6/10 Good
07 July 2017
Paul
Paul, 1-night romance trip
Verified Hotels.com guest review
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White Palace Hotel
Photo gallery for White Palace Hotel
Overview of White Palace Hotel
White Palace Hotel
Suburban hotel in Serowe with restaurant and bar/lounge
6,0 out of 10 Good
6,0/10 Good
1 verified Hotels.com guest review
Property highlights
- Spa
- Airport transfer
- Free parking
- Free WiFi
- Restaurant
- Air conditioning
Plot 2083, Mere Ward, Along Main Road, A14 Highway, Serowe
Main amenities
- Daily housekeeping
- Restaurant and bar/lounge
- Breakfast available
- Free airport shuttle
- Massage/treatment rooms
- Air conditioning
- Barbecue grills
- Limited hour front desk
- Tour/ticket assistance
For families
- Rollaway/extra beds
- Refrigerator
- Private bathroom
- Television
- Daily housekeeping
- Coffee/tea maker
Room options
About this area
Getting around
Restaurants
- Serowe Hotel - 3 min drive
- Bridgeway Bar, Serowe - 9 min walk
- Morning Star Bar - 8 min drive
- Barcelos - 5 min drive
- White Palace Serowe - 10 min walk
About this property
White Palace Hotel
Languages
English
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Social distancing
Social distancing measures in place
Safety measures
Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.
At a glance
Hotel size
- 9 rooms
Arriving/Leaving
- Check-in time from 2 PM - 10 PM
- Early check-in subject to availability
- Late check-in subject to availability
- Minimum check-in age: 18
- Check-out time is 10 AM
- Late check-out subject to availability
Restrictions related to your trip
- Check COVID-19 restrictions
Special check-in instructions
- This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
- The front desk is open daily from 6 AM - 10 PM
- Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
- To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
- If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation
Required at check-in
- Credit card, debit card, or cash deposit required for incidental charges
- Government-issued photo ID may be required
- Minimum check-in age is 18
Children
- No cribs (infant beds)
Pets
- No pets or service animals allowed
Internet
- Free WiFi in public areas
- Free WiFi in rooms
Parking
- Free onsite self parking
Transfers
- Free airport shuttle from 9:00 AM to 5:00 PM*
Other information
- Designated smoking areas
Property amenities
Food and drink
- Cooked-to-order breakfast (surcharge) each morning 6 AM–10 AM
- Restaurant
- Bar/lounge
- Barbecue grills
What to do
- Wildlife drive nearby
Services
- Front desk (limited hours)
- Tour/ticket assistance
Facilities
- Massage/treatment rooms
Room amenities
Be entertained
- Television
- Satellite TV channels
Home comfort
- Air conditioning
- Coffee/tea maker
Sleep well
- Rollaway/extra bed (surcharge)
Freshen up
- Private bathroom
- Free toiletries
Stay connected
- Free WiFi
Food and drink
- Refrigerator
More
- Daily housekeeping
Special features
Dining
Onsite venue - This restaurant specializes in international cuisine and serves breakfast, lunch, dinner, and light fare.
Fees & policies
Optional extras
- Cooked-to-order breakfast is offered for an extra charge of approximately USD 7.50 per person
Children & extra beds
- Rollaway beds are available for USD 45 per night
Pool, spa, & gym (if applicable)
- Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation
Hygiene & cleanliness
This property advises that enhanced cleaning and guest safety measures are currently in place.
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas; reservations are required for some onsite facilities.
Enhanced food service safety measures are in place.
Policies
This property does not have elevators.
This property accepts credit cards, debit cards and cash.
Also known as
White Palace Hotel Serowe
White Palace Serowe
White Palace Hotel Hotel
White Palace Hotel Serowe
White Palace Hotel Hotel Serowe
Frequently asked questions
Reviews
6,0
Good
8,0/10
Cleanliness
6,0/10
Staff & service
6,0/10
Property conditions & facilities
Reviews
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