AHORN Waldhotel Altenberg

Photo gallery for AHORN Waldhotel Altenberg

Primary image
Indoor pool, seasonal outdoor pool, pool umbrellas, sun loungers
Indoor pool, seasonal outdoor pool, pool umbrellas, sun loungers
Indoor pool, seasonal outdoor pool, pool umbrellas, sun loungers
In-room safe, blackout drapes, free cribs/infant beds

Overview of AHORN Waldhotel Altenberg

AHORN Waldhotel Altenberg

3.5 star property
Altenberg ski-in/ski-out hotel with 2 restaurants and ski storage

7,8/10 Good

117 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Pool
  • Free WiFi
  • Gym
  • 24/7 front desk
  • Laundry facilities
Map
Hauptstrasse 81-83, Altenberg, 01773
Main amenities
  • Daily housekeeping
  • Ski-in/ski-out access
  • 2 restaurants and bar/lounge
  • Indoor pool
  • Free supervised childcare
  • Ski storage
  • Outdoor tennis court
  • Fitness center
  • Sauna
  • Self parking
  • Seasonal outdoor pool
  • Coffee shop/cafe
For families
  • Children stay free
  • Free cribs/infant beds
  • Supervised childcare (free)
  • Playground on site
  • Private bathroom
  • Garden
Cleaning & safety
  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing

Choose dates to view prices

About this area

Getting around

  • Dresden (DRS) - 66 min drive
  • Kurort Altenberg (Erzgebirge) Station - 7 min drive
  • Geising Station - 11 min drive
  • Geising Hartmannmuehle Station - 13 min drive

About this property

AHORN Waldhotel Altenberg

3.5-star family-friendly hotel in the mountains
At AHORN Waldhotel Altenberg, you can look forward to a terrace, shopping on site, and mini golf. Skiers and snowboarders can spend time on the slopes at this hotel offering ski-in/ski-out access, cross-country skiing, and a ski shuttle. Treat yourself to a massage or other spa services. Enjoy local cuisine, garden views, and al fresco dining at the two onsite restaurants. Aerobics classes are offered at the gym; other things to do include volleyball, basketball, and sledding. In addition to a coffee shop/cafe and a garden, guests can connect to free in-room WiFi.
Other perks include:
  • A seasonal outdoor pool and an indoor pool, with sun loungers and pool umbrellas
  • Bike rentals, an outdoor tennis court, and self parking (surcharge)
  • An electric car charging station, an elevator, and massage treatment rooms
  • ATM/banking services, a TV in the lobby, and tour/ticket assistance
  • Guest reviews say good things about the convenient parking
Room features
All guestrooms at AHORN Waldhotel Altenberg include amenities such as free WiFi.
Extra amenities include:
  • Free infant beds and free extra beds
  • Bathrooms with showers and hair dryers
  • 48-inch LCD TVs with satellite channels
  • Heating, daily housekeeping, and phones

Languages

Czech, English, German

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of guide to reopening vacation rentals (DTV & DFV - Germany)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Reservations are required for the use of certain onsite facilities
At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 6 and up, and test must have been administered no more than 24 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 12 and up; guests must have received complete vaccination at least 14 days prior to check-in
This information is provided by our partners.

At a glance

Hotel size

  • 222 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - midnight
  • Minimum check-in age - 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions
  • At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
  • Negative COVID-19 test result requirement applies to all guests aged 6 and up, and test must have been administered no more than 24 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 12 and up; guests must have received complete vaccination at least 14 days prior to check-in

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child stays free when occupying the parent or guardian's room, using existing bedding
  • Free supervised childcare

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite self parking (EUR 6.00 per day; includes in/out privileges)
  • Onsite RV/bus/truck parking (fees apply)
  • Electric vehicle charging point on site

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • 2 restaurants
  • Bar/lounge
  • Coffee shop
  • Barbecue grills
  • Snack bar/deli

Traveling with children

  • Children stay free
  • Mini golf
  • Playground
  • Free supervised childcare/activities
  • Children's menu

What to do

  • Tennis
  • Fitness classes
  • Beach volleyball
  • Basketball
  • Archery
  • Mini golf
  • Sledding
  • Shopping
  • Pool table
  • Hiking/biking trails nearby
  • Mountain biking nearby

Working away

  • 24-hour business center
  • Meeting rooms
  • Conference center (7083 square feet of space)

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Bicycle rentals
  • Pool loungers
  • Pool umbrellas
  • Ski storage
  • Snow sports gear

Facilities

  • 1 building/tower
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Fireplace in lobby
  • Television in common areas
  • Fitness center
  • Golf driving range on site
  • An indoor pool
  • Seasonal outdoor pool
  • Arcade/game room
  • Spa services
  • Outdoor tennis court
  • Sauna
  • Massage/treatment rooms

Accessibility

  • Elevator

Languages

  • Czech
  • English
  • German

Ski

  • Ski-in/ski-out access
  • Cross-country skiing
  • Ski storage
  • Snowshoeing
  • Ski lifts nearby
  • Ski runs nearby
  • Ski lessons nearby
  • Snowboarding nearby
  • Ski rental shops

Room amenities

Be entertained

  • 48-inch LCD TV
  • Satellite TV channels

Home comfort

  • Heating

Sleep well

  • Blackout drapes/curtains
  • Free crib/infant bed
  • Free rollaway/extra bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. There are 2 treatment rooms. Services include hot stone massages and massages.

Dining

Glück Auf Restaurant - Overlooking the garden, this restaurant specializes in local cuisine and serves dinner only.
Halbpensionsrestaurant - This buffet restaurant specializes in regional cuisine and serves breakfast only. A children's menu is available. Open daily.
Lobbybar - Onsite lobby lounge. Open daily.
Biergarten - Overlooking the garden, this bistro specializes in local cuisine and serves lunch and light fare. Guests can enjoy alfresco dining (weather permitting). Open select days.

Fees & policies

Parking

  • Self parking costs EUR 6.00 per day with in/out privileges
  • RV/bus/truck parking is available for an extra charge

Pool, spa, & gym (if applicable)

  • Pool access available from 7:00 AM to 10:00 PM
  • The seasonal pool is open from May to September
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas; reservations are required for some onsite facilities.

Contactless check-out is available.

Enhanced food service safety measures are in place.

At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination.

The negative COVID-19 test result requirement applies to all guests aged 6 and up, and the test must have been administered no more than 24 hours prior to check-in. COVID-19 vaccination record requirement applies to all guests aged 12 and up; guests must have received complete vaccination at least 14 days prior to check-in.

This property affirms that it adheres to the cleaning and disinfection practices of guide to reopening vacation rentals (DTV & DFV - Germany).

Policies

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property accepts credit cards and cash.

Also known as

AHORN Waldhotel Altenberg Hotel
AHORN Waldhotel Hotel
AHORN Waldhotel
Waldhotel Stephanshoehe Altenberg
AHORN Waldhotel Altenberg Hotel
AHORN Waldhotel Altenberg Altenberg
AHORN Waldhotel Altenberg Hotel Altenberg

Frequently asked questions

Overall score and ratings

7,8

Good

8,2/10

Cleanliness

8,1/10

Staff & service

7,7/10

Amenities

7,5/10

Property conditions & facilities

8,7/10

Eco-friendliness

8/10 Very good

ok but room for improvement
Couldn’t find our payment. Had tonhelpnout others translating English to German.
Frank, 1-night trip
Verified Hotels.com guest review

8/10 Very good

1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Wir wurden sehr herzlich begrüßt. Wünsche wurden schnellstmöglich erfüllt und vor Ort gibt es jede Menge Angebote und Aktivitäten die man machen kann oder auch nicht.Im großen und ganzen war es eine sehr schöne Zeit um die Seele baumeln zu lassen.
Martin, 3-night romance trip
Verified Expedia guest review

8/10 Very good

Familievennlig
Katrine, 5-night family trip
Verified Expedia guest review

8/10 Very good

Schöner Kurzurlaub
Ein schönes Winterwochenende. Die Loipe beginnt gleich hinterm Haus. Nettes Personal. Die Standart Zimmer haben ein sehr kleines Bad, aber ausreichend für eine Person. Das Haus ist schon etwas in die Jahre bekommen, Aber gut gepflegt. Schwimmbad, Spielecken, usw verkürzen das warten auf gutes Ski Wetter.
Uwe, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Alles gut. Tolle Lage und viel Schnee. Das Kinderspielparadies kam bestens bei unserer 5jährigen an, groß und super zum Toben. Essen war ok, Kinderbuffet kennen wir aus einem anderen Ahornhotel liebevoller mit mehr Auswahl (hier gab es sehr viele Süßigkeiten). Wir werden definitiv wieder kommen.
Julia, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Kinderfreundlichkeit
für Hotelgäste mit Kindern sehr zu empfehlen, Programm für die Kinder hat uns sehr gut gefallen,
Frank, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Es hat uns sehr gut im Hotel gefallen. Vor allem die zahlreichen Angebote für Kinder. Wirklich ein Hotel bei dem ein Aufenthalt mit Kindern empfohlen werden kann 😊
Anja, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

Alles prima.
2-night trip with friends
Verified Expedia guest review

6/10 Good

Smuk belligenhed -
1-night trip
Verified Expedia guest review