Other reviews woefully out of date. Insist on one of the few rooms with air-con for an extra 100 pesos/night. Upon arrival, desk man tried to give a low-floor room in spite of (granted) request for assigned hi-floor corner room w/ balcony (and air-con option; #19). Required a call outside to an English-speaker who wasn't exactly supportive despite of advance approvals. Every fixture/finish stained/pitted. Bedding clean. Refrigerator uncleaned but worked. Room sunny/pleasant with good ventilation in Covid times; other rooms appeared dark/dismal/hot. It IS quiet, that is a plus, and has a depressing pool that is better than none. But poor service. A desk person sadly with a developmental disability literally rendering her without speech. Sorry but this is a hotel, and this is a big problem and a disrespect of the customers. BTW, no family in evidence, no pizza, no nothing. No Uber here and no cabs around at night. You'd have to hope to hail one during the day; they can't arrange one. Trusty food options all in the vicinity of the Zocalo/the more populated beaches, frankly a better jumping-off point to explore everything. The nearby beaches referenced are dirty/not worth it, having seen them all. Sure, walk to the cliff-divers at night, but the Mirador hotel itself proves not worth seeing. You still have to take a bus to get to Caleta/Caletilla--not the kind of beaches you came to Acapulco for, but nice for a single afternoon; that same bus can be caught all along the Costera.