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All properties in Oaxaca, Oaxaca, Mexico

Hotel Santa Helena Plaza

Hotel with outdoor pool, near Benito Juarez Market

  • Free WiFi and free parking

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  • Hotel Santa Helena Plaza
  • Hotel Santa Helena Plaza
  • Outdoor Pool
  • Outdoor Pool
  • Hotel Santa Helena Plaza
Hotel Santa Helena Plaza. Image 1 of 33.
1 / 33Hotel Santa Helena Plaza
Galeana 304, Oaxaca, 68000, OAX, Mexico
8,2.Very good.
  • The hotel has spacious rooms with balcony views of the pool. The pool was a fantastic…

    May 13, 2021

  • A lovely spot to explore Oaxaca - nice big bright rooms with private terrace and a pool

    Nov 21, 2020

See all 32 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • 24 hours Gap period enforced between guest stays -
  • Guests are provided with free hand sanitizer
  • Free parking
  • Pool
  • Free WiFi

Property highlights

Main amenities

  • 30 guestrooms
  • Daily housekeeping
  • Outdoor pool
  • Terrace
  • 24-hour front desk
  • Computer station

For families

  • Rollaway/extra beds (surcharge)
  • Private bathroom
  • Television
  • Free toiletries
  • Terrace
  • Daily housekeeping

What’s around

  • In Oaxaca Centro
  • Benito Juarez Market - 7 min walk
  • Zocalo Square - 8 min walk
  • Oaxaca Cathedral - 9 min walk
  • Church of Santo Domingo de Guzman - 16 min walk
  • Oaxaca Ethnobotanical Garden - 18 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Room, 1 King Bed
  • Double Room, 2 Queen Beds

What’s around

Landmarks

  • In Oaxaca Centro
  • Benito Juarez Market - 7 min walk
  • Zocalo Square - 8 min walk
  • Oaxaca Cathedral - 9 min walk
  • Church of Santo Domingo de Guzman - 16 min walk
  • Oaxaca Ethnobotanical Garden - 18 min walk
  • Oaxaca Textile Museum - 12 min walk
  • Graphic Arts Institute of Oaxaca - 17 min walk
  • Monte Alban - 5.6 mi / 9 km
  • Tule Tree - 7.1 mi / 11.5 km

Getting around

  • Xoxocotlan Intl. Airport (OAX) - 21 min drive
map
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Galeana 304, Oaxaca, 68000, OAX, Mexico

At a glance

Hotel size

  • This hotel has 30 rooms

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free uncovered onsite self parking
  • Wheelchair-accessible parking on site
*See small print for additional details or extra charges

In the hotel

Things to do

  • Outdoor pool

Working away

  • Computer station

Services

  • 24-hour front desk
  • Tours/ticket assistance
  • Luggage storage

Facilities

  • Safe-deposit box at front desk
  • Designated smoking areas
  • Terrace
  • Television in common areas

Accessibility

  • In-room accessibility
  • Wheelchair-accessible parking

Languages Spoken

  • Spanish

In the room

Home comforts

  • Iron/ironing board (on request)

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries

Be entertained

  • Flat-screen TV
  • Cable TV channels

Stay connected

  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping

Small print

Also known as

  • Hotel Santa Helena Plaza Oaxaca
  • Santa Helena Plaza Oaxaca
  • Santa Helena Plaza
  • Hotel Santa Helena Plaza Hotel
  • Hotel Santa Helena Plaza Oaxaca
  • Hotel Santa Helena Plaza Hotel Oaxaca

Policies

Pool access available from 9:00 AM to 9:00 PM.

This property does not have elevators.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property accepts credit cards, debit cards, and cash.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Hotel Santa Helena Plaza does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Yes, there's an outdoor pool. Guests have pool access from 9:00 AM to 9:00 PM.
  • Sorry, pets and service animals aren't allowed.
  • You can check in from 3 PM - midnight. Check-out time is noon.
  • Yes. Nearby restaurants include Cafe Alex (3-min walk), Xuncu Choco (6-min walk), and Casa de Mezcal (7-min walk).
  • Hotel Santa Helena Plaza has an outdoor pool.
8,2.Very good.
  • 10,0.Exceptional

    They are very clean. Also room is very big. Bed is old.

    1 night business trip, Feb 11, 2020

    Verified Expedia guest review

  • 8,0.Very good

    ER LOCATION FOR DIA DE LOS MUERTOS

    PERFECT LOCATION to celebrate Dia De Los Muertos. Far enough away from the celebration to get adequate sleep.

    Teresa M, 3 night trip, Nov 1, 2019

    Verified Hotels.com guest review

  • 8,0.Very good

    Nice place to rest

    Clean,basic but nice place, there are regulations for use of pool but do not follow it, parking is reduced when it is full you can not leave if you do not remove the cars from the passage, lack of additional service like coffee maker, no air conditioner.

    Fernando, 2 night family trip, Oct 25, 2019

    Verified Hotels.com guest review

  • 6,0.Good

    I loved that they had a pool, but it was ambient temperature and too cold to swim. The reclining chairs around the pool were a lovely touch, however they were in disrepair. The hotel overall is a beautiful property but there were areas that could have been better maintained. We had not the best experience with the service in that the night staff is totally disconnected from the day staff. It appears the hotel is looking for additional personnel, and I’m assuming that they know that this is an issue. The Internet service is absolutely unreliable no matter where you go. Night staff did not know how to reset the Internet modem/router.

    Sara, 2 night romance trip, Apr 17, 2019

    Verified Expedia guest review

  • 10,0.Exceptional

    Very clean property and cool location. Kids and I loved the pool...although it was not warm it was refreshing.

    2 night family trip, Feb 1, 2019

    Verified Expedia guest review

  • 8,0.Very good

    Some pros, some cons

    On the one hand, not a nice neighborhood, and most special requests (like for late check out or using a microwave for a moment) were answered with “no”. On the other, clean, bright, spacious rooms, high water pressure and plenty of hot water, nice pool and outdoor area. Closest great coffee is Caracol Purpura (7 min walk), 15 minute walk to the downtown centre (good if you’re obsessed with getting a lot of steps per day as I am), 10 min walk to best bakery in Mexico (Boulenc), 15 min walk to the Guelaguetza stadium if you’re adventurous and like climbing stairs.

    Eric P, 5 night romance trip, Dec 28, 2018

    Verified Hotels.com guest review

  • 10,0.Exceptional

    Great

    Stay and staff was great.

    silvia, 13 night romance trip, Dec 12, 2018

    Verified Hotels.com guest review

  • 8,0.Very good

    Hotel Santa Helena Plaza

    The hotel was very peaceful and the room was super clean. There aren’t many amenities but the room rates are quite inexpensive. The furnishings offer old world Mexican charm but bed linens and towels could use an upgrade. The location is a short walk to the big cathedral which is another few blocks to the Zocalo. The pool area is nice, There’s a pretty mural in the cantina area. The pool is not heated but probably very refreshing when it’s super hot. The staff was friendly and helpful when I needed to call a taxi. They are very hands off once you check in. I’d say this is a good value hotel and seemed to have mostly nationals as guests.

    Lydia, 2 night trip with friends, Oct 28, 2018

    Verified Hotels.com guest review

  • 6,0.Good

    El personal debe mejorar su atención y ofrecer al menos café de cortesía.

    2 night trip with friends, Dec 13, 2020

    Verified Expedia guest review

  • 8,0.Very good

    Buen hotel de descanso

    Los baños de la alberca sin papel higiénico, el check out es muy temprano 11 am

    Israel, 1 night trip, Sep 5, 2020

    Verified Hotels.com guest review

See all 32 reviews