Hotel Santuario Machu Picchu

3.0 star property
3-star hotel with restaurant, near Aguas Calientes Hot Springs

Choose dates to view prices

Hotel Santuario Machu Picchu

Photo gallery for Hotel Santuario Machu Picchu

Interior entrance
Exterior
In-room safe, free WiFi, bed sheets
Restaurant
Reception

Overview of Hotel Santuario Machu Picchu

8,4 out of 10 Very good
8,4/10 Very good

Property highlights

  • Free WiFi
  • Restaurant
  • Laundry facilities
  • 24/7 front desk
  • Non-smoking
Map
Av Hermanos Ayar No. 105, Machu Picchu, 8681
Main amenities
  • Daily housekeeping
  • Restaurant
  • Room service
  • 24-hour front desk
  • Front-desk safe
  • Laundry service
  • Free newspapers in the lobby
  • Luggage storage
  • Tour/ticket assistance
Feel at home
  • Private bathroom
  • Television
  • Daily housekeeping
  • Elevator
  • Dry cleaning/laundry service
  • Hair dryer

Room options

Habitacion Twin

  • 25 sq m
  • Sleeps 2
  • 2 Twin Beds

Double Room

  • 25 sq m
  • Sleeps 2
  • 1 Double Bed

Triple Room

  • 28 sq m
  • Sleeps 3
  • 3 Twin Beds

About this area

Getting around

  • Alejandro Velasco Astete Intl. Airport (CUZ) - 47.4 miles/76.3 km
  • Machu Picchu Station - 6 min walk

Restaurants

  • Sumaq Restaurant - 1 min walk
  • Full House Peruvian Cuisine - 4 min walk
  • Cala - 5 min walk
  • Apu Inti Hotel Boutique - 5 min walk
  • Indio Feliz - 5 min walk

About this property

Hotel Santuario Machu Picchu

Hotel Santuario Machu Picchu offers a great location, putting you within a 15-minute walk of Aguas Calientes Hot Springs.

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of Sanitary Protocol for Categorised Hotels (Peru)

Social distancing

Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks are required at the property
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 38 rooms

Arriving/Leaving

  • Check-in time from 10 AM - midnight
  • Minimum check-in age: 18
  • Check-out time is 9 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • No onsite parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • Room service

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • Safe-deposit box at front desk

Accessibility

  • Elevator

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Sleep well

  • Bed sheets provided

What to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Shower only
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A national sales tax between 10% to 18% will be charged upon check-out to residents of Peru regardless of length of stay, and non-residents staying in the country for 60 consecutive days or more. Travelers who present a valid passport and Andean Migration Card (Tarjeta Andina de Migración) at check-in are exempt from this tax. Furthermore, the tax may apply per room when the room is shared by a taxable and a nontaxable guest.

Children & extra beds

  • Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorized responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarized supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; masks are required in public areas.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Sanitary Protocol for Categorised Hotels (Peru).

Policies

This property accepts credit cards. Cash is not accepted.
According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law. Payments cannot be split between currencies.

Also known as

Hotel Santuario
Santuario Machu Picchu
Santuario Machu Picchu
Hotel Santuario Machu Picchu Hotel
Hotel Santuario Machu Picchu Machu Picchu
Hotel Santuario Machu Picchu Hotel Machu Picchu

Frequently asked questions

Does Hotel Santuario Machu Picchu offer free cancellation for a full refund?
Yes, Hotel Santuario Machu Picchu does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Hotel Santuario Machu Picchu?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Hotel Santuario Machu Picchu?
Sorry, pets aren't allowed.
Is parking offered on site at Hotel Santuario Machu Picchu?
Sorry, there's no onsite parking at Hotel Santuario Machu Picchu.
What are the check-in and check-out times at Hotel Santuario Machu Picchu?
You can check in from 10 AM - midnight. Check-out time is 9 AM.
Are there restaurants at or near Hotel Santuario Machu Picchu?
Yes, there's an onsite restaurant.
Does Hotel Santuario Machu Picchu have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Hotel Santuario Machu Picchu like?
Hotel Santuario Machu Picchu is a short 6-minute walk from Machu Picchu Station and 13 minutes' walk from Aguas Calientes Hot Springs.

Reviews

8,4

Very good

8,8/10

Cleanliness

8,6/10

Staff & service

9,4/10

Amenities

8,0/10

Property conditions & facilities

9,6/10

Eco-friendliness

Reviews

10/10 Exceptional

Good
Verified Expedia guest review

10/10 Exceptional

I liked that the breakfast buffet had alot of different food options such as eggs, sausage, sliced ham, pineapple, papaya, watermelon, avocado, brocolli, croissant, seasame bread, ect. I also liked that the view from my room was amazing. I could see the river and the mountain from my room. The hotel staff was very friendly and polite. They got us in contact with our tour guide for Machu Picchu (Eddy) who did a great job. There is an elevator at this hotel. The hot water in the shower worked fine. The sheets on the bed kept me warm during the chilly night. The wifi worked excellent. Something I didn't like about the hotel is that there isn't a fridge or microwave in the room.
Michael, 2-night trip with friends
Verified Expedia guest review

2/10 Poor

Owner is a thief!!!
Don't go here!!! The owner is a thief. I booked a room here and when I showed up, the owner answered the door and told me he was closed. I showed up well within their posted check-in time. Then he has the audacity to say that I don't "qualify" for a refund!!! It's a good thing I was able to find a hostel nearby or I would have spent this night out on the street!
Patrick, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Erika, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Very accommodating staff. Good breakfast. ELEVATOR! Hot shower. One of the staff took my luggage three blocks to the train station for me. I would stay there again.
Elizabeth, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

3-night trip
Verified Expedia guest review

10/10 Exceptional

2-night trip
Verified Expedia guest review

4/10 Fair

I had to book another day due to rail strike and booked wrong week by accident. I stayed the week before but they wouldn't refund the incorrect booking.
John, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

I loved the sound of the stream off our balcony with its view.
Michael, 2-night romance trip
Verified Expedia guest review