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1 room, 2 adults

Comfort Hotel Astana

4-star4 stars
Kosmonavtov 60, Nur-Sultan, 010000, Kazakhstan

4-star hotel in Nur-Sultan with spa and restaurant
  • Free WiFi and free parking
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Restrictions related to your trip

Kazakhstan may have travel restrictions in place, including self-quarantine, due to COVID-19. Find out more

  • The staff were superb also the service ... Every effort was made to help in any way…Nov 24, 2019
  • Location truly 4 star the Lobby is Great the staff are friendly and helpfulAug 26, 2019

Comfort Hotel Astana

from ZAR 869
  • Standard Twin Room, 1 Bedroom
  • Standard Double Room, 1 Bedroom
  • Standard Single Room, 1 Bedroom

What’s around Comfort Hotel Astana

Landmarks

  • Kazakhstan Ministry of Foreign Affairs - 25 min walk
  • Bayterek Tower - 30 min walk
  • Korme Exhibition Complex - 30 min walk
  • Khan Shatyr - 30 min walk
  • Kazhimukan Munaitpasov Stadium - 34 min walk
  • Singing Fountain - 34 min walk
  • House of Ministries - 34 min walk
  • Keruen - 36 min walk

Getting around

  • Nur-Sultan (NQZ-Nazarbayev Intl.) - 29 min drive
  • Astana Railway Station - 19 min drive
  • Airport shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 105 rooms

Arriving/leaving

  • Check-in time 1 PM-5:30 AM
  • Check-out time is 12:30 PM

Restrictions related to your trip

  • Kazakhstan may have travel restrictions in place, including self-quarantine, due to COVID-19.
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

  • If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one*

Travelling with others

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Transfers

  • Airport shuttle (available 24 hours)*

Parking

  • Free onsite self parking

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • 24-hour room service
  • Coffee/tea in a common area
Things to do
  • Fitness facilities
  • Full-service spa
Working away
  • Business center
  • Conference space
  • Conference center
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
Facilities
  • Garden
Accessibility
  • In-room accessibility
  • Wheelchair accessible
  • Raised toilet seat
  • Low-height counters/sink
  • Grab bar - near toilet
Languages Spoken
  • Chinese
  • English
  • German
  • Polish
  • Russian
  • Turkish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Minibar
  • Bathrobes
  • Slippers
Sleep well
  • Blackout drapes/curtains
  • Soundproofed rooms
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • LCD TV
  • Satellite TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Free local calls
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Sultan Spa. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Dining

Edezza - This restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner.

Comfort Hotel Astana’s small print

Also known as

  • Comfort Hotel Astana Nur-Sultan
  • Nur-Sultan Comfort Hotel Astana Hotel
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  • Comfort Astana Nur-Sultan
  • Hotel Comfort Hotel Astana Nur-Sultan
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  • Comfort Astana
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  • Comfort Astana Nur Sultan
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  • Comfort Hotel Astana Hotel Nur-Sultan

Policies

If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests under 18 years old are not allowed in the spa.

This property does not have elevators.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Personal protective equipment, including masks, will be available to guests.

Staff at the property wear personal protective equipment and guests are provided with hand sanitizer.

Individually-wrapped food options are available for breakfast.

This property accepts credit cards and cash.

Optional extras

Rollaway beds are available for KZT 8000.0 per day

Buffet breakfast is offered for an extra charge of KZT 3900 for adults and KZT 3900 for children (approximately)

Airport shuttle service is offered for an extra charge of KZT 6000 per vehicle (one-way)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Comfort Hotel Astana

  • Does Comfort Hotel Astana offer free cancellation for a full refund?
    Yes, Comfort Hotel Astana does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Comfort Hotel Astana?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer and requires staff to wear personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Comfort Hotel Astana?
    Yes, there's free self parking.
  • Are pets allowed at Comfort Hotel Astana?
    Sorry, pets and service animals aren't allowed.
  • What are the check-in and check-out times at Comfort Hotel Astana?
    You can check in from 1 PM - 5:30 AM. Check-out time is 12:30 PM.
  • Are there restaurants at or near Comfort Hotel Astana?
    Yes, Edezza offers international cuisine. Nearby restaurants include Hardees (4-min walk), Assorti (10-min walk), and The Shoreditch (11-min walk).
  • Is airport shuttle service offered by Comfort Hotel Astana?
    Yes, an airport shuttle is available. The charge is KZT 6000 per vehicle one-way.
  • What is there to do at Comfort Hotel Astana and nearby?
    Comfort Hotel Astana has a spa and a Turkish bath, as well as a garden.

Recent reviews

Superb 9,0 From 21 reviews

Exceptional 10,0
Comfort Hotel is a low-rise away from Astana city center about 2 blocks from a main thoroughfare and walking distance from banks, restaurants, fast food, a park and convenience shops. The #70 bus stop is 2 blocks away and it goes back to city center. The staff is young, attractive and helpful. English is a little spotty but that did not affect the service at all. A pleasant international clientele. Good WiFi and free internet. Comfort Hotel is spotlessly clean. It appears to have had recent renovations. The decor is Euro contemporary and everything works. The beds are comfortable. If you want the linens changed or extra towels just ask. Only complaint is that the air conditioning could not be set as cool as I like it (hot flashes) but most people probably wouldn't mind. The exercise room was well equipped. The rooms are a bit small for a double twin but fine for a single king. There are English language channels available on the TV. The breakfast is ample with a nicely presented spread of hot dishes and beautifully arranged sliced fruits and veggie canapes. Eggs always availabe, sausage and cheeses. Extensive selection of breads, hot/ cold cereal, tea and a serve yourself coffee/espresso-maker. Comfort Hotel is a very good place from which to explore Astana without having to stay in the business center. In a city with kind of a theme park vibe (Epcot Center?), it feels normal. We would be happy to stay there again.
Mimi, us4 night trip
Good 6,0
Was very central in Astana. Very large breakfast buffet. Staff was nice. For the price it was good. My only complaints are that I requested early check in on my reservation and upon arrival they tried to charge me a whole night to check in early. But their whole night price was double what i paid per night on here. Also, the way the bathroom walls were designed there was quite a bit of mold on the wall facing the bed. I dealt with it but it was noticeable. Also they have smart tvs which would be great but the wifi isnt strong enough to use. Was good enough to scroll through Facebook but couldnt support streaming Netflix.
us6 night trip
Exceptional 10,0
Great hotel in Astana
YUSUF ANIL, tr3 night trip
Very good 8,0
コストパフォーマンス 普通! 部屋 ◎清潔(排水が悪い) 立地 ◎バス停及びショッピングモール近く(500m圏内)で便利 スタッフ ◎普通(英語対応可能)
TRIP, jp3 night family trip
Exceptional 10,0
Отель немного обновили. Хороший завтрак. Шумел фанкойл.
ASKAR, ru1 night business trip
Very good 8,0
Zentrale Hotellage mit sehr freundlichem Personal. Leckeres Frühstück
de5 night trip
Exceptional 10,0
Хороший отель, хорошие завтраки, единственное, что не совсем совпало с информацией на сайте это удаленность от Экспо центра, отель находится значительно дальше.
Andrey, ru3 night business trip
Very good 8,0
Kleines aber feines Hotel umgeben von Hochhäusern. Darunter auch die deutsche Botschaft. Vom Spa-Bereich hatten wir mehr erwartet aber das war für uns nur nebensächlich. Das Bad, welches durch Milchglas abgetrennt im Zimmer war, hätte etwas privater sein dürfen. Gutes Frühstücksbüffet und freundliches Personal.
de3 night trip
Exceptional 10,0
Lida, cn2 night business trip
Exceptional 10,0
EFSTATHIOS, gr4 night business trip

Comfort Hotel Astana