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The Carmen Hotel - Ocean Front

Property class: 4.5
Waterfront hotel with outdoor pool, near Playa del Carmen Main Beach

Choose dates to view prices

The Carmen Hotel - Ocean Front features a rooftop terrace and puts you within a five-minute walk of Quinta Avenida. You can splash around at the outdoor pool, grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. Other highlights at this luxurious hotel include a poolside bar, a snack bar/deli and a terrace. Fellow travellers love the pool and helpful staff.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free WiFi
  • Air conditioning
  • Bar
  • 24/7 front desk

Main amenities (12)

  • Daily housekeeping
  • Near the beach
  • Restaurant and bar/lounge
  • Outdoor pool
  • Rooftop terrace
  • Breakfast available
  • Beach umbrellas
  • Pool bar
  • Terrace
  • 24-hour front desk
  • Snack bar/deli
  • Concierge services

Feel at home (6)

  • Private bathroom
  • Television
  • Terrace
  • Daily housekeeping
  • Blackout drapes/curtains
  • Elevator
The current price is R1 129
R1 422 total
includes taxes & fees
11 Sept - 12 Sept

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Reef Suite King

A modern bed with a curved headboard, white bedding, and multiple pillows in various colors and patterns.

Reef Suite King

  • Sleeps 2
  • Free WiFi

View all photos for Reef Suite King

A modern bedroom with a curved bed, a wooden headboard, a bedside table with a mirror, and a built-in bathtub.

Reef Suite King

8,8 out of 10
Excellent
(5 reviews)
  • City view
  • 34 sq m
  • 1 bedroom
  • Sleeps 2
  • Free WiFi

View all photos for Coral Suite

A modern hotel room with two beds, a curved ceiling design, and a wooden wall.

Coral Suite

8,4 out of 10
Very good
(7 reviews)
  • City view
  • 34 sq m
  • 1 bedroom
  • Sleeps 4
  • Free WiFi

View all photos for Reef Suite King

A modern bedroom with a curved bed, a large window, and a view of the outdoors.

Reef Suite King

7,4 out of 10
Good
(14 reviews)
  • 34 sq m
  • 1 bedroom
  • Sleeps 2
  • Free WiFi

View all photos for Captain's Suite

A modern bedroom with a curved bed, a large window, and a ceiling fan.

Captain's Suite

  • Partial ocean view
  • 60 sq m
  • 1 bedroom
  • Sleeps 2
  • Free WiFi

View all photos for Sunrise Suite

A modern bedroom with a curved headboard, a large bed with white bedding and red pillows, a wooden nightstand, and a view of the sea through large windows.

Sunrise Suite

8,0 out of 10
Very good
(9 reviews)
  • Ocean view
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • Free WiFi

View all photos for Grand Ocean Suite

A modern hotel room with a large bed, two pink armchairs, a white sofa, a TV, and a balcony with a view of palm trees.

Grand Ocean Suite

8,0 out of 10
Very good
(2 reviews)
  • Ocean view
  • 50 sq m
  • 1 bedroom
  • Sleeps 2
  • Free WiFi

View all photos for Owner´s Suite

A modern living room with a glass coffee table, white sofas, and a view of the ocean.

Owner´s Suite

  • Ocean view
  • 71 sq m
  • 1 bedroom
  • Sleeps 2
  • Free WiFi

Room

  • Sleeps 4
  • Free WiFi

Room

  • Sleeps 4
  • Free WiFi

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8.0 out of 10, Very good, 1 004 reviews
The price is R875
R1 114 total
includes taxes & fees
13 Sept - 14 Sept
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About the area

Map
Playa del Carmen, QROO

What's nearby

  • Central Square - 2 min walk - 0.2 km
  • Calle 12 - 2 min walk - 0.2 km
  • Quinta Avenida - 5 min walk - 0.4 km
  • Playa del Carmen Main Beach - 8 min walk - 0.7 km
  • Mamitas Beach - 12 min walk - 1.1 km

Getting around

  • Cancun Intl. Airport (CUN) - 50 min drive
  • Cozumel Intl. Airport (CZM) - 12.4 miles/19.9 km

Restaurants

  • ‪El Árbol de la Diez - ‬3 min walk
  • ‪Club SociaL - ‬2 min walk
  • ‪Logia Café - ‬2 min walk
  • ‪El Tapas Restaurante - ‬1 min walk
  • ‪Osteria De Roma - ‬2 min walk

About this property

The Carmen Hotel - Ocean Front

  • The Carmen Hotel - Ocean Front features a rooftop terrace and puts you within a five-minute walk of Quinta Avenida. You can splash around at the outdoor pool, grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. Other highlights at this luxurious hotel include a poolside bar, a snack bar/deli and a terrace. Fellow travellers love the pool and helpful staff.

At a glance

Hotel size

    • 37 rooms
    • Arranged over 5 floors

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: 6:00 PM
    • Late check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is 11:00 AM

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum guest age is 18
    • Minimum check-in age is 18

Children

    • No cots (infant beds)

Pets

    • Pets not allowed
    • Service animals welcome

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • No on-site parking

Other information

    • Smoke-free property
    • Caters to adults only

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 8:00 AM–11:30 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Snack bar/deli

What to do

  • Beach nearby

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Luggage storage
  • Beach umbrellas
  • Pool umbrellas
  • Romance packages

Facilities

  • 1 building/tower
  • Built in 2016
  • Rooftop terrace
  • An outdoor pool

Accessibility

  • Elevator
  • Elevator door width (inches): 59
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 39
  • Wheelchair-accessible restaurant
  • Well-lit path to entrance
  • Stair-free path to entrance

Room amenities

Be entertained

  • 50-inch LED TV
  • Digital TV channels
  • Streaming services

Home comfort

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Premium bedding

What to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Free tea bags/instant coffee

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Mobile key entry

Special features

Dining

Deck 5 - Onsite rooftop bar. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: MXN 58.66 per accommodation, per night

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately MXN 280 per person

Policies

Construction is underway at a neighboring building and there may be noise disturbance from the construction work.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Noise-free guestrooms cannot be guaranteed.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, Diners Club

Also known as

Carmen Hotel Playa del Carmen
Carmen Hotel
Carmen Playa del Carmen

Frequently asked questions

Does The Carmen Hotel - Ocean Front offer free cancellation for a full refund?

Yes, The Carmen Hotel - Ocean Front does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at The Carmen Hotel - Ocean Front?

Yes, there's an outdoor pool.

Are pets allowed at The Carmen Hotel - Ocean Front?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at The Carmen Hotel - Ocean Front?

Sorry, there's no onsite parking at The Carmen Hotel - Ocean Front.

What are the check-in and check-out times at The Carmen Hotel - Ocean Front?

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM. Check-out time is 11:00 AM.

Is there an onsite casino at The Carmen Hotel - Ocean Front?

No, this hotel doesn't have a casino, but Riviera Gran Casino (2-min walk) is nearby.

What is there to do at The Carmen Hotel - Ocean Front and nearby?

The Carmen Hotel - Ocean Front has an outdoor pool.

Are there restaurants at or near The Carmen Hotel - Ocean Front?

Yes, there's an onsite restaurant, Deck 5.

Does The Carmen Hotel - Ocean Front have any outdoor private spaces?

Yes, every room features a balcony.

What's the area around The Carmen Hotel - Ocean Front like?

The Carmen Hotel - Ocean Front is located on the waterfront in Downtown Playa del Carmen, a short 4-minute walk from Quinta Avenida and 9 minutes' walk from Playa del Carmen Main Beach. Travelers say this hotel is in a good location.

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