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The Palace Hotel

Photo gallery for The Palace Hotel

Interior
Outdoor pool
Outdoor pool
Twin Room | Desk, free WiFi, bed sheets
Classic Suite, 1 Double Bed, Microwave, Pool View | Desk, free WiFi, bed sheets

Overview of The Palace Hotel

The Palace Hotel

3.0 star property
3-star hotel in Thabana Tsooana with outdoor pool and restaurant

5 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Free parking
  • Pool
  • Free WiFi
  • Non-smoking
  • Refrigerator
Map
Thabana Ts'ooana, Thabana Tsooana
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor pool
  • Room service
  • Terrace
  • Garden
  • Laundry service
  • Self-serve laundry
  • Conference space
  • Meeting room
  • Multilingual staff
  • Concierge services
For families
  • Children stay free
  • Refrigerator
  • Private bathroom
  • Television
  • Garden
  • Terrace

Room options

About this area

Getting around

  • Maseru (MSU-Moshoeshoe I Intl.) - 75 min drive

Restaurants

  • Mahlokoane Jazz Bar - 16 min drive

About this property

The Palace Hotel

The Palace Hotel is a great choice for a stay in Thabana Tsooana. You can splash around at the outdoor pool, grab a bite to eat at the restaurant, or unwind with a drink at the bar/lounge. Other features include a terrace and a garden.

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Safety measures

Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 50 rooms
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in time from 2 PM - 10 PM
  • Minimum check-in age - 18
  • Check-out time is 10 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • The front desk is open daily from 6 AM - 10 PM
  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
  • If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (2 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free English breakfast each morning 7 AM–9 AM
  • Restaurant
  • Bar/lounge
  • Barbecue grills
  • Room service (limited hours)

Traveling with children

  • Children stay free (see details)

What to do

  • Horse riding/rentals

Working away

  • Meeting room
  • Conference space

Services

  • Front desk (limited hours)
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff

Facilities

  • Garden
  • Picnic area
  • Terrace
  • Television in common areas
  • An outdoor pool

Accessibility

  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

Languages

  • English

Room amenities

Be entertained

  • 54-inch TV

Home comfort

  • Heating
  • Coffee/tea maker
  • Electric kettle

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer (on request)
  • Towels

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Refrigerator

More

  • Daily housekeeping

Special features

Dining

Onsite venue - This restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner.

Fees & policies

Optional extras

  • Late check-out can be arranged for an extra charge of LSL 150.00 (subject to availability)

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Policies

This property does not have elevators.

This property accepts credit cards.

Also known as

Palace Hotel Berea Hills
Palace Berea Hills
Palace Hotel Thabana Tsooana
Palace Thabana Tsooana
The Palace Hotel Hotel
The Palace Hotel Thabana Tsooana
The Palace Hotel Hotel Thabana Tsooana

Frequently asked questions

Does The Palace Hotel offer free cancellation for a full refund?
Yes, The Palace Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at The Palace Hotel?
As of 02 December 2022, prices found for a 1-night stay for 2 adults at The Palace Hotel on 03 December 2022 start from R863, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at The Palace Hotel?
This property confirms that disinfectant is used to clean the property and guests are provided with hand sanitizer. Please note that this information has been provided by our partners.
Is there a pool at The Palace Hotel?
Yes, there's an outdoor pool.
Are pets allowed at The Palace Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at The Palace Hotel?
Yes, there's free self parking.
What are the check-in and check-out times at The Palace Hotel?
You can check in from 2 PM - 10 PM. Check-out time is 10 AM. Late check-out is available for a charge of LSL 150.00 (subject to availability).
What is there to do at The Palace Hotel and nearby?
Have fun during the warmer months with activities such as horseback riding. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a picnic area and a garden.
Are there restaurants at or near The Palace Hotel?
Yes, there's an onsite restaurant that offers local and international cuisine. Nearby restaurants include Mahlokoane Jazz Bar (8.1 mi).

Overall score and ratings

3,2

3,6/10

Cleanliness

2,4/10

Staff & service

2,4/10

Property conditions & facilities

2/10 Poor

unhappy
Not good at all and i wont reccommend it to anyone i know...its dirty, hard to find on map.it needs serious revamping and someone who can put it on the map,nothing about it is wowwing...m so disappointed,breakfast bad huuu
Ruth, 2-night trip
Verified Hotels.com guest review

2/10 Poor

The place must just close down. Duty & dilapidated
Sya, 2-night family trip
Verified Hotels.com guest review

2/10 Poor

Renovation long overdue. The place is unhygenic
Sya, 2-night family trip
Verified Hotels.com guest review

4/10 Fair

No water,bad pressure,tv signal bad,plenty mosquitos
Verified Hotels.com guest review

6/10 Good

hotel need maintenance and upkeep of the garden
The hotel needs upgrading, the paint is peeling and the garden is neglected. The security does not look professional. There was no air conditioner in the room and it was hot. The mosquitos was a big problem. The staff were very friendly and courteous.
Verified Hotels.com guest review