The Grand Plaza Hotel Smouha

Photo gallery for The Grand Plaza Hotel Smouha

Primary image
Minibar, in-room safe, desk, blackout drapes
View from room
Minibar, in-room safe, desk, blackout drapes
Minibar, in-room safe, desk, blackout drapes

Overview of The Grand Plaza Hotel Smouha

The Grand Plaza Hotel Smouha

4-star property
4-star hotel with restaurant, near Green Plaza Mall

7,2/10 Good

61 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Free WiFi
  • Gym
  • Air conditioning
  • 24/7 front desk
  • Meeting Facilities
Map
14th May Avenue, Smouha, Alexandria
Main amenities
  • Daily housekeeping
  • Restaurant
  • Breakfast available
  • Health club
  • Self parking
  • 24-hour room service
  • Coffee shop/cafe
  • Business center
  • 3 meeting rooms
  • 24-hour front desk
  • ATM/banking services
  • Self-serve laundry
For families
  • Children stay free
  • Television
  • Daily housekeeping
  • Laundry facilities
  • Blackout drapes/curtains
  • Elevator

Choose dates to view prices

About this area

What's nearby

  • In Sidi Jabir

Getting around

  • Alexandria (ALY-Alexandria Intl.) - 3 min drive
  • Alexandria (HBE-Borg El Arab) - 59 min drive

About this property

The Grand Plaza Hotel Smouha

4-star hotel in the heart of Sidi Jabir
You can look forward to a coffee shop/cafe, laundry facilities, and a health club at The Grand Plaza Hotel Smouha. Be sure to enjoy international cuisine at the onsite restaurant. In addition to a business center, guests can connect to free in-room WiFi.
You'll also find perks like:
  • Buffet breakfast (surcharge), self parking (surcharge), and an elevator
  • A banquet hall, luggage storage, and a 24-hour front desk
  • A porter/bellhop, a ballroom, and 3 meeting rooms
  • Guest reviews give good marks for the breakfast, helpful staff, and proximity to shopping
Room features
All guestrooms at The Grand Plaza Hotel Smouha have thoughtful touches such as 24-hour room service and air conditioning, as well as amenities like free WiFi and safes.
Extra amenities include:
  • Designer toiletries and showers
  • 32-inch flat-screen TVs with satellite channels
  • Electric kettles, heating, and daily housekeeping

Languages

Arabic, English, Russian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of SGS (3rd party expert - Global)

Social distancing

Cashless transactions are available for all charges at the property
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 279 rooms
  • Arranged over 9 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - 3 AM
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation
  • Guests booked in a "Egyptian and Residents Only" room type must present an Egyptian ID at check-in. The property reserves the right to amend the rate if valid proof is not provided.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18
  • Local laws may restrict unmarried guests from sharing a room

Children

  • One child (5 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite self parking (USD 5.00 per day)

Other information

  • Designated smoking areas
  • No alcohol served onsite

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–10:00 AM
  • Restaurant
  • Coffee shop
  • 24-hour room service

Traveling with children

  • Children stay free

Working away

  • Business center
  • 3 meeting rooms
  • Conference space (2368 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop

Facilities

  • Built in 2017
  • ATM/banking
  • Health club

Accessibility

  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair accessible
  • Wheelchair-accessible registration desk

Languages

  • Arabic
  • English
  • Russian

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Satellite TV channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Minibar
  • Electric kettle
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Bed sheets provided

Freshen up

  • Shower only
  • Designer toiletries
  • Hair dryer (on request)
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Restaurant dining guide

Special features

Dining

Onsite venue - This restaurant specializes in international cuisine and serves lunch and dinner.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of USD 9 for adults and USD 5 for children (approximately)
  • Early check-in can be arranged for an extra charge (subject to availability, amount varies)
  • Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Children & extra beds

  • Guests must contact this property in advance to reserve rollaway/extra beds

Parking

  • Self parking costs USD 5.00 per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of SGS (3rd party expert - Global).

Policies

Only registered guests are allowed in the guestrooms.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards and cash.

Also known as

Grand Plaza Hotel Smouha Alexandria
Grand Plaza Hotel Smouha
Grand Plaza Smouha Alexandria
Grand Plaza Smouha
The Plaza Smouha Alexandria
The Grand Plaza Hotel Smouha Hotel
The Grand Plaza Hotel Smouha Alexandria
The Grand Plaza Hotel Smouha Hotel Alexandria

Frequently asked questions

Does The Grand Plaza Hotel Smouha offer free cancellation for a full refund?
Yes, The Grand Plaza Hotel Smouha does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at The Grand Plaza Hotel Smouha?
As of 03 October 2022, prices found for a 1-night stay for 2 adults at The Grand Plaza Hotel Smouha on 03 November 2022 start from R1 557, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at The Grand Plaza Hotel Smouha?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at The Grand Plaza Hotel Smouha?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at The Grand Plaza Hotel Smouha?
Yes. Self parking costs USD 5.00 per day.
What are the check-in and check-out times at The Grand Plaza Hotel Smouha?
You can check in from 3:00 PM - 3 AM. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability).
What is there to do at The Grand Plaza Hotel Smouha and nearby?
Maintain your daily exercise routine at the health club.
Are there restaurants at or near The Grand Plaza Hotel Smouha?
Yes, there's an onsite restaurant that offers international cuisine. Nearby restaurants include Ginger (10-min walk), Ole Cafe (2.1 mi), and Ottimo (2.5 mi).
What's the area around The Grand Plaza Hotel Smouha like?
The Grand Plaza Hotel Smouha is in Sidi Jabir, a short 7-minute walk from Green Plaza Mall.

Overall score and ratings

7,2

Good

7,3/10

Cleanliness

7,4/10

Staff & service

6,7/10

Amenities

7,4/10

Property conditions & facilities

8,0/10

Eco-friendliness

8/10 Very good

Lovely hotel and friendly staff Only issue is the rooms are not sound proof. I could hear well out neighbouring rooms . On breakfast the beans were only Luke warm not hot enough for my taste
Fatma, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

The staff were excellent! The room that i stayed in was very spacious and clean. Special thanks to Nashwa’s from the front desk for her Proffesional help with my extended stay request. The breakfast was delicious.
Robert, 2-night business trip
Verified Expedia guest review

8/10 Very good

Nice place,parking and friendly staff
Ahmed, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

Very nice people and very clean rooms, Outstanding work from the manager 👏 👌 👍
Amr, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

The hotel is new build in 2017 and still as new so for me it was very good , also i liked the walk in shower so much , perfect place easy shopping , easy come easy go where ever you are going it is so easy from the hotel location , least but not last friendly stuff all the time , thank you .
1-night trip
Verified Hotels.com guest review

8/10 Very good

omer, 22-night trip
Verified Expedia guest review

8/10 Very good

Abdelaziz, 5-night trip
Verified Expedia guest review

10/10 Exceptional

فندق رائع متناسب مع سعره الأكل لطيف وأسعاره معقولة العاملين في قمة الذوق والتعاون
mohamed, 1-night family trip
Verified Expedia guest review

4/10 Fair

Highly not recommended
2-night trip
Verified Expedia guest review

4/10 Fair

I do not recommend this hotel. Poor quality for the money you pay
4-night trip
Verified Expedia guest review