
  • English

In the room

Home comforts

  • Air conditioning
  • Coffee/tea maker
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer

Be entertained

  • 43-inch flat-screen TV
  • Cable TV channels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Small print

Also known as

  • Emperor Hotel Hong Kong
  • Emperor Hotel
  • Emperor Hong Kong
  • The Emperor Hotel Wanchai Hong Kong
  • The Emperor Hotel Hotel
  • The Emperor Hotel Hong Kong
  • The Emperor Hotel Hotel Hong Kong

Optional extras

Early check-in can be arranged for an extra charge (subject to availability, amount varies)

Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Valet parking costs HKD 280 per day

Continental breakfast is offered for an extra charge of HKD 88 per person (approximately)

Airport shuttle service is offered for an extra charge of HKD 150 per person (one-way)

Airport shuttle service for children costs HKD 150 (one-way)

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

This property accepts credit cards and cash.

Mandatory fees

Deposit: HKD 500 per accommodation, per night

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, The Emperor Hotel does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Valet parking costs HKD 280 per day.
  • Sorry, pets aren't allowed.
  • You can check in starting at 2 PM. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability).
  • Yes, there's an onsite restaurant. Nearby restaurants include BA Sushi (4-min walk), Dumpling Yuan (5-min walk), and Megan's hotpot (5-min walk).
  • Yes, an airport shuttle is available from 7:00 AM to 9:00 PM on request. The charge is HKD 150 per person one-way.
  • The Emperor Hotel has access to a nearby indoor pool.
8,0.Very good.
  • 10,0.Exceptional

    Reasonable price and very good service attitude👍

    Jeeny, 2 night trip with friends, Sep 24, 2020

    Verified Expedia guest review

  • 4,0.Fair

    Stayed 2 nights at this hotel as my gf was having surgery at the HK Adventist Hospital. The hotel view was fine as our room was not facing the cemetery. However, the room itself was dirty, stains were everywhere on the carpet and the washroom stink too, smell like a public washroom in some extend. In addition, the hotel charged $10 for set of plastic cutlery. I could expect any hotel will provide silverware for temp. use, their acts were not environmental friendly either. Staffs service were subpar as well in many cases, just think abt all these bad experiences and still need to wait 15 mins for checkout, and they dare to tell you no one is available to check the room and might charge expenses if any. The only good part of this hotel is the Chinese restaurant (Golden Valley). For anyone looking for a place to stay nearby, the Dorsett a few steps away probably a better choice.

    JasonC, 2 night romance trip, Sep 21, 2020

    Verified Expedia guest review

  • 6,0.Good

    Management Issue

    Did not want to talk abt it until asked a 2nd time. There are communication issues across departments. The head of house keeping did not resolve the issue despite a staff being punished, which then led to other departments unaware of the seriousness when they make some errors which affected my rest altho normally still expected. The only person saved the incidents was the technician because he answered questions when its not their direct responsibility and care to solve a client’s problem.

    Wai Yin Josephine, 3 night trip, Sep 2, 2020

    Verified Hotels.com guest review

  • 10,0.Exceptional

    good

    Good

    1 night trip, Jul 21, 2020

    Verified Hotels.com guest review

  • 2,0.Poor

    Terrible room to stayed for a night.

    Truly a bad experience this visit. The room is not properly clean up before handed me the room card. Carpet full of hairs and even food scraps, bath towel was worn out and have holes on it. Lastly, the shower made dolphin’s sound when turn on! Absolutely terrible! So disappointed!

    1 night trip, Jul 20, 2020

    Verified Hotels.com guest review

  • 6,0.Good

    Good and Bad

    Overall, the mattress and bedding was the one to praise, location matter really makes the points dropped.

    Kenji, 2 night trip, Jul 9, 2020

    Verified Hotels.com guest review

  • 4,0.Fair

    The room was too small, there is no swimming pool and no convenience stores nearby. It is inconvenient to come by train. The service from the staff of the front desk was good.

    1 night family trip, Jun 19, 2020

    Verified Hotels.com guest review

  • 4,0.Fair

    The service was OK and most staff were nice and friendly. The place was by a cemetery so it’s a little creepy. Noisy from 7am as it there was a building site to the other end of the hotel. I didn’t like the overall cleanliness of the room as the carpet had stains everywhere. The gym was closed for refurbishment and this was not mentioned before the booking and during check in. No alternatives provided by the hotel. They blamed it on the coronavirus but the hotel that I stayed in before and after Emperor managed to keep their gyms open. They should have sufficient staff to sanitise and keep up with the cleanliness of their gym just like other hotels did.

    ANDY, 6 night trip with friends, Mar 1, 2020

    Verified Expedia guest review

  • 6,0.Good

    No hot water and fixed twice even just one night stay at the hotel

    1 night romance trip, Feb 25, 2020

    Verified Expedia guest review

  • 10,0.Exceptional

    Comfort and style

    Newish hotel in a good location with nice views. Comfortable rooms, stylish décor, nice bath. Good TV and WiFi. Staff friendly.

    Roderick, 3 night trip, Feb 21, 2020

    Verified Hotels.com guest review

See all 732 reviews