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Résidence Hôtelière Otroiza

Photo gallery for Résidence Hôtelière Otroiza

Front of property
Standard Triple Room, Terrace, Mountain View | Premium bedding, desk, cribs/infant beds, rollaway beds
Standard Double Room, Accessible | Premium bedding, desk, cribs/infant beds, rollaway beds

Overview of Résidence Hôtelière Otroiza

Résidence Hôtelière Otroiza

In the heart of Cilaos

9,2/10 Superb

63 verified guest reviews

Popular amenities

  • Free parking
  • Free WiFi
  • Air conditioning
  • Refrigerator
  • Laundry facilities
The price is R1 630
Price available on 2022/12/04
3 Rue du Pere Boiteau, Cilaos, 97413

Room options

About this area

What's nearby

  • Heart of Cilaos

Getting around

  • Saint-Pierre (ZSE-Pierrefonds) - 74 min drive
  • Denis (RUN-Roland Garros Airport (RUN) - 138 min drive


  • Chez Noé - 2 min walk
  • Au coeur des vignes - 3 min walk
  • L'Isabelle - 7 min walk
  • Le Magnolia - 8 min walk
  • Le petit randonneur - 8 min walk

About this property

Résidence Hôtelière Otroiza

Enjoy your visit to Cilaos with a stay at Résidence Hôtelière Otroiza. Guests will have free perks like WiFi and self parking. A terrace and a garden are other highlights. Fellow travelers say good things about the breakfast.


English, French

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning

Social distancing

Cashless transactions are available for all charges at the property
Social distancing measures in place

Safety measures

Hand sanitizer provided
Enhanced food service safety measures are in place
This information is provided by our partners.

At a glance

Hotel size

  • 10 rooms


  • Check-in time starts at 2 PM
  • Minimum check-in age - 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • The front desk is open daily from 8 AM - 7 PM
  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
  • A 3% processing fee applies for payments by ANCV Chèques-Vacances (holiday vouchers).

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • Pets not allowed


  • Free WiFi in public areas
  • Free WiFi in rooms


  • Free onsite self parking
  • Wheelchair-accessible parking on site

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Continental breakfast (surcharge) each morning 7:30 AM–9:30 AM
  • Shared microwave


  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff


  • Safe-deposit box at front desk
  • Garden
  • Terrace


  • Accessible bathroom (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking


  • English
  • French

Room amenities

Be entertained

  • 32-inch LCD TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Portable fan

Sleep well

  • Premium bedding
  • Crib/infant bed (surcharge)
  • Rollaway/extra bed (surcharge)

What to enjoy

  • Furnished balcony/patio

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Refrigerator


  • Daily housekeeping

Fees & policies

Optional extras

  • Continental breakfast is offered for an extra charge of EUR 10 for adults and EUR 5 for children (approximately)

Children & extra beds

  • Cribs/infant beds are available for EUR 20.0 per night
  • Rollaway beds are available for EUR 19.0 per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning.

Social distancing measures are in place; guests are provided with hand sanitizer; cashless payment methods are available for all transactions.

Enhanced food service safety measures are in place.


Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards and ANCV Chèques-vacances. Cash is not accepted.

Also known as

Résidence Hôtelière Otroiza Guesthouse Cilaos
Résidence Hôtelière Otroiza Guesthouse
Résidence Hôtelière Otroiza Cilaos
Résince Hôtelière Otroiza Cil
Hoteliere Otroiza Cilaos
Résidence Hôtelière Otroiza Cilaos
Résidence Hôtelière Otroiza Guesthouse
Résidence Hôtelière Otroiza Guesthouse Cilaos

Frequently asked questions

What are the cleanliness and hygiene measures currently in place at Résidence Hôtelière Otroiza?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, and social distancing measures are in place. Please note that this information has been provided by our partners.
How much does it cost to stay at Résidence Hôtelière Otroiza?
As of 03 December 2022, prices found for a 1-night stay for 2 adults at Résidence Hôtelière Otroiza on 04 December 2022 start from R1 630, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Are pets allowed at Résidence Hôtelière Otroiza?
Sorry, pets aren't allowed.
Is parking offered on site at Résidence Hôtelière Otroiza?
Yes, there's free self parking.
What are the check-in and check-out times at Résidence Hôtelière Otroiza?
You can check in starting at 2 PM. Check-out time is 11 AM.
What is there to do at Résidence Hôtelière Otroiza and nearby?
Résidence Hôtelière Otroiza has a garden.
Are there restaurants at or near Résidence Hôtelière Otroiza?
Yes. Nearby restaurants include L'Isabelle (7-min walk), Le Magnolia (8-min walk), and Le petit randonneur (8-min walk).
Does Résidence Hôtelière Otroiza have any outdoor private spaces?
Yes, every room features a furnished balcony or patio.
What's the area around Résidence Hôtelière Otroiza like?
Résidence Hôtelière Otroiza puts you in the heart of Cilaos. Popular attractions include Cirque de Salazie, which is 12 minutes away by car. Travelers recommend the guesthouse for its quiet location.

Overall score and ratings






Staff & service




Property conditions & facilities



8/10 Very good

Brice, 1-night trip
Verified guest review

10/10 Exceptional

Super friendly staff and really close to all the hikes in the area. The hotel was also really clean and comfortable, highly recommended!
1-night family trip
Verified Expedia guest review

10/10 Exceptional

So cute! After you survive the winding roads, you’ll need a place to sleep for the night. The hotel will meet your needs and provide a comfortable stay for the night. Not luxury, but it’s great for what it is. The breakfast was wonderful.
K, 1-night family trip
Verified Expedia guest review

8/10 Very good

Jeff, 1-night family trip
Verified guest review

8/10 Very good

Nice little hôtel in Cilaos. Very friendly staff
Céline, 1-night romance trip
Verified guest review

10/10 Exceptional

Breathtaking mountain view. Beautiful property with tasteful decoration and furniture. Breakfast is very good. Located at centre of Cilaos, a quiet mountain paradise!
Wendy, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Great place
Great hotel in a very good condition. Clean and spacious rooms. Friendly staff.
3-night romance trip
Verified guest review

8/10 Very good

christian, 2-night trip
Verified guest review

10/10 Exceptional

Laurence, 2-night trip
Verified guest review

8/10 Very good

Parfait pour depart de rando
Personnel très serviable. La vue de la chambre est magnifique. Petit déjeuner très copieux avant de partir en rando
Sylvie, 1-night trip with friends
Verified guest review