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DoubleTree by Hilton New York Times Square West

4-star hotel in Midtown with 2 bars/lounges and restaurant

From
ZAR 2,213

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  • Hotel Bar
  • Hotel Bar
  • Premium Room, 2 Double Beds, Non Smoking, City View - Bathroom
  • Room, 1 King Bed, Accessible, City View (Hearing) - Bathroom
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1 / 38Hotel Bar
350 W 40th St, New York, 10018, NY, United States of America
7,0.Good.
  • It was an average stay. For the amount of money, eally really average.

    Dec 29, 2019

  • We recently booked family and friends at this property who can to NY to share our wedding…

    Sep 21, 2019

See all 3,635 reviews

Official standards

This property advises that it adheres to CleanStay (Hilton), Intertek Cristal (3rd party expert - Global), SafeStay (AHLA - USA), and Safe Travels (WTTC - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Contactless check-in is available
  • Protective clothing is available to guests
  • Masks are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Walkable
Convenient
Dining options
Shopping
Transport options
  • Parking available
  • Pet-friendly
  • Gym
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 612 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant and 2 bars/lounges
  • Rooftop terrace
  • Breakfast available
  • WiFi in the lobby

For families

  • Free cribs/infant beds
  • Private bathroom
  • Premium TV channels
  • Television
  • Free toiletries
  • Terrace

What’s around

  • In Midtown
  • American Lyric Theater - 3 min walk
  • Times Square - 5 min walk
  • Madame Tussauds Wax Museum - 6 min walk
  • St. James Theatre - 7 min walk
  • Bryant Park - 10 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Standard Room, 2 Double Beds, Non Smoking
  • Standard Room, 1 King Bed, Non Smoking
  • Room, 2 Double Beds, Non Smoking, City View
  • Room, 1 King Bed, Non Smoking, City View
  • Premium Room, 2 Double Beds, Non Smoking, City View
  • Premium Room, 1 King Bed, Non Smoking, City View
  • Room, 1 King Bed, Non Smoking, View (Freedom Tower View)
  • Room, 1 King Bed, Accessible, Non Smoking (Hearing Access)
  • Room, 1 King Bed, Accessible (Roll-in Shower)
  • Room, 1 King Bed, Accessible, City View (Hearing)

Location

350 W 40th St, New York, 10018, NY, United States of America
  • In Midtown
  • American Lyric Theater - 3 min walk
  • Times Square - 5 min walk

What’s around

Landmarks

  • In Midtown
  • American Lyric Theater - 3 min walk
  • Times Square - 5 min walk
  • Madame Tussauds Wax Museum - 6 min walk
  • St. James Theatre - 7 min walk
  • Bryant Park - 10 min walk
  • Minskoff Theater - 10 min walk
  • Broadway - 11 min walk
  • Madison Square Garden - 11 min walk
  • Jacob K. Javits Convention Center - 11 min walk
  • New York Public Library - 12 min walk

Getting around

  • LaGuardia Airport (LGA) - 33 min drive
  • John F. Kennedy International Airport (JFK) - 48 min drive
  • Liberty Intl. Airport (EWR) - 34 min drive
  • New York, NY (NYS-Skyports Seaplane Base) - 19 min drive
  • Teterboro, NJ (TEB) - 15 min drive
  • Linden, NJ (LDJ) - 25 min drive
  • Penn Station - 11 min walk
  • New York W 32nd St. Station - 15 min walk
  • Grand Central - 42 St. Station - 19 min walk
  • Times Sq. - 42 St. Station - 7 min walk
  • 42 St. - Bryant Pk. Station - 9 min walk
  • 34 St. - Penn Station - 9 min walk

At a glance

Hotel size

  • This hotel has 612 rooms
  • This hotel is arranged over 34 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 restrictions.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Pets

  • Pets allowed (dogs and cats only)*
  • Restrictions apply*
  • 1 per room (up to 25 lbs)

Internet

  • WiFi and wired Internet access in public areas*
  • WiFi and wired Internet access in rooms*

Parking

  • Onsite valet parking (USD 75 per day)
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property
*See fees & policies for additional details or extra charges

In the hotel

Food and drink

  • Cooked-to-order breakfast daily (surcharge)
  • 2 bars/lounges
  • Restaurant
  • Coffee shop/café
  • Snack bar/deli
  • Room service

Things to do

  • Fitness facilities

Working away

  • 24-hour business center
  • Number of meeting rooms - 3
  • Conference space
  • Conference space size (feet) - 900
  • Conference space size (meters) - 84
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Year Built - 2017
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Terrace

Accessibility

  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Braille signage
  • Grab bar - near toilet

Languages Spoken

  • Chinese
  • English
  • French
  • Italian
  • Japanese
  • Korean
  • Russian
  • Spanish

In the room

Home comforts

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer

Be entertained

  • 40-inch LCD TV
  • Premium TV channels

Stay connected

  • Desk
  • WiFi (surcharge)
  • Phone

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Dining

Tranzit - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

High Bar - Onsite rooftop bar. Happy hour is offered. Open daily.

Fees & policies

Optional extras

  • WiFi is available in guestrooms for USD 9.95 per day (rates may vary)
  • WiFi is available in public areas for USD 9.95 per day (rates may vary)
  • Wired Internet access is available in guestrooms for USD 14.95 per night (rates may vary)
  • Wired Internet access is available in public areas for USD 9.95 per day (rates may vary)
  • Breakfast costs between USD 22.00 and USD 30.00 per person (approximately)
  • Early check-in can be arranged for an extra charge (subject to availability, amount varies)

PetsPay at property

  • Pets are allowed for an extra charge of USD 50 per accommodation, per stay
  • Service animals exempt from fees
  • Contact the property at the number on the booking confirmation for details on pet restrictions

ParkingPay at property

  • Valet parking costs USD 75 per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast.

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

This property affirms that it adheres to the cleaning and disinfection practices of:

  • SafeStay (AHLA - USA)
  • Safe Travels (WTTC - Global)
  • Intertek Cristal (3rd party expert - Global)

Policies

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards and cash.

Also known as

  • DoubleTree Hilton New York Times Square West Hotel
  • DoubleTree Hilton Times Square West Hotel
  • DoubleTree Hilton New York Times Square West
  • DoubleTree Hilton Times Square West
  • DoubleTree by Hilton New York Times Square West 
  • DoubleTree Hilton Times Squar
  • DoubleTree by Hilton New York Times Square West Hotel
  • DoubleTree by Hilton New York Times Square West New York
  • DoubleTree by Hilton New York Times Square West Hotel New York

*See fees & policies for additional details or extra charges

FAQs

  • Yes, DoubleTree by Hilton New York Times Square West does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Valet parking costs USD 75 per day.
  • Yes, cats and dogs are welcome, with a limit of 1 per room and maximum weight of 25 lbs per pet. There's a charge of USD 50 per accommodation, per stay. Service animals are exempt from fees.
  • You can check in from 3 PM - midnight. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is noon. Contactless check-in and check-out are available.
  • Yes, Tranzit offers American cuisine. Nearby restaurants include Oovina (3-min walk), Tavola (3-min walk), and Schnippers Quality Kitchen (3-min walk).
  • No, this hotel doesn't have a casino, but Resorts World Casino (21-min drive) is nearby.
  • DoubleTree by Hilton New York Times Square West has 2 bars and a fitness center.
7,0.Good.
  • 10,0.Exceptional

    We thoroughly enjoyed our stay. Double Tree Hilton Times Sq West suited our requirements too the T! It is located centrally and an absolute plus that it is virtually next to the metro (West 42nd Port Auth bus terminal / West 40th entrance). Room was clean and service was great. The in-room catering menu was exciting and the food simply delicious and of ample portions. Good & fast WiFi and the complimentary hotel business centre very convenient. We will definitely recommend DTH TSW Hotel & return when we visit NY again.

    4 night romance trip, Aug 2, 2019

    Verified Hotels.com guest review

  • 4,0.Fair

    It’s well located - but that’s it

    The hotel is within a few minutes walking distance from Times Square in between 8th and 9th Avenues (Restaurant Row area). 40th Street itself is very grungy and there are lots of homeless people. The hotel is directly behind the Port Authority. The room and bathroom are small - but it’s fine if you’re hardly going to be in the room. They have an elevator “issue”- there’s often a queue to get up and down. We did have an issue with housekeeping after having left the room from 9-3:40pm and we came back to an unmade up room! But it seems to be a staffing issue and procedures issue. We booked two rooms on the site and we were not accommodated on the same floor! So much for requesting it and being a silver member!

    Vanessa, 2 night family trip, Jul 6, 2019

    Verified Hotels.com guest review

  • 6,0.Good

    NYC

    The room was ok, it lacked the amenities that I am accustomed to, like a microwave and refrigerator for convenience. There was only one trash can in the room, not in the bathroom where you generate a lot of trash. I did not know that you had to schedule housecleaning. That was not good, there was not enough towels for a refresh. It is not good with no concierge on site. The bell captain were not helpful with transportation assistance. Will probably not stay here again.

    Patricia, 1 night trip, Sep 15, 2021

    Verified Hotels.com guest review

  • 6,0.Good

    parking issue

    i got an email before i showed up to the hotel that there was only velvet parking and it would be $75 when i showed up they told me there was no velvet parking and i needed to park my car 2 bkocks away and then walk back with all my stuff. when i finished parking and came back the guy at the front desk made me wait 20 min as he left the front desk so i couldnt check in. otherwise the hotel room was nice but small.

    yaakov, 1 night trip, Aug 28, 2021

    Verified Hotels.com guest review

  • 2,0.Poor

    Terrible customer service

    I arrived at hotel 2pm and she was not able to find my reservation, I have to wait so long time. And she treat me so bad. Also they didnt provide me warm cookie. I won't go to this hotel again.

    Hara, 2 night trip, Aug 27, 2021

    Verified Hotels.com guest review

  • 8,0.Very good

    Great location at a great price if planned early

    Overall a good stay for the price and location. The rooms are a bit small and the service was upon request only. Elevator traffic was a bit of a mess at times and my card kept going out which is your only way up to your floor and into your rooms so that was a struggle especially in a crowded elevator and during peak use.

    Jacob, 4 night family trip, Aug 27, 2021

    Verified Hotels.com guest review

  • 4,0.Fair

    Not the Double Tree I stayed before

    This is not the Times Square DT hotel I used to stay. They moved to an area around bus station and environment is not very nice. Quality decreased.

    7 night trip, Aug 20, 2021

    Verified Hotels.com guest review

  • 10,0.Exceptional

    Me agrado la estancia aquí

    Excelente el hotel muy cómodo y a unos pasos de Time Square bastante bueno. Me gusto. La habitación pequeña pero a gusto para dos personas.

    Heriberto, 1 night trip, Aug 20, 2021

    Verified Hotels.com guest review

  • 4,0.Fair

    Never will stay there again!

    Room was not totally clean. Bathroom shower setup was dismal at best. Requested housekeeping at checking in, did not receive and was told at checkout it wasn’t requested by me!!!

    CONRAD, 2 night trip, Aug 20, 2021

    Verified Hotels.com guest review

  • 8,0.Very good

    It was good but ask 2 times for extra pillows and never got them ! Overall was good !

    Marlizie, 2 night trip, Aug 19, 2021

    Verified Hotels.com guest review

See all 3,635 reviews