Comfort Hotel Astana
4-star hotel in Nur-Sultan with spa and restaurant
- Free WiFi and free parking
- All (43)
- Exterior (2)
- Interior (13)
- Fitness/Leisure (2)
- Bar/Dining (7)
- Rooms (13)
- Other (6)
Deluxe Room - Living Room
Standard Single Room, 1 Bedroom - Guest Room
Standard Single Room, 1 Bedroom - Guest Room
Deluxe Room - Guest Room
Standard Twin Room, 1 Bedroom - Guest Room
Standard Twin Room, 1 Bedroom - Guest Room
Standard Single Room, 1 Bedroom - Bathroom
Garden
Hotel Entrance
Hotel Bar
Hotel Bar
Restaurant
Restaurant
Restaurant
Comfort Hotel Astana
Comfort Hotel Astana
Comfort Hotel Astana
Lobby
Lobby Sitting Area
Lobby
Fitness Facility
Fitness Facility
Hotel Interior
Hotel Interior
Hotel Interior
Standard Single Room, 1 Bedroom - Guest Room
Deluxe Room - In-Room Dining
Superior Single Room - Guest Room
Superior Single Room - Guest Room
Deluxe Room - Guest Room
Hotel Bar
Restaurant
Comfort Hotel Astana
Fireplace
Hotel Interior
Meeting Facility
Deluxe Room - Guest Room
Meeting Facility
Meeting Facility
Meeting Facility
Meeting Facility
Comfort Hotel Astana
Breakfast buffet
Deluxe Room - Living Room[1/43]
The staff were superb also the service ... Every effort was made to help in any way…
Location truly 4 star the Lobby is Great the staff are friendly and helpful
Hotels.com™ Rewards
Comfort Hotel Astana
from ZAR 869- Standard Twin Room, 1 Bedroom
- Standard Double Room, 1 Bedroom
- Standard Single Room, 1 Bedroom
At a glance
Key facts
Hotel size
- This hotel has 105 rooms
Arriving/leaving
- Check-in time 1 PM-5:30 AM
- Check-out time is 12:30 PM
Restrictions related to your trip
- Kazakhstan may have travel restrictions in place, including self-quarantine, due to COVID-19.
Required at check-in
- Credit card, debit card, or cash deposit required for incidental charges
- Government-issued photo ID may be required
- Minimum check-in age is 18
- If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one*
Travelling with others
Children
- Children stay free when occupying the parent or guardian's room, using existing bedding
Pets
- No pets or service animals allowed
Internet
- Free WiFi in public areas
- Free WiFi in rooms
Transport
Transfers
- Airport shuttle (available 24 hours)*
Parking
- Free onsite self parking
Payment types at the property
- Cash
Other information
- Smoke-free property
FAQs for Comfort Hotel Astana
Does Comfort Hotel Astana offer free cancellation for a full refund? Yes, Comfort Hotel Astana does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions. What are the cleanliness and hygiene measures currently in place at Comfort Hotel Astana? This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer and requires staff to wear personal protective equipment. Please note that this information has been provided by our partners. Is parking offered on site at Comfort Hotel Astana? Yes, there's free self parking. Are pets allowed at Comfort Hotel Astana? Sorry, pets and service animals aren't allowed. What are the check-in and check-out times at Comfort Hotel Astana? You can check in from 1 PM - 5:30 AM. Check-out time is 12:30 PM. Are there restaurants at or near Comfort Hotel Astana? Yes, Edezza offers international cuisine. Nearby restaurants include Hardees (4-min walk), Assorti (10-min walk), and The Shoreditch (11-min walk). Is airport shuttle service offered by Comfort Hotel Astana? Yes, an airport shuttle is available. The charge is KZT 6000 per vehicle one-way. What is there to do at Comfort Hotel Astana and nearby? Comfort Hotel Astana has a spa and a Turkish bath, as well as a garden.
Recent reviews
Superb 9,0 From 21 reviews
Exceptional
Comfort Hotel is a low-rise away from Astana city center about 2 blocks from a main thoroughfare and walking distance from banks, restaurants, fast food, a park and convenience shops. The #70 bus stop is 2 blocks away and it goes back to city center. The staff is young, attractive and helpful. English is a little spotty but that did not affect the service at all. A pleasant international clientele. Good WiFi and free internet. Comfort Hotel is spotlessly clean. It appears to have had recent renovations. The decor is Euro contemporary and everything works. The beds are comfortable. If you want the linens changed or extra towels just ask. Only complaint is that the air conditioning could not be set as cool as I like it (hot flashes) but most people probably wouldn't mind. The exercise room was well equipped. The rooms are a bit small for a double twin but fine for a single king. There are English language channels available on the TV. The breakfast is ample with a nicely presented spread of hot dishes and beautifully arranged sliced fruits and veggie canapes. Eggs always availabe, sausage and cheeses. Extensive selection of breads, hot/ cold cereal, tea and a serve yourself coffee/espresso-maker. Comfort Hotel is a very good place from which to explore Astana without having to stay in the business center. In a city with kind of a theme park vibe (Epcot Center?), it feels normal. We would be happy to stay there again.
Mimi, us4 night trip
Good
Was very central in Astana. Very large breakfast buffet. Staff was nice. For the price it was good. My only complaints are that I requested early check in on my reservation and upon arrival they tried to charge me a whole night to check in early. But their whole night price was double what i paid per night on here. Also, the way the bathroom walls were designed there was quite a bit of mold on the wall facing the bed. I dealt with it but it was noticeable. Also they have smart tvs which would be great but the wifi isnt strong enough to use. Was good enough to scroll through Facebook but couldnt support streaming Netflix.
us6 night trip
Exceptional
Great hotel in Astana
YUSUF ANIL, tr3 night trip
Very good
コストパフォーマンス 普通！ 部屋 ◎清潔（排水が悪い） 立地 ◎バス停及びショッピングモール近く（500m圏内）で便利 スタッフ ◎普通（英語対応可能）
TRIP, jp3 night family trip
Exceptional
Отель немного обновили. Хороший завтрак. Шумел фанкойл.
ASKAR, ru1 night business trip
Very good
Zentrale Hotellage mit sehr freundlichem Personal. Leckeres Frühstück
de5 night trip
Exceptional
Хороший отель, хорошие завтраки, единственное, что не совсем совпало с информацией на сайте это удаленность от Экспо центра, отель находится значительно дальше.
Andrey, ru3 night business trip
Very good
Kleines aber feines Hotel umgeben von Hochhäusern. Darunter auch die deutsche Botschaft. Vom Spa-Bereich hatten wir mehr erwartet aber das war für uns nur nebensächlich. Das Bad, welches durch Milchglas abgetrennt im Zimmer war, hätte etwas privater sein dürfen. Gutes Frühstücksbüffet und freundliches Personal.
de3 night trip
Exceptional
Lida, cn2 night business trip
Exceptional
EFSTATHIOS, gr4 night business trip
