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The Ngurdoto Mountain Lodge

Photo gallery for The Ngurdoto Mountain Lodge

Aerial view
Outdoor pool
Outdoor pool
Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk

Overview of The Ngurdoto Mountain Lodge

The Ngurdoto Mountain Lodge

3.5 star property
3.5-star hotel in Arusha with 3 restaurants and golf course

5 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Airport transfer
  • Free parking
  • Free WiFi
  • Restaurant
  • Air conditioning
Map
Arusha National Park, Usa River, Arusha
Main amenities
  • Daily housekeeping
  • Golf course
  • 3 restaurants and bar/lounge
  • Outdoor pool
  • Outdoor tennis court
  • Fitness center
  • Sauna
  • Steam room
  • Children's pool
  • Pool bar
  • Room service
  • Coffee shop/cafe
For families
  • Children's pool
  • Playground on site
  • Private bathroom
  • Separate bathtub and shower
  • Separate sitting area
  • Premium TV channels

Room options

About this area

Getting around

  • Kilimanjaro (JRO-Kilimanjaro Intl.) - 31 min drive
  • Arusha (ARK) - 36 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

Restaurants

  • Tanz-Hands - 9 min drive
  • Mahali Bar - 11 min drive
  • Dinah Bar - 7 min drive
  • Njeree's Bistro - 10 min drive
  • Ngurdoto Mountain Lodge Coffee Place - 1 min walk
Map

About this property

The Ngurdoto Mountain Lodge

A great choice for a stay in Arusha, The Ngurdoto Mountain Lodge features a golf course and offers an airport shuttle (available 24 hours) for USD 50 per vehicle. Guests can indulge in massages or mani/pedis, and Kilimanjaro, one of 3 restaurants, serves international cuisine. An outdoor pool, a poolside bar, and a fitness center are other highlights.

Languages

English, French, German, Hebrew, Hindi, Spanish, Swahili

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 348 rooms

Arriving/Leaving

  • Check-in time from 2:00 PM - 8:00 PM
  • Minimum check-in age: 18
  • Check-out time is 10 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking

Transfers

  • Airport shuttle on request (available 24 hours)*

Offsite

  • Area shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free full breakfast
  • 3 restaurants
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • Barbecue grills
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Children's pool
  • Playground

What to do

  • Basketball
  • Racquetball/squash

Working away

  • Business center
  • Meeting room
  • Computer station
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Fitness center
  • 9 holes of golf
  • An outdoor pool
  • Outdoor tennis court
  • Sauna
  • Steam room

Room amenities

Be entertained

  • Flat-screen television
  • Premium satellite channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker

Sleep well

  • Soundproofed rooms
  • Premium bedding

What to enjoy

  • Balcony or patio
  • Separate sitting area

Freshen up

  • Private bathroom
  • Jetted bathtub
  • Separate bathtub and shower
  • Free toiletries

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Kilimanjaro - Overlooking the pool, this restaurant specializes in international cuisine.
Cane - Onsite restaurant.
BBQ Ranch - Onsite restaurant.
Rafiki Corner - This café serves light fare only.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 50 per vehicle (one way)
  • Area shuttle service is offered for an extra charge

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer.

Policies

This property does not have elevators.
This property accepts credit cards, debit cards and cash.

Also known as

Ngurdoto Mountain Lodge Arusha
Ngurdoto Mountain Lodge
Ngurdoto Mountain Arusha
Ngurdoto Mountain
The Ngurdoto Mountain Arusha
The Ngurdoto Mountain Lodge Hotel
The Ngurdoto Mountain Lodge Arusha
The Ngurdoto Mountain Lodge Hotel Arusha

Frequently asked questions

Does The Ngurdoto Mountain Lodge offer free cancellation for a full refund?
Yes, The Ngurdoto Mountain Lodge does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at The Ngurdoto Mountain Lodge?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at The Ngurdoto Mountain Lodge?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at The Ngurdoto Mountain Lodge?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at The Ngurdoto Mountain Lodge?
Yes, there's free self parking.
Is airport shuttle service offered by The Ngurdoto Mountain Lodge?
Yes, an airport shuttle is available. The charge is USD 50 per vehicle one way.
What are the check-in and check-out times at The Ngurdoto Mountain Lodge?
You can check in from 2:00 PM - 8:00 PM. Check-out time is 10 AM.
What is there to do at The Ngurdoto Mountain Lodge and nearby?
Tee off at the onsite golf course, and improve your game on the tennis courts. Additional recreation onsite includes basketball and racquetball/squash. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a sauna and a steam room. The Ngurdoto Mountain Lodge also has a picnic area and a garden.
Are there restaurants at or near The Ngurdoto Mountain Lodge?
Yes, there are 3 onsite restaurants, featuring international cuisine and pool views.
Does The Ngurdoto Mountain Lodge have rooms with private spa tubs?
Yes, each room has a jetted bathtub.
Does The Ngurdoto Mountain Lodge have any outdoor private spaces?
Yes, every room features a balcony or patio.

Reviews

4,0

4,8/10

Cleanliness

6,0/10

Staff & service

3,6/10

Property conditions & facilities

Reviews

4/10 Fair

Overall it was a bit tired and in need of updating. Staff were friendly.
4-night business trip
Verified Hotels.com guest review

2/10 Poor

richard, 6-night business trip
Verified Hotels.com guest review

2/10 Poor

I was 3 nights in the hotel for a international medical symposium in June 2018. All participants were complaining on the rooms, food and service : no hot water, very weak WIFI, leakages in the roof of the room, rooms without AC, no locker, no hair dryer, ... Moistness every were. Very poor breakfast, often not enough, terrible hygenienic conditions.
Francis, 3-night business trip
Verified Hotels.com guest review

4/10 Fair

Kind of sad
This is a place that is racing downhill due to lack of conference business and hence upkeep. We were one of perhaps five rented rooms in a place that is meant for large conferences. Sad to see. At one point it was clearly an amazing place. We left early since this was advertised as a jumping off point for relaxation and access to the park. All the advertised benefits - multiple restaurants, multiple leisure activities, access to outside tourist sites - were not in place. Even getting into/out of the hotel to move to town had to be planned well in advance and ferociously negotiated on price.
Suze, 3-night trip
Verified Expedia guest review

8/10 Very good

A good relax after safari before long flight
Good for reasonable price. Spacious room devised into bedroom and sitting area with tv and sofa, tea/coffee set, terrace with garden view. Very nice and relaxing.
Julia, 1-night trip with friends
Verified Hotels.com guest review