Hotel Na'Lum

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Superior Triple Room | Balcony
Family Room (3 Double Beds) | Iron/ironing board, free WiFi, bed sheets
Double Room | Iron/ironing board, free WiFi, bed sheets

Overview of Hotel Na'Lum

Hotel Na'Lum

2.5-star property
Within easy reach of Santo Domingo Handicraft Market

9,4/10 Exceptional

39 verified guest reviews

Property highlights

  • Free parking
  • Free WiFi
  • Airport transfer
  • Non-smoking
  • 24/7 front desk
  • Laundry facilities
Carretera Panamericana Km 181, Colonia Salsipuedes 10 A, San Cristobal de las Casas, CHIS, 29296
Main amenities
  • Daily housekeeping
  • Breakfast available
  • Room service
  • Room service
  • Coffee shop/cafe
  • Airport shuttle
  • Area shuttle
  • Terrace
  • 24-hour front desk
  • Self-serve laundry
  • Concierge services
  • Luggage storage
For families
  • Children stay free
  • Private bathroom
  • Television
  • Terrace
  • Daily housekeeping
  • Laundry facilities

Choose dates to view prices

About this area

Getting around

  • Angel Albino Corzo Intl Airport (TGZ) - 72 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)


  • El Mesón del Taco - 4 min drive
  • La Minerva - Pizzas a la leña - 4 min drive
  • Cacao Nativa - 4 min drive
  • La Tertulia de San cris - 4 min drive
  • Madre Tierra - 4 min drive

About this property

Hotel Na'Lum

Property highlights
At Hotel Na'Lum, you can look forward to a roundtrip airport shuttle, a terrace, and a coffee shop/cafe. Stay connected with free in-room WiFi, and guests can find other amenities such as laundry facilities.
Other perks at this hotel include:
  • Free self parking
  • Continental breakfast (surcharge), an area shuttle, and an area shuttle
  • Concierge services, a 24-hour front desk, and tour/ticket assistance
Room features
All guestrooms at Hotel Na'Lum have amenities such as free WiFi.
Other amenities include:
  • Bathrooms with showers and free toiletries
  • Flat-screen TVs with cable channels
  • Daily housekeeping and phones


English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks available
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 12 rooms


  • Check-in time from 2:00 PM - anytime
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • One child (2 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)


  • No pets or service animals allowed


  • Free WiFi in public areas
  • Free WiFi in rooms


  • Free onsite self parking
  • Onsite carport


  • Airport shuttle from 7:00 AM to 7:00 PM*


  • Area shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Continental breakfast (surcharge) each morning 8:30 AM–10:30 AM
  • Coffee shop
  • Room service (limited hours)

Traveling with children

  • Children stay free


  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Laundry facilities
  • Luggage storage


  • Terrace


  • In-room accessibility
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant


  • English
  • Spanish

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Iron/ironing board (on request)

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi
  • Phone


  • Daily housekeeping

Fees & policies

Optional extras

  • Continental breakfast is offered for an extra charge of MXN 90 for adults and MXN 60 for children (approximately)
  • Airport shuttle service is offered for an extra charge of MXN 1200 per vehicle (one-way, maximum occupancy 4)
  • Area shuttle service is offered for an extra charge

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.


This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession

Only registered guests are allowed in the guestrooms.

This property does not have elevators.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards and cash.

Also known as

Hotel Na'Lum San Cristobal de las Casas
Na'Lum San Cristobal de las Casas
Na'Lum Cristobal las Casas
Hotel Na'Lum Hotel
Hotel Na'Lum San Cristobal de las Casas
Hotel Na'Lum Hotel San Cristobal de las Casas

Frequently asked questions

Does Hotel Na'Lum offer free cancellation for a full refund?
Yes, Hotel Na'Lum does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Hotel Na'Lum?
As of 05 October 2022, prices found for a 1-night stay for 2 adults at Hotel Na'Lum on 07 October 2022 start from R445, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Hotel Na'Lum?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Hotel Na'Lum?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Hotel Na'Lum?
Yes, there's free self parking.
Is airport shuttle service offered by Hotel Na'Lum?
Yes, an airport shuttle is available from 7:00 AM to 7:00 PM on request. The charge is MXN 1200 per vehicle one-way.
What are the check-in and check-out times at Hotel Na'Lum?
You can check in from 2:00 PM - anytime. Check-out time is noon.
What is there to do at Hotel Na'Lum and nearby?
Recommended spots to visit include Santo Domingo Handicraft Market (2.2 mi) and Arches of Carmen (2.2 mi), along with San Cristobal de las Casas Cathedral (2.4 mi) and Mesoamerican Museum of Jade (2.5 mi).
Are there restaurants at or near Hotel Na'Lum?
Yes. Nearby restaurants include El Caldero (2 mi), Mercado de Carne (2.1 mi), and 500 Noches (2.1 mi).

Overall score and ratings






Staff & service




Property conditions & facilities



8/10 Very good

Good value
We were comfortable there, and the staff were friendly. Breakfast was good. We had a car so it was no problem to get to the center of town in 10 minutes. The first room was a little claustrophobic like a cave. The sevond stay the room was a little larger and the bathroom was better. Overall it was a good stay and a good value
Ronald J., 1-night trip
Verified guest review

8/10 Very good

Es un hotel decente muy limpio , buen precio excelente el servicio del staf muy serviciales , el desayuno muy bien buen sabor ... el unico inconveniente es que me toco la habitación del abajo y es demasiado humeda.
Laura, 6-night romance trip
Verified Expedia guest review

10/10 Exceptional

Very quite nice and clean , people very polite.
manuela, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

2-night trip
Verified Expedia guest review

10/10 Exceptional

Our stay at Hotel Na’Lum was excellent! The hotel is very clean, well maintained and the staff was very attentive to our needs. The bedding was also very comfortable and plenty of hot water for our group of 5. The hotel is decorated nicely and is cozy.
Brenda, 3-night family trip
Verified Expedia guest review

6/10 Good

The hotel is far away from downtown. There is no restaurant in the hotel, making it very inconvenient to eat, especially in the evening.
1-night trip
Verified Orbitz guest review

10/10 Exceptional

La decoración el patio interior hermoso lleno de vegetación y muy acogedor
teresa, 1-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Lizzet Angelina, 2-night trip
Verified guest review

10/10 Exceptional

JOSE NOE, 2-night family trip
Verified guest review

10/10 Exceptional

En general bien
Miguel, 1-night family trip
Verified guest review