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Mbale Resort Hotel

5.0 star property
Luxury hotel in Mbale with 3 restaurants and spa

Choose dates to view prices

Mbale Resort Hotel

Photo gallery for Mbale Resort Hotel

Outdoor pool
Property grounds
Minibar, in-room safe, desk, free WiFi
3 restaurants, breakfast, lunch served; local and international cuisine
Lobby

Overview of Mbale Resort Hotel

9,2 out of 10 Superb
9,2/10 Superb

Property highlights

  • Pool
  • Free breakfast
  • Spa
  • Free parking
  • Free WiFi
  • Restaurant
Map
Plot 50 Bunghokho Road, Mbale, 1621
Main amenities
  • Daily housekeeping
  • 3 restaurants and 2 bars/lounges
  • Full-service spa
  • Outdoor pool
  • Health club
  • Sauna
  • Steam room
  • Children's pool
  • Pool bar
  • 24-hour room service
  • Coffee shop/cafe
  • Business center
Feel at home
  • Children's pool
  • Playground on site
  • Private bathroom
  • Premium TV channels
  • Garden
  • Terrace

Room options

View all photos for Presidential Suite

Minibar, in-room safe, desk, free WiFi

Presidential Suite

  • 112 sq m
  • Sleeps 3
  • 2 King Beds

View all photos for Business Suite

TV

Business Suite

  • 66 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Triple Room

Minibar, in-room safe, desk, free WiFi

Executive Triple Room

  • 38 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Executive Twin Room

Minibar, in-room safe, desk, free WiFi

Executive Twin Room

  • 26 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Double Room

Minibar, in-room safe, desk, free WiFi

Executive Double Room

  • Sleeps 2
  • 1 King Bed

About this area

Restaurants

  • Chicken Papa - 4 min drive
  • Endiro Coffee - Mbale - 4 min drive
  • Cafe Arabica - 4 min drive
  • Casa Del Turista - 4 min drive
  • Case Del Turista - 3 min drive
Map

About this property

Mbale Resort Hotel

Enjoy your visit to Mbale with a stay at Mbale Resort Hotel. Guests can grab a bite to eat at one of the 3 restaurants and visit the spa to be pampered with deep-tissue massages, body wraps, or facials. Other highlights at this luxurious hotel include 2 bars/lounges, an outdoor pool, and a poolside bar.

Languages

English, French, Swahili

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 93 rooms

Arriving/Leaving

  • Check-in time from 2 PM - midnight
  • Minimum check-in age: 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking

Other information

  • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • Free buffet breakfast each morning 6:30 AM–11 AM
  • 3 restaurants
  • 2 bars/lounges
  • Poolside bar
  • Coffee shop
  • Barbecue grills
  • Private dining
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Children's pool
  • Playground

What to do

  • Hiking/biking trails nearby

Working away

  • Business center

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Bicycle rentals

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Health club
  • An outdoor pool
  • Full-service spa
  • Sauna
  • Steam room

Accessibility

  • Elevator
  • In-room accessibility (select rooms)

Room amenities

Be entertained

  • Television
  • Premium cable channels

Home comfort

  • Air conditioning
  • Minibar
  • Bathrobes and slippers

Freshen up

  • Private bathroom
  • Free toiletries
  • Towels

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Dining

Onsite venue - This restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner.
Onsite venue #2 - This restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner.
Onsite venue #3 - This restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner.

Fees & policies

Children & extra beds

  • Guests must contact this property in advance to reserve cribs/infant beds

Pool, spa, & gym (if applicable)

  • Guests under 18 years old are not allowed in the spa
  • Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property accepts credit cards. Cash is not accepted.

Also known as

Mbale Resort Hotel Hotel Mbale
Mbale Resort Hotel Hotel
Mbale Resort Hotel Mbale
Mbale Resort Hotel Hotel
Mbale Resort Hotel Mbale
Mbale Resort Hotel Hotel Mbale

Frequently asked questions

Does Mbale Resort Hotel offer free cancellation for a full refund?
Yes, Mbale Resort Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Mbale Resort Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Mbale Resort Hotel?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at Mbale Resort Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at Mbale Resort Hotel?
Yes, there's free self parking.
What are the check-in and check-out times at Mbale Resort Hotel?
You can check in from 2 PM - midnight. Check-out time is 11 AM. Contactless check-in and check-out are available.
What is there to do at Mbale Resort Hotel and nearby?
Have fun during the warmer months with activities nearby such as hiking. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Mbale Resort Hotel also has 2 bars, a sauna, and a steam room, as well as a picnic area and a garden.
Are there restaurants at or near Mbale Resort Hotel?
Yes, there are 3 onsite restaurants, featuring local and international cuisine.

Reviews

9,2

Superb

9,4/10

Cleanliness

9,2/10

Staff & service

9,6/10

Amenities

8,8/10

Property conditions & facilities

9,6/10

Eco-friendliness

Reviews

10/10 Exceptional

Lovely place to rest in the middle of busy Christian ministry visit, so comfortable. Quiet and peaceful. Convenient and staff excellent. Changed our rooms as one person short in the party and made the stay even better. Thank you
Douglas, 1-night trip with friends
Verified Expedia guest review

10/10 Exceptional

My stay
Dr Helen K, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Great facility. The property manager Tom and his team of great support staff did an outstanding job! Look forward to visiting again in the near future.
Curtis, 2-night trip with friends
Verified Expedia guest review

8/10 Very good

The only problems we had revolved around the time it took to get dinner. The first night we waited 2 hours and 40 minutes for our dinner order - even those who only ordered a smoothie waited this long even on repeated requests to bring the smoothies out before dinner was served. We requested bottles of water 4 times over the span of an hour before they were received. We were a large group and service did improve somewhat each night we were there. I have a feeling that the reduced staff due to COVID made things take longer than usual. One tip is to always order ahead :)
Michaela, 5-night business trip
Verified Hotels.com guest review

10/10 Exceptional

LA Mom
5-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Stay at Mbale resort Hotel
Well i had a very great night at the resort hotel, the space, balcon, tea making place within the room that was so amazing,the small refrigerator,very clean room, WiFi,the bed its self was so comfortable. I generally liked the service at Mbale resort Hotel
wardrobe
Dr Helen K, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Ryan, 2-night trip
Verified Hotels.com guest review

8/10 Very good

A great place to stay
Great staff and friendly. One problem. But it’s important. The food and coffee - morning breakfast. The bread has a strange taste and the coffee was terrible. I suggested you find regular bread that foreigners are accustomed to versus what you put out to eat. Also, I don’t know how you do it but the coffee is so weak that it’s not drinkable. Finally the Buffett - some nights there was little food selection. One time they even told me to order from the menu because there was not enough. And this was early in the evening not end of night
David, 4-night family trip
Verified Hotels.com guest review

8/10 Very good

The facilities were clean and check in procedures were pleasant and straightforward. I have stayed here before yet the receptionist offered to walk me to my room.
1-night family trip
Verified Expedia guest review

10/10 Exceptional

Best hotel in Mbale. We are pretty much regulars here now, and the service really stands out. Held our introduction and engagement party, and the team through everything together in two days-Moliro and his team were spectacular! Hands down, a great hotel!!
R., 3-night family trip
Verified Expedia guest review