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Hyatt Centric Gran Via Madrid

Luxury hotel with 2 bars/lounges, near Gran Via Street

From
ZAR 2,386

Image gallery

  • Terrace/Patio
  • Terrace/Patio
  • Suite, Terrace - City View
  • Room, 1 King Bed - Bathroom
  • Terrace/Patio
Terrace/Patio. Image 1 of 66.
1 / 66Terrace/Patio
Gran Via 31, Madrid, 28013, Madrid, Spain
9,2.Superb.
  • The hotel was great. The staff was fantastic. After being in a plane for 11 hours, it is…

    Feb 21, 2020

  • The hotel is in great location, stayed a number of times now, great business hotel

    Feb 11, 2020

See all 311 reviews

Official standards

This property advises that it adheres to Safe Tourism Certified (Spain) and GBAC STAR (Hyatt) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Shopping
Walkable
Dining options
Convenient
Safe
  • Parking available
  • Free WiFi
  • Pet-friendly
  • Gym
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 159 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant and 2 bars/lounges
  • Breakfast available
  • 24-hour fitness center
  • Business center

For families

  • Private bathroom
  • Television
  • Free toiletries
  • Garden
  • Terrace
  • Daily housekeeping

What’s around

  • In Madrid Centro
  • Gran Via Street - 1 min walk
  • Puerta del Sol - 5 min walk
  • Plaza Mayor - 9 min walk
  • Royal Palace of Madrid - 12 min walk
  • Thyssen-Bornemisza National Museum - 13 min walk

Enter dates for 2 guests

  • Room, 1 King Bed (Gran Via View)
  • Room, 2 Double Beds
  • Room, 1 King Bed, Terrace
  • Executive Suite
  • Junior Suite
  • Room, 1 King Bed
  • Room, 2 Twin Beds
  • Suite, Terrace

Location

Gran Via 31, Madrid, 28013, Madrid, Spain
  • In Madrid Centro
  • Gran Via Street - 1 min walk
  • Puerta del Sol - 5 min walk

What’s around

Landmarks

  • In Madrid Centro
  • Gran Via Street - 1 min walk
  • Puerta del Sol - 5 min walk
  • Plaza Mayor - 9 min walk
  • Royal Palace of Madrid - 12 min walk
  • Thyssen-Bornemisza National Museum - 13 min walk
  • El Retiro Park - 19 min walk
  • Prado Museum - 19 min walk
  • Madrid Rio - 21 min walk
  • Principe Pio - 21 min walk
  • Museo Nacional Centro de Arte Reina Sofia - 23 min walk

Getting around

  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 24 min drive
  • Madrid Recoletos Station - 17 min walk
  • Madrid Principe Pio Station - 21 min walk
  • Madrid (XOC-Atocha Train Station) - 27 min walk
  • Gran Via Station - 2 min walk
  • Callao Station - 2 min walk
  • Santo Domingo Station - 5 min walk

At a glance

Hotel size

  • This hotel has 159 rooms
  • This hotel is arranged over 10 floors

Arriving/leaving

  • Check-in time 3:00 PM-noon
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • Pets stay free
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Buffet breakfast daily (surcharge)
  • 2 bars/lounges
  • Restaurant
  • 24-hour room service

Things to do

  • 24-hour fitness facilities

Working away

  • Business center
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 2121
  • Conference space size (meters) - 197

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Elevator
  • Garden
  • Terrace

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge

Languages Spoken

  • English
  • French
  • Italian
  • Portuguese
  • Spanish

In the room

Home comforts

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Soundproofed rooms
  • Premium bedding

Freshen up

  • Private bathroom
  • Designer toiletries
  • Hair dryer

Be entertained

  • 55-inch TV
  • Satellite TV channels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Hielo y Carbon - This restaurant specializes in international cuisine.

Via Fantastica - Onsite rooftop bar.

Ondas Bar - Onsite lobby lounge.

Small print

Also known as

  • Hyatt Centric Gran Via Madrid Hotel
  • Hyatt Centric Gran Via Hotel
  • Hyatt Centric Gran Via
  • Hyatt Centric Gran Via Madrid Hotel
  • Hyatt Centric Gran Via Madrid Madrid
  • Hyatt Centric Gran Via Madrid Hotel Madrid

Optional extras

Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Buffet breakfast is offered for an extra charge of EUR 20 per person (approximately)

Policies

Cash transactions at this property cannot exceed EUR 2500, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-out is available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

This property affirms that it follows the cleaning and disinfection practices of Safe Tourism Certified (Spain) and GBAC STAR (Hyatt).

This property accepts credit cards. Cash is not accepted.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Hyatt Centric Gran Via Madrid does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • No, unfortunately, but there's discounted parking nearby.
  • Yes, pets are welcome. Service animals are exempt from fees. Food and water bowls are available.
  • You can check in from 3:00 PM - noon. Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless check-out is available.
  • Yes, Hielo y Carbon offers international cuisine. Nearby restaurants include Pizza Al Cuadrado (3-min walk), Tapa Tapa (3-min walk), and 100 Montaditos (3-min walk).
  • No, this hotel doesn't have a casino, but Casino Gran Via (3-min walk) and Casino de Madrid (7-min walk) are both nearby.
  • Hyatt Centric Gran Via Madrid has 2 bars and a 24-hour fitness center, as well as a garden.
9,2.Superb.
  • 8,0.Very good

    Staff was friendly and prompt - room was ready and we were able to check in early which was great after just arriving after a long flight. Shower was clogged and flooded, but maintenance addressed the problem quickly. The photos feature a rooftop terrace, and a bar with city views. When we tried to access the rooftop terrace, the doors were all locked. We wanted to get a drink at the bar with the city view, but it was closed for a private event. Overall it was a good experience, and a good location. I just wish that we could have experienced the rooftop terrace and bar with city views as shown on the website.

    Jackie, 3 night romance trip, Jan 16, 2020

    Verified Expedia guest review

  • 10,0.Exceptional

    Great

    Great

    2 night trip, Jan 12, 2020

    Verified Hotels.com guest review

  • 8,0.Very good

    Perfect Location in Madrid

    I appreciate the hotel for the early check in. Also the location is perfect. Moreover, the staff were friendly. Furthermore, the facilities in the room was nice such as TV, Internet, smart TV. However, there are some negative points which are the size of the room and there is no bidet in the toilet.

    AHMED, 3 night family trip, Jan 2, 2020

    Verified Hotels.com guest review

  • 8,0.Very good

    Very good , Very good , Very good , Very good Very good , Very good , Very good , Very good

    1 night trip, Jan 1, 2020

    Verified Expedia guest review

  • 10,0.Exceptional

    Awesome hotel!!!

    Very trendy and young vibe with very friendly service. Great location. Executive suite had a really cool setup and great view of downtown. We were very impressed by the ambiance and service of the hotel and we have traveled all over the world.

    rundeep, 2 night family trip, Dec 26, 2019

    Verified Hotels.com guest review

  • 8,0.Very good

    Good very centric

    SALVADOR, 4 night trip, Dec 24, 2019

    Verified Hotels.com guest review

  • 10,0.Exceptional

    wonderful!!

    Excellent location and the friendliest staff! Would stay again!

    Ciela, 5 night family trip, Dec 20, 2019

    Verified Hotels.com guest review

  • 8,0.Very good

    Nice hotel in an excellent location

    Excelent location! Rooms are too small Ask for high floor and they trialed to sell an upgrade Nice room of 25 mts

    Miguel, 2 night trip, Dec 9, 2019

    Verified Hotels.com guest review

  • 10,0.Exceptional

    Very very clean. Could not have been better.

    Franklin, 2 night family trip, Nov 24, 2019

    Verified Hotels.com guest review

  • 10,0.Exceptional

    Amazing stay!

    I had an amazing stay. The staff is very accommodating and friendly. The room is very clean and located in the heart of Madrid. Highly recommended!

    Gilda, 5 night trip, Nov 20, 2019

    Verified Hotels.com guest review

See all 311 reviews