Guests
All properties in Tulum, Tulum, Quintana Roo, Mexico

Hotel Dos Ceibas Eco Retreat Tulum

Beachfront hotel in Tulum with restaurant and bar/lounge

  • Free WiFi
From
ZAR 2,184

Image gallery

  • Beach
  • Beach
  • Beach
  • Beach
  • Beach
Beach. Image 1 of 72.
1 / 72Beach
Carretera Tulum-Boca Paila Km 10, Tulum, 77780, QROO, Mexico
8,4.Very good.
  • Um furacão havia passado horas antes de chegarmos e mesmo com o sistema fora de…

    Aug 19, 2021

  • This was a lovely hotel on the beach, but there were a couple things visitors should be…

    Jul 24, 2021

See all 83 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • 24 hours Gap period enforced between guest stays -
  • Contactless check-in is available
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Safe
Walkable
Dining options
Quiet
Convenient
  • Parking available
  • Free WiFi
  • Airport transfer
  • Non-smoking

Property highlights

Main amenities

  • 14 smoke-free guestrooms
  • Daily housekeeping
  • On the beach
  • Restaurant and bar/lounge
  • Beach club on site
  • Spa services

For families

  • Private bathroom
  • Separate dining area
  • Number of living rooms
  • Separate sitting area
  • Garden
  • Terrace

What’s around

  • On the beach
  • Tulum Beach - 1 min walk
  • Sian Ka'an Biosphere Reserve - 15 min walk
  • Playa Akun - 2.5 mi / 4 km
  • SFER IK - 3.1 mi / 4.9 km
  • Tulum National Park - 3.6 mi / 5.8 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Suite, 1 King Bed, Ocean View
  • Superior Room, 1 King Bed, Oceanfront
  • Garden View Room-1 King Bed
  • Standard Room

What’s around

Landmarks

  • On the beach
  • Tulum Beach - 1 min walk
  • Sian Ka'an Biosphere Reserve - 15 min walk
  • Playa Akun - 2.5 mi / 4 km
  • SFER IK - 3.1 mi / 4.9 km
  • Tulum National Park - 3.6 mi / 5.8 km
  • Las Palmas Public Beach - 4.4 mi / 7 km
  • Playa Paraiso - 4.9 mi / 7.9 km
  • Dos Aguas Park - 6.3 mi / 10.2 km
  • Tulum Mayan Ruins - 7.3 mi / 11.7 km
  • Playa Ruinas - 7.3 mi / 11.8 km

Getting around

  • Cancun Intl. Airport (CUN) - 114 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)
map
See on map
Carretera Tulum-Boca Paila Km 10, Tulum, 77780, QROO, Mexico

At a glance

Hotel size

  • This hotel has 14 rooms

Arriving/leaving

  • Check-in time 3 PM-10:30 PM
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 restrictions.

Special check-in instructions

The front desk is open daily from 8:00 AM - 11:00 PM. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. Guests booked in Half Board rate plans receive breakfast and dinner. Drinks are not included.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Transfers

  • Airport shuttle (available 24 hours)*

Parking

  • Onsite parking limited
  • Onsite parking includes off-street options

Other information

  • Smoke-free property
*See fees & policies for additional details or extra charges

In the hotel

Food and drink

  • Free continental breakfast
  • Restaurant
  • Bar/lounge
  • Room service

Things to do

  • Spa services on site
  • Scuba diving nearby

Working away

  • One meeting room

Services

  • Front desk (limited hours)
  • Concierge services
  • Tours/ticket assistance
  • Luggage storage

Facilities

  • Garden
  • Terrace

Languages Spoken

  • English
  • Italian
  • Spanish

In the room

Home comforts

  • Ceiling fan

Things to enjoy

  • Separate dining area
  • Number of living rooms
  • Separate sitting area

Freshen up

  • Private bathroom
  • Shower only

Stay connected

  • Free WiFi

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 130.00 per room (roundtrip)
  • Area shuttle service is offered for an extra charge

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Policies

This property does not have elevators.

Guests can rest easy knowing there's a fire extinguisher and a first aid kit on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

This property accepts Visa and Mastercard. Cash is not accepted. 

Also known as

  • Hotel Ecológico Posada Dos Ceibas Tulum
  • Dos Ceibas Eco Retreat Tulum
  • Hotel Dos Ceibas Eco Retreat
  • Hotel Dos Ceibas Eco Retreat Tulum Hotel
  • Hotel Dos Ceibas Eco Retreat Tulum Tulum
  • Hotel Dos Ceibas Eco Retreat Tulum Hotel Tulum
  • Ecológico Posada Dos Ceibas Tulum
  • Ecológico Posada Dos Ceibas
  • Hotel Dos Ceibas Eco Retreat Tulum
  • Dos Ceibas Eco Retreat Tulum
  • Dos Ceibas Eco Retreat
  • Hotel Ecológico Posada Dos Ceibas

*See fees & policies for additional details or extra charges

FAQs

  • Yes, Hotel Dos Ceibas Eco Retreat Tulum does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Parking spots may be limited.
  • Sorry, pets and service animals aren't allowed.
  • You can check in from 3 PM - 10:30 PM. Check-out time is noon. Contactless check-in and check-out are available.
  • Yes, there's an onsite restaurant. Nearby restaurants include Casa Banana (12-min walk), La Eufemia (14-min walk), and El Tabano (2.2 mi).
  • Yes, an airport shuttle is available. The charge is USD 130.00 per room roundtrip.
  • Have fun during the warmer months with activities nearby such as scuba diving. Enjoy amenities like spa services and a garden.
8,4.Very good.
  • 10,0.Exceptional

    Everything about this place was excellent, I did have little issues here and there but nothing that wasn’t quickly resolved or that would ruin my stay. The staff was GREAT!! The Bartender Ivan was just beyond AMAZING!!! Everyone was so helpful and kind. I’m already planning a trip to visit next year!! Dos Ceibas is a must visit.

    6 night trip with friends, Jun 10, 2021

    Verified CheapTickets guest review

  • 10,0.Exceptional

    Gorgeous place and the breakfast was wonderful. We saw a few bugs in our room, other than that it was excellent!

    3 night romance trip, May 28, 2021

    Verified Expedia guest review

  • 10,0.Exceptional

    Beautiful girls weekend setting

    We had a blast! The grounds were immaculately maintained, the staff was very friendly and the beach palapas were perfect. Breakfast was light, healthy and beautifully presented. Yes, it's warm in the evenings but the fans in the bedroom did the trick. We will definitely be back.

    Karen, 4 night trip with friends, May 16, 2021

    Verified Hotels.com guest review

  • 10,0.Exceptional

    The property had a breathtaking view. The staff was friendly, and very attentive. Restaurant was delicious, as were the drinks from the bar. My husband and I had a wonderful, very comfortable stay.

    1 night romance trip, May 12, 2021

    Verified Expedia guest review

  • 10,0.Exceptional

    The natural beauty and eco ness of it all

    2 night romance trip, Apr 29, 2021

    Verified Expedia guest review

  • 8,0.Very good

    This place is gorgeous!!! Feels like you are in the jungle, the beach is gorgeous, they have chairs and day beds for free of charge. Drinks at the bar were expensive but it is like that in whole Tulum. I didn’t know Eco meant no air conditioners and no hair dryers. They gave us a fan which worked for me. It gets cool at night so I didn’t even need it. I would deff stay here again. Breakfast was amazing. One of the best breakfasts I’ve ever had

    3 night trip with friends, Apr 29, 2021

    Verified Expedia guest review

  • 8,0.Very good

    You will not find a more beautiful place than this, but it's a logistical nightmare. Really a jungle environment, the bungalows are just lovely, so serene, hammock on the little patio - love the setting. They filter & re-purpose water, limit electricity, offer yoga in the morning - very feel-good place. However... the services were just okay . They charge an arm and a leg for a cocktail - like high-end U.S. bar prices - and the beach is occupied by non-guests as a "beach resort" which in that area is less than ideal. For guests that book an "'eco-resort" with yoga and a temazcal, etc., to have 20-somethings partying on your "private" beach and spend $60USD for four cocktails is.... well, not what we expected. So then we thought to go into town for authentic Mexican food. Prepare for the three mile stretch to the turn off to take *minimum* one hour. At one point we had been in a standstill so long my partner put the car in park... and then just turned it off. If you want to spend a fortune on their drinks and not eat Mexican food or go into town, this might be your place, but if you have an interest in going outside the resort, the location is maddening. Couldn't be prettier though :)

    2 night romance trip, Apr 23, 2021

    Verified Expedia guest review

  • 10,0.Exceptional

    The staff is wonderful, very helpful and kind

    4 night romance trip, Apr 16, 2021

    Verified Expedia guest review

  • 10,0.Exceptional

    The food was absolutely wonderful and the staff was very informative and friendly. I stayed in over 15 hotels throughout the Caribbean and never have I experienced such wonderful service and amenities. The staff treated us as if we were staying at the Ritz hotel. I love it there!

    3 night romance trip, Apr 11, 2021

    Verified Expedia guest review

  • 4,0.Fair

    Unfortunately this Hotel was the worst experience concerning room in Tulum. The room had a very bad smell in the evening, we asked for a twin bed they did not provide. After asking for it they promised us that they would change it but they did not. So we could not sleep.

    Kivanc, 2 night trip with friends, Mar 28, 2021

    Verified Hotels.com guest review

See all 83 reviews