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Grand Royal Swiss Hotel

Photo gallery for Grand Royal Swiss Hotel

Outdoor pool
Outdoor pool
Outdoor pool
Outdoor pool
Deluxe Room | Premium bedding, minibar, in-room safe, desk

Overview of Grand Royal Swiss Hotel

Grand Royal Swiss Hotel

4.0 star property
4-star hotel in Kisumu with outdoor pool and restaurant

7,4/10 Good

16 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Non-smoking
The price is R2 080
Price available on 2022/12/03
Map
Vihiga Road, Kisumu, 894-40100
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor pool
  • Fitness center
  • Children's pool
  • Pool bar
  • 24-hour room service
  • Spa services
  • Business center
  • Airport shuttle
  • Area shuttle
  • Terrace
For families
  • Children's pool
  • Playground on site
  • Rollaway/extra beds
  • Private bathroom
  • Premium TV channels
  • Garden

Room options

About this area

Getting around

  • Kisumu (KIS) - 25 min drive
  • Kakamega (GGM) - 73 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

Restaurants

  • Simba Club - 8 min drive
  • Chicken Palace - 8 min drive
  • The Family Kitchen - 8 min drive
  • Buddy's Bar & Grill - 9 min drive
  • The Laughing Buddha Lounge & Café - 9 min drive

About this property

Grand Royal Swiss Hotel

Grand Royal Swiss Hotel offers an airport shuttle (available 24 hours) for USD 20.00 per vehicle roundtrip. Guests can indulge in spa services, and Flavours Restaurant serves breakfast, lunch, and dinner. An outdoor pool, a poolside bar, and a fitness center are other highlights at this upscale hotel.

Languages

English, French, Swahili

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Social distancing measures in place
This information is provided by our partners.

At a glance

Hotel size

  • 125 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in time from 2 PM - 7:00 PM
  • Minimum check-in age - 18
  • Check-out time is 10 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking

Transfers

  • Airport shuttle (available 24 hours)*

Offsite

  • Area shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Barbecue grills
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Children's pool
  • Playground

Working away

  • Business center
  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Fitness center
  • An outdoor pool
  • Spa services

Accessibility

  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)

Languages

  • English
  • French
  • Swahili

Room amenities

Be entertained

  • Flat-screen television
  • Premium cable channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes and slippers

Sleep well

  • Soundproofed rooms
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services.

Dining

Flavours Restaurant - This restaurant serves breakfast, lunch, and dinner.
Medoc Restaurant - This fine-dining restaurant specializes in international cuisine and serves lunch and dinner. Open daily.

Fees & policies

Refundable deposits

  • Deposit: USD 120.0 per night

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 20.00 per vehicle (roundtrip)
  • Area shuttle service is offered for an extra charge

Children & extra beds

  • Rollaway beds are available for USD 40.0 per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place.

Policies

This property accepts credit cards. Cash is not accepted.

Also known as

Grand Royal Swiss Hotel Kisumu
Grand Royal Swiss Kisumu
Grand Royal Swiss
Grand Royal Swiss Hotel Hotel
Grand Royal Swiss Hotel Kisumu
Grand Royal Swiss Hotel Hotel Kisumu

Frequently asked questions

Does Grand Royal Swiss Hotel offer free cancellation for a full refund?
Yes, Grand Royal Swiss Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Grand Royal Swiss Hotel?
As of 02 December 2022, prices found for a 1-night stay for 2 adults at Grand Royal Swiss Hotel on 03 December 2022 start from R2 080, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Grand Royal Swiss Hotel?
This property confirms that disinfectant is used to clean the property and social distancing measures are in place. Please note that this information has been provided by our partners.
Is there a pool at Grand Royal Swiss Hotel?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at Grand Royal Swiss Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at Grand Royal Swiss Hotel?
Yes, there's free self parking.
Is airport shuttle service offered by Grand Royal Swiss Hotel?
Yes, an airport shuttle is available. The charge is USD 20.00 per vehicle roundtrip.
What are the check-in and check-out times at Grand Royal Swiss Hotel?
You can check in from 2 PM - 7:00 PM. Check-out time is 10 AM.
What is there to do at Grand Royal Swiss Hotel and nearby?
Grand Royal Swiss Hotel has an outdoor pool, a fitness center, and spa services, as well as a picnic area and a garden.
Are there restaurants at or near Grand Royal Swiss Hotel?
Yes, Flavours Restaurant offers international cuisine. Nearby restaurants include Buddy's Bar & Grill (5.2 mi), Simba Club (5.2 mi), and Chicken Palace (5.5 mi).

Overall score and ratings

7,4

Good

8,9/10

Cleanliness

8,3/10

Staff & service

8,5/10

Amenities

8,3/10

Property conditions & facilities

8,7/10

Eco-friendliness

4/10 Fair

Music was blasting restaurant ( banquet going on ) we were in room 205 .. the party didn't stop until 2am Then next morning the music started back at 7am
Edgar, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Boureima, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great value for your money and very serene
Valerie, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Good
Amazing
Daniel, 1-night business trip
Verified Hotels.com guest review

6/10 Good

Jecinter, 1-night trip
Verified Orbitz guest review

8/10 Very good

Front desk staff were excellent, check in and out were seamless. Waitstaff in the dining room are inattentive and preoccupied
2-night business trip
Verified Expedia guest review

2/10 Poor

Hotel staff are horrible with managers being the redeeming entities. Without the managers, the staff(specifically front desk staff) run rogue, quoting different prices for the same room and coming up with stay rules on the fly. Disappointing to say the least. Horrible customer service , mediocre food and terrible rooms. The air conditioning did not work and the hot water was spotty. The rooms have no outdoor facing windows. Windows face indoor corridor. Horrible. I would not recommend this hotel.
1-night family trip
Verified Expedia guest review

8/10 Very good

Great staff and facilities - location a bit far from Kisumu but peaceful.
1-night business trip
Verified Expedia guest review

2/10 Poor

My First Stay at the Kisumu Grand Royal
Overall comfortable. Our meeting was facilitated very well.
Lutta, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

GREAT TRIP
Andrew, 6-night business trip
Verified Hotels.com guest review