Guests
All properties in Chitose, Hokkaido, Japan

Queen's Hotel Chitose

3-star hotel with restaurant, near Chitose Outlet Mall Rera

  • Free WiFi in lobby
From
ZAR 1,550

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5-6-1, Saiwai-cho, Chitose, 066-0063, Hokkaido, Japan
8,8.Fabulous.
  • Easy walk from station on a fine day. Nice hotel with a quite small and compact room…

    Feb 18, 2020

  • One of the satisfactory hotels so far which staff speak decent English. Coupons to…

    Feb 13, 2020

See all 194 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • 72 hours Gap period enforced between guest stays -
  • Guests are provided with free hand sanitizer

Guests rated location

Quiet
Transport options
Convenient
Walkable
  • Free WiFi
  • Air Conditioning

Property highlights

Main amenities

  • 153 guestrooms
  • Daily housekeeping
  • Restaurant
  • Breakfast available
  • 24-hour front desk
  • Air conditioning

For families

  • Television
  • Free toiletries
  • Daily housekeeping
  • Laundry facilities
  • Hair dryer
  • Elevator

What’s around

  • Chitose Outlet Mall Rera - 40 min walk
  • Chitose Salmon Aquarium - 16 min walk
  • Doraemon Wakuwaku Sky Park - 3.4 mi / 5.4 km
  • Northern Horse Park - 8.3 mi / 13.3 km
  • Katsura Golf Club - 8.9 mi / 14.4 km
  • Shikotsuko Onsen - 15.1 mi / 24.2 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Twin Room for 2 people, Non Smoking
  • Single Room, Smoking
  • Single Room, Non Smoking
  • Small Double Room for Double Occupancy, Non-Smoking
  • Small Double Room for Double Occupancy, Smoking
  • Double Room for 2 people, Non Smoking
  • Queen Double Room for 2 people , Smoking
  • Twin Room for 2 people, Smoking
  • Japanese Style Room, Non Smoking
  • Twin Room for single use, Smoking
  • Twin Room for single use, Non Smoking
  • Queen Double Room for single use, Non Smoking
  • Queen Double Room for single use, Smoking

What’s around

Landmarks

  • Chitose Outlet Mall Rera - 40 min walk
  • Chitose Salmon Aquarium - 16 min walk
  • Doraemon Wakuwaku Sky Park - 3.4 mi / 5.4 km
  • Northern Horse Park - 8.3 mi / 13.3 km
  • Katsura Golf Club - 8.9 mi / 14.4 km
  • Shikotsuko Onsen - 15.1 mi / 24.2 km
  • Ecorin Village - 10 mi / 16 km
  • Utonai-ko Sanctuary - 10.1 mi / 16.3 km
  • Sapporo Golf Club Wattsu Course - 12.3 mi / 19.8 km
  • Shikotsu-Toya National Park - 14.9 mi / 24 km
  • Shikotsu Visitor Center - 15.4 mi / 24.8 km

Getting around

  • New Chitose Airport (CTS) - 6 min drive
  • Okadama Airport (OKD) - 50 min drive
  • Chitose Station - 8 min walk
  • Minami-Chitose Station - 8 min drive
  • Sapporo Beer Teien Station - 8 min drive
map
See on map
5-6-1, Saiwai-cho, Chitose, 066-0063, Hokkaido, Japan

At a glance

Hotel size

  • This hotel has 153 rooms

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is 11 AM

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

If you are planning to arrive after 9 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas

Parking

  • Wheelchair-accessible parking on site
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Full breakfast daily (surcharge)
  • Restaurant
  • Water dispenser

Services

  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • Elevator
  • Designated smoking areas

Accessibility

  • Wheelchair-accessible parking

Languages Spoken

  • English
  • Japanese

In the room

Home comforts

  • Air conditioning
  • Iron/ironing board (on request)

Sleep well

  • Soundproofed rooms

Freshen up

  • Shower/tub combination
  • Bidet
  • Free toiletries
  • Hair dryer

Be entertained

  • Flat-screen TV

Stay connected

  • Desk

More

  • Daily housekeeping

Small print

Also known as

  • Queen's Chitose
  • Queen's
  • Queen's Hotel Chitose Hotel
  • Queen's Hotel Chitose Chitose
  • Queen's Hotel Chitose Hotel Chitose

Optional extras

Full breakfast is offered for an extra charge of JPY 1100 for adults and JPY 1100 for children (approximately)

Policies

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

Guests can rest easy knowing there's a smoke detector and window guards on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas.

Enhanced food service safety measures are in place.

Each guestroom is kept vacant for a minimum of 72 hours between bookings.

This property accepts credit cards and cash.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Queen's Hotel Chitose does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Sorry, pets aren't allowed, but service animals are welcome.
  • You can check in from 3 PM - midnight. Check-out time is 11 AM.
  • Yes, there's an onsite restaurant, Kitchen Gorilla. Nearby restaurants include Marugame Seimen (5-min walk), Kentucky Fried Chicken (9-min walk), and 遊鶴 (10-min walk).
8,8.Fabulous.
  • 10,0.Exceptional

    Great stay! would recommend!

    Loved the hotel and would recommend to others. The only complaint i have is it would be nice to have one more earlier shuttle to the airport. I was told i would have enough time to check in to my 7:45 flight with a 6:35 shuttle. This is NOT true on a busy ANA flight to Tokyo. Huge lines. I had to request from an employee to jump in front of the line in order to get checked in in time.

    1 night trip, Feb 7, 2020

    Verified Hotels.com guest review

  • 4,0.Fair

    We checked in two adults and two kids in two rooms. We had booked with breakfast included. The rude guy in the reception wanted us to pay for breakfast for our kids although breakfast was included for four people. They told us the included breakfast was only for ADULTS. The men in the reception were super rude. After we had spent much time proving tthe women in the reception

    Jennifer, 1 night family trip, Jan 17, 2020

    Verified Hotels.com guest review

  • 8,0.Very good

    Very convenience and free shuttle bus available. Good service.

    1 night trip with friends, Nov 1, 2019

    Verified Expedia guest review

  • 8,0.Very good

    It was all ok but the room was quite small for two people

    Carl, 2 night romance trip, Sep 21, 2019

    Verified Hotels.com guest review

  • 6,0.Good

    I don’t like the manner of check In counter staffs, no patience, no smile, not willing to answer questions. I like the cleaning standard.

    CL, 1 night family trip, Aug 11, 2019

    Verified Expedia guest review

  • 8,0.Very good

    Easy check in and check out. Good tea,coffee machine

    1 night family trip, Aug 1, 2019

    Verified Expedia guest review

  • 10,0.Exceptional

    Facilities service

    PANG, 2 night trip with friends, May 16, 2019

    Verified Expedia guest review

  • 10,0.Exceptional

    Great value and comfortable stay

    Great value for money! The hotel is relatively new, modern designed and it offered free parking right outside the hotel, which was very convenient. In addition, it has public bath located at the first floor, though not natural hot spring water, but the facility and setup was great! Staff were very helpful to make dinner reservation for us upon email request before our arrival. Location wise, quite convenient, its 2 streets away from an Aeon mall. Will return to this hotel is need to travel to Chitose again!

    2 night romance trip, May 5, 2019

    Verified Hotels.com guest review

  • 8,0.Very good

    It’s neat and clean, hotel is close to JR train station plus hotel provide free shuttle bus to New Chitose Airport.

    1 night romance trip, May 2, 2019

    Verified Expedia guest review

  • 10,0.Exceptional

    Exceeded Expectations

    The hotel was very comfortable, super clean, and perfect for an overnight before taking off for the slopes. We didn't have a chance to enjoy the onsen, but it looked popular with hotel guests.

    1 night romance trip, Feb 16, 2019

    Verified Hotels.com guest review

See all 194 reviews