ASTON Inn Mataram

Photo gallery for ASTON Inn Mataram

Primary image
Outdoor pool
In-room safe, desk, free WiFi, bed sheets
In-room safe, desk, free WiFi, bed sheets
In-room safe, desk, free WiFi, bed sheets

Overview of ASTON Inn Mataram

ASTON Inn Mataram

4.0 star property
4-star hotel in Mataram with outdoor pool and restaurant

8,4/10 Very good

106 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Non-smoking
Map
Jalan Panca Usaha No 1, Mataram, Lombok, 83126
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor pool
  • Fitness center
  • 24-hour room service
  • Spa services
  • Business center
  • Airport shuttle
  • Air conditioning
  • Garden
  • Front desk safe
  • Laundry service
For families
  • Children stay free
  • Refrigerator
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Garden
Cleaning & safety
  • Cleaned with disinfectant
  • Social distancing

Choose dates to view prices

About this area

What's nearby

  • Heart of Mataram
  • Senggigi Beach - 40 min drive

Getting around

  • Lombok (LOP-Lombok Intl.) - 43 min drive
  • Airport shuttle (surcharge)

About this property

ASTON Inn Mataram

ASTON Inn Mataram offers an airport shuttle (available 24 hours) for IDR 300000 per vehicle one way. Guests indulge in spa services, then grab a bite to eat at the restaurant. Other features of this upscale hotel include an outdoor pool, a bar/lounge, and a fitness center. Fellow travelers say good things about the pool and helpful staff.

Languages

English, Indonesian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Social distancing measures in place
This information is provided by our partners.

At a glance

Hotel size

  • 130 rooms

Arriving/Leaving

  • Check-in time from 2 PM - 2:30 PM
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • The front desk is open daily from 8 AM - 8 PM
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 3 children stay free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Free onsite valet parking

Transfers

  • Airport shuttle (available 24 hours)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • 24-hour room service

Traveling with children

  • Children stay free

Working away

  • Business center
  • Meeting rooms

Services

  • Front desk (limited hours)
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Porter/bellhop

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Fitness center
  • An outdoor pool
  • Spa services

Accessibility

  • Elevator
  • In-room accessibility
  • Wheelchair accessible

Languages

  • English
  • Indonesian

Room amenities

Be entertained

  • LED television
  • Premium cable channels

Home comfort

  • Air conditioning
  • Ceiling fan
  • Coffee/tea maker

Sleep well

  • Pillow menu
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Refrigerator
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of IDR 300000 per vehicle (one way)

Renovations and closures

The following facilities or services will be unavailable from July 1 2021 to September 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities

Pool, spa, & gym (if applicable)

  • Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place.

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property accepts credit cards, debit cards and cash.

Also known as

Aston Inn
Aston Mataram
Aston Inn Mataram Hotel
Aston Inn Mataram Mataram
Aston Inn Mataram Hotel Mataram

Frequently asked questions

Overall score and ratings

8,4

Very good

8,8/10

Cleanliness

8,9/10

Staff & service

8,6/10

Amenities

8,7/10

Property conditions & facilities

8,0/10

Eco-friendliness

8/10 Very good

Good for a short stay
For a short stay it's ok, the rate is quite cheap. Food taste was somehow strange. The aircon was not working, I called a 3pm, nobody was coming. Only after another call mechanic arrived a 9pm!!! to fix. When my husband arrives, security asked him to put on the mask, even many people inside walking and sittind without mask, even staff. So if you require a mask, which is actually not working against anythind, which is evidenced, same rules for everybody should be applicable. Interior alrady bit shabby.
1-night business trip
Verified Hotels.com guest review

4/10 Fair

Beds type choices are hoax
I travel alone for business trip and always choose the queen bed as I stayed alone. But the staff gave me twin beds with excuse "The rooms are full and we only have twin beds left, even though you've reserved for queen bed, it's doesn't mean you will get it, as we served who comes first". What the function of "type of beds" as choices if you CAN'T actually choose it? Why??????????? I really am not happy with the service and the receptionist staff ain't friendly, they gave me basic answers, not even trying to understand my situation.
2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

3-night trip
Verified Expedia guest review

2/10 Poor

1-night trip
Verified Expedia guest review

10/10 Exceptional

1-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

3-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

Great value and really friendly, charming and courteous staff
Colin, 4-night romance trip
Verified Wotif guest review

10/10 Exceptional

The staff were delightful, the restaurant was awesome and the room was a pleasant surprise, especially for the low price. Immaculately clean and had everything we needed for an overnighter. Pool deck is large and well presented, with gym, on 3rd floor. I could not fault my stay.
Joanna, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

1-night trip
Verified Expedia guest review

8/10 Very good

1-night trip
Verified Expedia guest review