The Wells Hotel

Photo gallery for The Wells Hotel

Primary image
Premium bedding, minibar, individually decorated, individually furnished
50-inch TV with digital channels
Premium bedding, minibar, individually decorated, individually furnished
Premium bedding, minibar, individually decorated, individually furnished

Overview of The Wells Hotel

The Wells Hotel

3.0 star property
Highlands boutique guesthouse with bar/lounge

9,0/10 Superb

80 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Free WiFi
  • Air conditioning
  • Refrigerator
  • Lounge area
  • Bar
Map
790 North 4th St, Highlands, NC, 28741
Main amenities
  • Housekeeping (on request)
  • Bar/lounge
  • Terrace
  • Coffee/tea in a common area
  • Garden
  • Picnic area
  • Luggage storage
  • Limited hour front desk
For families
  • Refrigerator
  • Private bathroom
  • Living room
  • Television
  • Garden
  • Terrace
Cleaning & safety
  • Cleaned with disinfectant
  • Contactless check-in
  • Personal protective equipment
  • Social distancing

Choose dates to view prices

About this area

Getting around

  • Asheville Regional Airport (AVL) - 83 min drive

About this property

The Wells Hotel

When you stay at The Wells Hotel, you'll be within a 15-minute drive of Chattahoochee National Forest. You'll have free perks like WiFi and self parking. A bar/lounge, a terrace, and a garden are other highlights at this boutique guest house. Fellow travelers say good things about the comfortable beds and helpful staff.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Contactless check-in and check-out
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
This information is provided by our partners.

At a glance

Hotel size

  • 15 rooms
  • Arranged over 1 level

Arriving/Leaving

  • Check-in time from 4:00 PM - anytime
  • Minimum check-in age - 21
  • Check-out time is 11 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • The front desk is open daily from 9:00 AM - 6:00 PM
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • No cribs (infant beds)

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking

Property amenities

Food and drink

  • Bar/lounge
  • Coffee/tea in a common area

Services

  • Front desk (limited hours)
  • Luggage storage

Facilities

  • 3 buildings/towers
  • Garden
  • Picnic area
  • Terrace

Accessibility

  • In-room accessibility
  • Well-lit path to entrance

Languages spoken

  • English
  • Spanish

Room amenities

Be entertained

  • 50-inch TV
  • Digital TV channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Ceiling fan
  • Minibar
  • Espresso maker

Sleep well

  • Premium bedding

What to enjoy

  • Individually furnished and decorated
  • Separate living room

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi

Food and drink

  • Refrigerator

More

  • Housekeeping (on request)
  • Access via exterior corridors

Special features

Dining

Stag Bar - Onsite bar.

Fees & policies

Optional extras

  • Late check-out can be arranged for an extra charge of USD 25 (subject to availability)

Renovations and closures

The following facilities or services will be unavailable from January 1 2022 to September 1 2022 (dates subject to change):
  • Dining venue(s)

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff.

Contactless check-in and contactless check-out are available.

This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

Policies

This property does not have elevators.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, and a smoke detector on site.

This property accepts credit cards and debit cards. Cash is not accepted.

Also known as

Chandler Inn Highlands
Chandler Inn
Chandler Highlands
The Chandler Inn
The Wells Hotel Highlands
The Wells Hotel Guesthouse
The Wells Hotel Guesthouse Highlands

Frequently asked questions

Overall score and ratings

9,0

Superb

9,1/10

Cleanliness

9,2/10

Staff & service

8,3/10

Amenities

8,7/10

Property conditions & facilities

8,8/10

Eco-friendliness

10/10 Exceptional

Probably the most comfortable bed I've ever slept in. Overall, the property was nice, the room cozy, the staff very friendly and helpful.
Steve, 1-night business trip
Verified Expedia guest review

10/10 Exceptional

Adam, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Beverly, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Surprisingly Nice Highlands Oasis
The Wells Hotel was hurriedly booked due to a weekend wedding of dear friends, and the official wedding hotel was sold out. Instead of serving just as a functional place to shower & sleep, The Wells proved to be a lovely stay that exceeded expectations.
Samuel, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

The hotel is quaint with updated fixtures. Great location. .5 miles to everything Highlands has to offer and easily walkable if you don’t feel like driving. Felt more like a cottage rather than a hotel. Virtual check-in and out which is a nice touch. Great lobby to hang with a glass of wine or enjoying a book.
Jason, 5-night trip
Verified Expedia guest review

10/10 Exceptional

Nice property. Easy to access, attentive management- in person or via text or phone.
John, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Great interior design
Pierre, 1-night romance trip
Verified Expedia guest review

6/10 Good

The property is unique and more like a rustic hostel type hotel with a little bigger room. Great price for Highlands area and very close to town. Had ants in room though. It was clean except for stains on couch and wall
Jodi, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Convenient location
David, 1-night family trip
Verified Expedia guest review

8/10 Very good

We traveled to the highlands for a wedding. The Wells fit our needs and was conveniently located near Main Street. Loved the self check in and fireplace. Parking was also conveniently located in the back, which fed into the stairs going to the room. It made getting in and out a breeze!
Allison, 2-night family trip
Verified Expedia guest review