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All properties in Bandung, West Java, Indonesia

Mercure Bandung City Centre

4-star hotel with outdoor pool, near Mall 23 Paskal

  • Free WiFi and free parking
From
ZAR 543

Restrictions related to your trip

  • Due to COVID-19, this property’s food and beverage options may be limited.

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  • Pool
  • Pool
  • Pool
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Jalan Lengkong Besar 8, Bandung, 40261, Indonesia
7,8.Good.
  • A great place and location. Convenient to go around within the City

    Aug 16, 2021

  • Hotel needs to improve their service and cleanliness.

    Dec 22, 2020

See all 40 reviews

Official standards

This property advises that it adheres to ALLSAFE (Accor Hotels) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Gap period enforced between guest stays - 24 hours
  • Contactless check-in is available
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Convenient

The following facilities or services will be unavailable from October 25 2021 to January 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities
  • Shuttle services
    • Free parking
    • Pool
    • Free WiFi
    • Airport transfer
    • Gym
    • Non-smoking

    Property highlights

    Main amenities

    • 163 smoke-free guestrooms
    • Daily housekeeping
    • Restaurant
    • 1 outdoor pool
    • Breakfast available
    • Fitness center

    For families

    • Free cribs/infant beds
    • Children's pool
    • Rollaway/extra beds (surcharge)
    • Private bathroom
    • Television
    • Daily housekeeping

    What’s around

    • In Astana Anyar
    • Mall 23 Paskal - 29 min walk
    • Trans Studio Bandung - 42 min walk
    • Braga Street - 6 min walk
    • Museum of the Asian African Conference - 6 min walk
    • Merdeka Building - 7 min walk

    Book this property and collect stamps after your stay

    Remember, collect 10 stamps, get 1 reward* night

    Enter dates for 2 guests

    Guests
    • Superior Room, 1 Queen Bed (With 1 Queen size bed)
    • Superior Room, 2 Twin Beds (With 2 Single beds)
    • Executive Suite, 1 Queen Bed
    • Classic Room, 1 Queen Bed (with 1 Queen size bed)
    • Classic Room, 2 Twin Beds (with 2 Single beds)
    • Privilege, Room, 1 Queen Bed, Balcony
    • Privilege, Room, 2 Twin Beds, Balcony

    What’s around

    Landmarks

    • In Astana Anyar
    • Mall 23 Paskal - 29 min walk
    • Trans Studio Bandung - 42 min walk
    • Braga Street - 6 min walk
    • Museum of the Asian African Conference - 6 min walk
    • Merdeka Building - 7 min walk
    • Grand Mosque - 9 min walk
    • Parahyangan Plaza - 9 min walk
    • Bandung City Square - 10 min walk
    • Bandung Post Office - 11 min walk
    • King's Shopping Center - 12 min walk

    Getting around

    • Bandung (BDO-Husein Sastranegara Intl.) - 6 min drive
    • Bandung Railway Station - 28 min walk
    • Bandung Ciroyom Station - 5 min drive
    • Stasiun Kiaracondong Station - 6 min drive
    • Airport shuttle (surcharge)
    map
    See on map
    Jalan Lengkong Besar 8, Bandung, 40261, Indonesia

    At a glance

    Hotel size

    • This hotel has 163 rooms
    • This hotel is arranged over 8 floors

    Arriving/leaving

    • Check-in time 3:00 PM-midnight
    • Check-out time is noon
    • Express check-out

    Restrictions related to your trip

    • Check COVID-19 restrictions.
    • Due to COVID-19, this property’s food and beverage options may be limited.

    Special check-in instructions

    Front desk staff will greet guests on arrival.

    Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 17

    Children

    • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding

    Pets

    • Pets not allowed

    Internet

    • Free WiFi in public areas (2-device limit)
    • Free WiFi in rooms (2-device limit)

    Transfers

    • Airport shuttle (available 24 hours)*

    Parking

    • Free onsite self parking
    • Free onsite valet parking
    • Onsite RV/bus/truck parking (fees apply)
    • Wheelchair-accessible parking on site
    • Onsite parking limited

    Other information

    • Smoke-free property
    *See fees & policies for additional details or extra charges

    In the hotel

    Food and drink

    • Buffet breakfast daily (surcharge)
    • Restaurant
    • 24-hour room service
    • Coffee/tea in a common area

    Things to do

    • Number of outdoor pools - 1
    • Children's pool
    • Fitness facilities
    • Spa services on site
    • Miniature golf on site

    Working away

    • Number of meeting rooms - 6

    Services

    • 24-hour front desk
    • Concierge services
    • Dry cleaning/laundry service
    • Laundry facilities
    • Free newspapers in lobby
    • Luggage storage
    • Wedding services
    • Porter/bellhop

    Facilities

    • Year Built - 2017
    • Elevator
    • Safe-deposit box at front desk

    Accessibility

    • Accessible bathroom
    • In-room accessibility
    • Wheelchair accessible
    • Wheelchair-accessible parking
    • Wheelchair-accessible concierge desk
    • Wheelchair-accessible registration desk
    • Wheelchair-accessible fitness centre
    • Wheelchair-accessible meeting spaces/business centre
    • Wheelchair-accessible on-site restaurant
    • Low-height counters/sink
    • Grab bar - near toilet

    Languages Spoken

    • English
    • Indonesian

    In the room

    Home comforts

    • In-room climate control (air conditioning)
    • Minibar
    • Coffee/tea maker
    • Slippers
    • Iron/ironing board

    Things to enjoy

    • In-room massage available

    Freshen up

    • Private bathroom
    • Shower only
    • Hair dryer

    Be entertained

    • 42-inch LED TV

    Stay connected

    • Desk
    • Free WiFi
    • Phone

    Food and drink

    • Free bottled water

    More

    • Daily housekeeping
    • In-room safe

    Special features

    Spa

    Guests can pamper themselves by indulging in the onsite spa services.

    Dining

    Onsite venue - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

    Onsite venue #2 - This bar serves breakfast, lunch, dinner, and light fare. Happy hour is offered. Open daily.

    Awards and affiliations

    This property has signed the UNESCO Sustainable Travel Pledge.

    Fees & policies

    Optional extras

    • Buffet breakfast is offered for an extra charge of IDR 125000 per person (approximately)
    • Airport shuttle service is offered for an extra charge of IDR 210000 per vehicle (one-way)

    Children & extra bedsPay at property

    You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
    • Rollaway beds are available for IDR 375000.0 per night
    • Airport shuttle service for children costs IDR 210000 (one-way)
    • Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds

    Hygiene & cleanliness

    This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

    Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

    Contactless check-in and contactless check-out are available.

    Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

    Each guestroom is kept vacant for a minimum of 24 hours between bookings.

    This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

    Policies

    Guests can rest easy knowing there's a fire extinguisher and a smoke detector on site.

    Transfers via airplane are required and must be arranged at least 72 hours before travel by contacting the property at the number on the booking confirmation.

    For transfers, guests must contact the property 72 hours prior to arrival at the number on the booking confirmation.

    The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

    This property accepts credit cards, debit cards and cash.

    Also known as

    • Mercure Bandung City Centre Hotel
    • Mercure Bandung City Hotel
    • Mercure Bandung City Bandung
    • Mercure Bandung City Centre Hotel
    • Mercure Bandung City Centre Bandung
    • Mercure Bandung City Centre Hotel Bandung

    *See fees & policies for additional details or extra charges

    FAQs

    • Yes, Mercure Bandung City Centre does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
    • Yes, there's free self and valet parking. Parking spots may be limited. RV/bus/truck parking is available.
    • Yes, there's an outdoor pool and a children's pool.
    • Sorry, pets aren't allowed.
    • You can check in from 3:00 PM - midnight. Check-out time is noon. Express check-out and contactless check-in and check-out are available.
    • Yes, there's an onsite restaurant that offers international cuisine. The dining venue will be unavailable from October 25 2021 to January 1 2022 (dates subject to change). Nearby restaurants include Queen Restaurant (5-min walk), Atmosphere (5-min walk), and Uncle's Storage (6-min walk).
    • Yes, an airport shuttle is available. The charge is IDR 210000 per vehicle one-way.
    • Mercure Bandung City Centre has an outdoor pool and a fitness center, as well as spa services.
    7,8.Good.
    • 6,0.Good

      Service response need to improve

      Hotel is okay, but they need to improve their room service. Specially sanitising rooms properly. No iron board in the room. And they provide only two water bottles in a day. Operator/ room service is not very responsive as for even asking for towels they took some time more than 20 min. So definitely hotel need to improve service

      1 night business trip, Dec 20, 2020

      Verified Hotels.com guest review

    • 8,0.Very good

      It’s ok hotel/stay

      Rooms looks old, shower water pressure inadequate. Good staff. Breakfast quality so-so

      4 night family trip, Aug 2, 2020

      Verified Hotels.com guest review

    • 10,0.Exceptional

      Like the spacious room and bathroom and pool on level 15th. Dislike the old towels.

      3 night romance trip, Dec 28, 2019

      Verified Expedia guest review

    • 10,0.Exceptional

      New and confortable

      This has the feel of a new hotel. The room was comfy and stylish. We loved lounging at night on the rooftop terrace next to the swimming pool. The morning swim with city overview was nice as well altough the pool is somehow on the small side and the water was a bit chilly. Very nice experience overall.

      kevin, 2 night family trip, Dec 23, 2019

      Verified Hotels.com guest review

    • 4,0.Fair

      Not recommended for a Business trip

      The rooftop pool has amazing views. However, there are no umbrellas. The rest of the hotel was very disappointing. No toilet roll or towel holders, as TV that kept coming on automatically (including after a power cut in the middle of the night), very noisy, etc. Renovation works ongoing, causing noise at bad times.

      Elizabeth, 6 night business trip, Oct 19, 2019

      Verified Hotels.com guest review

    • 8,0.Very good

      Bed creaky right side very badly. No dressing table.

      Alex, 2 night trip, Aug 30, 2019

      Verified Hotels.com guest review

    • 8,0.Very good

      Good for stay.

      It was good.

      2 night trip, Apr 29, 2019

      Verified Hotels.com guest review

    • 4,0.Fair

      The toilet was flooded! Disappointing for a new hotel

      3 night romance trip, Apr 11, 2019

      Verified Expedia guest review

    • 6,0.Good

      I like the atmosphere there. Very cosy and quiet. However, the service was slow and the quality food was unperposition. The price and the quantity was irrelevant

      Kaz, 4 night family trip, Mar 28, 2019

      Verified Expedia guest review

    • 10,0.Exceptional

      I love the hotel and hotel room, so good......

      sook meng, 3 night trip, Mar 27, 2019

      Verified Hotels.com guest review

    See all 40 reviews