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All properties in Gretna, Louisiana, United States of America
Aparthotel

Homewood Suites by Hilton New Orleans West Bank Gretna

3-star aparthotel with bar/lounge, near Ernest N. Morial Convention Center

  • Free on-the-go breakfast, free WiFi, and free parking

Image gallery

  • Pool
  • Pool
  • Outdoor Pool
  • Studio, 1 King Bed, Accessible, Non Smoking (Hearing) - Living Area
  • Pool
Pool. Image 1 of 33.
1 / 33Pool
3 Westbank Expressway, Gretna, 70053, LA, United States of America
8,8.Fabulous.
  • It was a good, clean stay the hotel is really nice.. but on the last morning they gave…

    Jul 2, 2021

  • We never stayed there it was over booked a n.v d hotel.com booked us any and we did not…

    Jun 26, 2021

See all 314 reviews

Official standards

This property advises that it adheres to CleanStay (Hilton) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Contactless check-in is available
  • Protective clothing is available to guests
  • Masks are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Quiet
Easy parking
Safe
Convenient
Shopping
  • Free parking
  • Free WiFi
  • Gym
  • Kitchen
  • Air Conditioning

Property highlights

Main amenities

  • 97 apartments
  • Housekeeping (on request)
  • Bar/lounge
  • Fitness center
  • Business center
  • Area shuttle

Feel at home

  • Free cribs/infant beds
  • Sofa bed
  • Kitchen
  • Cookware, dishware, and utensils
  • Stovetop
  • Microwave

What’s around

  • Ernest N. Morial Convention Center - 3.7 mi / 6 km
  • National World War II Museum - 3.9 mi / 6.2 km
  • Mercedes-Benz Superdome - 4.6 mi / 7.3 km
  • Smoothie King Center - 4.6 mi / 7.4 km
  • Jackson Square - 4.9 mi / 7.9 km
  • Cafe Du Monde - 5 mi / 8 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Studio Suite, 1 King Bed, Non Smoking
  • Suite, 1 Bedroom, Non Smoking
  • Suite, 1 Bedroom, Non Smoking
  • Studio Suite, 1 King Bed, Non Smoking
  • Studio, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)
  • Studio, 1 King Bed, Accessible, Non Smoking (Hearing)
  • Suite, 1 King Bed, Accessible, Bathtub
  • Suite, 2 Queen Beds, Accessible, Non Smoking (Mobility & Hearing, Roll-in Shower)
  • Suite, 2 Queen Beds, Accessible, Non Smoking (Hearing)

What’s around

Landmarks

  • Ernest N. Morial Convention Center - 3.7 mi / 6 km
  • National World War II Museum - 3.9 mi / 6.2 km
  • Mercedes-Benz Superdome - 4.6 mi / 7.3 km
  • Smoothie King Center - 4.6 mi / 7.4 km
  • Jackson Square - 4.9 mi / 7.9 km
  • Cafe Du Monde - 5 mi / 8 km
  • Naval Air Station Joint Reserve Base New Orleans - 9.4 mi / 15.1 km

Getting around

  • Louis Armstrong New Orleans Intl. Airport (MSY) - 23 min drive
  • New Orleans Union Passenger Terminal - 6 min drive
  • Area shuttle (surcharge)
map
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3 Westbank Expressway, Gretna, 70053, LA, United States of America

At a glance

Size

  • 97 apartments
  • Arranged over 4 floors

Arriving/leaving

  • Check-in time 3:00 PM-anytime
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival. Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free onsite self parking
*See small print for additional details or extra charges

The manager

Speaks: English

At the aparthotel

Food and drink

  • Free on-the-go breakfast daily
  • Bar/lounge
  • Coffee/tea in a common area

Things to do

  • Fitness facilities
  • Basketball on site

Working away

  • Business center
  • Conference space
  • Conference space size (feet) - 650
  • Conference space size (meters) - 60
  • One meeting room

Services

  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free grocery shopping service
  • Luggage storage
  • Multilingual staff

Facilities

  • Elevator
  • Safe-deposit box at front desk
  • Designated smoking areas (fines apply)

Accessibility

  • In-room accessibility
  • Roll-in shower

Languages Spoken

  • English

In the apartment

Home comforts

  • In-room climate control (air conditioning)
  • Ceiling fan
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Sofa bed
  • Sofa bed size double
  • Premium bedding

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer

Be entertained

  • 40-inch flat-screen TV
  • Premium TV channels

Stay connected

  • Desk
  • Free weekday newspaper
  • Free WiFi
  • Free local calls

Food and drink

  • Refrigerator
  • Microwave
  • Kitchen
  • Stovetop
  • Cookware, dishware, and utensils
  • Dishwasher

More

  • In-room safe

Small print

Also known as

  • Homewood Suites Hilton New Orleans West Bank Gretna Hotel
  • Homewood Suites by Hilton New Orleans West Bank Gretna Gretna
  • Homewood Suites Hilton New Orleans West Bank Hotel
  • Homewood Suites Hilton New Orleans West Bank Gretna
  • Homewood Suites Hilton New Orleans West Bank
  • wood Suites Hilton Orleans We

Optional extras

Area shuttle service is offered for an extra charge

Policies

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast.

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards, debit cards, and cash.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Homewood Suites by Hilton New Orleans West Bank Gretna does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Sorry, pets aren't allowed, but service animals are welcome.
  • You can check in from 3:00 PM - anytime. Check-out time is noon. Contactless check-in and check-out are available.
  • Yes. Nearby restaurants include Round House Bar & Grill (3-min walk), Tony Mandina's (12-min walk), and Dimartino's Famous Muffulettas (2.3 mi).
  • Onsite recreation at Homewood Suites by Hilton New Orleans West Bank Gretna includes basketball. Homewood Suites by Hilton New Orleans West Bank Gretna also has a fitness center.
8,8.Fabulous.
  • 10,0.Exceptional

    Relaxin

    The front desk representative allowed an early check in which was wonderful, the only thing that it wasn’t enough towels available

    lacy, 2 night trip, Jun 11, 2021

    Verified Hotels.com guest review

  • 4,0.Fair

    It was ok but i would not stay here again

    Pool was out of commission without notice. Seems that everyone was on a different page with check in rules. Also random charges on my card with no explanation.

    4 night family trip, Jun 10, 2021

    Verified Hotels.com guest review

  • 10,0.Exceptional

    Best hotel on the west bank

    I stayed here one night while working a festival in Belle Chasse. It was incredibly clean and followed covid guidelines. Our original two queen room was unavailable so they subbed two king rooms at the same rate. Would definitely stay again

    Tiffany, 1 night business trip, Jun 4, 2021

    Verified Hotels.com guest review

  • 10,0.Exceptional

    My new FAVORITE spot

    I have zero compliants. Check in was a breeze, the young lady at the front desk was super sweet and fast. The room (suite) was immaculate and had everything i needed. I liked being able to access my room from a side door, which required the key to get in. I felt safe. Didn't use the pool but i sure will return to be able to!

    jaeda, 1 night trip, May 21, 2021

    Verified Hotels.com guest review

  • 2,0.Poor

    Terrible, Horrible, No Good, Very Bad Hotel

    I don't like to complain, but I'm doing so as a warning to others. We had a terrible experience here. Partial list of issues: • The person at the front desk was very rude—I mean startlingly, shockingly rude. And no, it wasn't in response to anything I said. She was rude from word one. I've stayed in hundreds of hotels and have never experienced someone with a personality this ill-suited to the job. • The room we were given is not what we booked and not what we paid for. We booked a suite with two queen beds and a pull-out couch; we were given a single king. I showed the front desk our confirmation email (I booked the room correctly). She did not care. In the room itself, there were multiple issues, as indicated by the photos I uploaded: • Mold in the shower • Empty Kleenex container and no facial tissues anywhere in the room • Safe didn't work (dead batteries) • Missing light bulb • Clogged sink • Garbage disposer did not work (and would not even turn on), so sink stayed clogged. • Plugging in the iron would trip the circuit breaker, even when nothing else was plugged in. • Water pressure in the shower was so low, it was difficult to bathe. • Water temperature was lukewarm at best. • No pillowcases provided for some of the pillows Worst of all, the front desk just pointed me to Hotels.com for the booking error and said it was their fault; I called Hotels.com multiple times, stayed on hold for well over an hour, and still never got anywhere. I give up.

    1 night family trip, May 14, 2021

    Verified Hotels.com guest review

  • 6,0.Good

    This was a nice hotel, however we asked for several items that should have been in the room, ie ironing board and tissue. We still had not received all of the items requested until “Tasha” came to the rescue. The room was comfortable and spacious. The bathroom needed a deep clean. Would not swim in the pool, the sides were green.

    Bruce, 3 night trip, May 10, 2021

    Verified Hotels.com guest review

  • 8,0.Very good

    Will return

    Great place and staff. Everything was fairly clean. Only downfall was the pool was still closed due to covid but didn't state that anywhere on the site.

    Benjamin, 2 night trip, May 6, 2021

    Verified Hotels.com guest review

  • 10,0.Exceptional

    Very clean

    1 night trip, Apr 24, 2021

    Verified Expedia guest review

  • 10,0.Exceptional

    Perfection once again!

    This place just keeps getting better! The staff is Phenomenal. The room are great. Constant police presence and a comfortable place with family and friends.

    Tivon, 2 night family trip, Apr 9, 2021

    Verified Hotels.com guest review

  • 10,0.Exceptional

    Business travel for several week days. Nice hotel, clean room and facilities, friendly helpful staff.

    Dennis, 3 night business trip, Apr 5, 2021

    Verified Hotels.com guest review

See all 314 reviews