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Hostel

The Phoenix Hostel Shanghai

Hostel with restaurant, near People's Square

  • Free WiFi
From
ZAR 662

Image gallery

  • Hotel Entrance
  • Hotel Entrance
  • Living Area
  • Bathroom
  • Hotel Entrance
Hotel Entrance. Image 1 of 203.
1 / 203Hotel Entrance
8,8.Fabulous.
  • Very international feel to the whole place. Good mix of domestic and foreign clients.…

    Jan 12, 2020

  • Wonderful experience! Danny was especially helpful for us. Comfortable room, affordable…

    Dec 29, 2019

See all 125 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • 24 hours Gap period enforced between guest stays -
  • Guests are provided with free hand sanitizer

Guests rated location

Transport options
Convenient
Dining options
Safe
Walkable
  • Parking available
  • Free WiFi
  • Airport transfer
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 50 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • Valet parking
  • Airport pick-up service

Feel at home

  • Television
  • Free toiletries
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities

What’s around

  • In Downtown Shanghai
  • People's Square - 1 min walk
  • Yu Garden - 25 min walk
  • Xintiandi Style Shoppping Centre - 22 min walk
  • Jing'an Temple - 40 min walk
  • Shanghai Museum - 5 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Twin Room
  • Double Room (A)
  • Single Room
  • Shared Male Dormitory, 1 Twin Bed (8 Beds Dormitory)
  • Shared Male Dormitory, 1 Twin Bed (4 Beds Dormitory)
  • Shared Female Dormitory, 1 Twin Bed (4 Beds Dormitory)
  • Shared Female Dormitory, 1 Twin Bed (6 Beds Dormitory)
  • Shared Female Dormitory, 1 Twin Bed (8 Beds Dormitory)

Location

  • In Downtown Shanghai
  • People's Square - 1 min walk
  • Yu Garden - 25 min walk

What’s around

Landmarks

  • In Downtown Shanghai
  • People's Square - 1 min walk
  • Yu Garden - 25 min walk
  • Xintiandi Style Shoppping Centre - 22 min walk
  • Jing'an Temple - 40 min walk
  • Shanghai Museum - 5 min walk
  • Jade Buddha Temple - 2.6 mi / 4.2 km
  • The Bund - 1.1 mi / 1.8 km
  • Shanghai Tower - 2.4 mi / 3.8 km
  • Oriental Pearl Tower - 2.6 mi / 4.3 km

Getting around

  • Pudong International Airport (PVG) - 46 min drive
  • Hongqiao International Airport (SHA) - 26 min drive
  • Shanghai South Railway Station - 12 min drive
  • Shanghai Railway Station - 14 min drive
  • Nanxiang North Railway Station - 20 min drive
  • Dashijie Station - 4 min walk
  • Yuyuan Garden Station - 10 min walk
  • People's Square Station - 13 min walk
  • Airport pick-up service

At a glance

Size

  • 50 rooms

Arriving/leaving

  • Check-in time noon-12:30 PM
  • Check-out time is noon
  • Express check-in/out

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. This property does not provide disposable personal items, such as toothbrush, comb, loofah, shaver, nail file, and shoe mitt.
To check in, Chinese nationals must present their government-issued ID card "The second generation of resident identification card of the People's Republic of China." All other guests may continue to provide passports at check-in.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 15

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite valet parking (CNY 60 per day)

Other information

  • Smoke-free property
* See small print for additional details or extra charges

At the hostel

Food and drink

  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Room service
  • Microwave in a common area
  • Refrigerator in a common area

Services

  • 24-hour front desk
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff

Facilities

  • Elevator
  • Garden
  • Terrace
  • Library
  • Television in common areas

Accessibility

  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

Languages Spoken

  • Chinese
  • English

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Slippers

Sleep well

  • Blackout drapes/curtains

Freshen up

  • Shared bathroom with sink in room
  • Shower only
  • Free toiletries

Be entertained

  • TV
  • Cable TV channels

Stay connected

  • Desk
  • Free WiFi

More

  • Daily housekeeping

Special features

Dining

Onsite venue - This restaurant specializes in Chinese cuisine and serves lunch and dinner.

Small print

Also known as

  • Phoenix Hostel Shanghai
  • Phoenix Shanghai
  • The Phoenix Hostel Shanghai Shanghai
  • The Phoenix Hostel Shanghai Hostel/Backpacker accommodation

Optional extras

Early check-in can be arranged for an extra charge (subject to availability)

Late check-out can be arranged for an extra charge of CNY 200 (subject to availability)

Valet parking costs CNY 60 per day

Buffet breakfast is offered for an extra charge of CNY 38 for adults and CNY 38 for children (approximately)

Airport shuttle service is offered for an extra charge of CNY 280 per vehicle

Airport shuttle service for children between the ages of 6 and 18 costs CNY 280

Policies

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

This property accepts credit cards, debit cards, and cash.

Mandatory fees

Deposit: CNY 100.00 per stay

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, The Phoenix Hostel Shanghai does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Valet parking costs CNY 60 per day.
  • Sorry, pets aren't allowed.
  • You can check in from noon - 12:30 PM. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge of CNY 200 (subject to availability). Express check-in and check-out are available.
  • Yes, there's an onsite restaurant that offers Chinese cuisine. Nearby restaurants include Huiyuan Vegan (4-min walk), Gourmet Noodle House (5-min walk), and Thai Houses (5-min walk).
  • Yes, a shuttle from the airport to the hotel is available. The charge is CNY 280 per vehicle.
  • The Phoenix Hostel Shanghai has a garden.
8,8.Fabulous.
  • 10,0.Exceptional

    Great Stay, Great Location

    Amazing location with easy access to tourist attractions and delicious food. Rooftop bar was nice and relaxing, and hostel staff was welcoming and helpful. Would happily stay here again.

    Kavi, 3 night trip with friends, Dec 26, 2019

    Verified Hotels.com guest review

  • 10,0.Exceptional

    We’ve had the best rest! Although the construction activity that goes on in the morning can be slightly annoying. Everything else is quite awesome tho ! Love the rooftop bar.

    3 night family trip, Dec 20, 2019

    Verified Expedia guest review

  • 4,0.Fair

    It was a very cute place. I didn’t like that it said check in was all day but when I got there, I had to wait til 11 to check in. It also said the breakfast was free and it was not.

    2 night trip, Dec 17, 2019

    Verified Expedia guest review

  • 10,0.Exceptional

    I stayed for four nights in a double room. Firstly, it was very clean and well maintained. The location is excellent, however the best part was the staff, Activites and other travellers. (Forgive me if I forget some names) but Peter, lucky, Lu lu and all other staff were friendly and amazing. Highly recommend the walking tour, hot pot and karaoke. Had an excellent time! The rooftop bar is excellent, a great place to meet people and play games (recommend Umo) and the restaurant downstairs had excellent food. 5/5 would recommend, would certainly book without hesitation when I'm back in Shanghai!

    3 night trip, Nov 24, 2019

    Verified Expedia guest review

  • 10,0.Exceptional

    Great value and close to attractions

    It was central to the main attractions with clean amenities and friendly staffs.

    Andy Jin, 3 night trip, Oct 23, 2019

    Verified Hotels.com guest review

  • 10,0.Exceptional

    This is a great! place Good price, good location, and excellent and friendly staff! The everyday tours and classes are a really good way to immerse yourself in local neighborhoods and cuisines. I did a walking tour and dumpling making class - both were amazing! Bonus point: the restaurant downstairs and cafe upstairs serve really good food!

    4 night trip, Jun 22, 2019

    Verified Expedia guest review

  • 10,0.Exceptional

    A quick one night stay

    Overall my stay was nice. The staff were friendly and knew English and gave me an upgrade, which was appreciated. The bed was a bit hard, but if you’re staying for a few nights it should be fine. It’s close to food, so you won’t go hungry. Please take note the ATMs at the PVG airport do not accept foreign cards, so make sure you have cash to change (45RMB fee) or change some ahead of time.

    Tiffany, 1 night trip, Jun 17, 2019

    Verified Hotels.com guest review

  • 10,0.Exceptional

    Location perfect

    Great hostel, great location, nice roof top bar. I’d ask for a room looking out the front if staying again. Our room was next to the top floor of a local family’s flat, so was woken early when they were showering etc on the roof. The front desk staff were very helpful. It’s a very short walk to the metro which was great.

    Alissa, 2 night romance trip, Jun 14, 2019

    Verified Hotels.com guest review

  • 10,0.Exceptional

    Valued for money

    It was a great experience staying in the Phoenix Hostel. $14 for one night in a shared room, but you will get pretty helpful service, walking distance toward local restaurants and most places of interest, and clean bathrooms and interesting roommates. Hope I can stay here too when I come back to Shanghai in the mid of July.

    Mengtian, 3 night business trip, Jun 13, 2019

    Verified Hotels.com guest review

  • 2,0.Poor

    Management were unreasonable and horrendous when dealing with them and not willing to find a solution to our concern

    4 night romance trip, Jun 12, 2019

    Verified Wotif guest review

See all 125 reviews