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All properties in Nur-Sultan, Kazakhstan

Hilton Astana

Luxury hotel in Nur-Sultan with 2 bars/lounges and spa

  • Free WiFi and free parking
From
ZAR 1,401

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9,2.Superb.
  • Great hotel for overnight hotel stay. Very clean.

    Dec 16, 2020

  • a very friendly staff. the view from room is beautiful. high class hotel.

    Dec 6, 2020

See all 44 reviews

Official standards

This property advises that it adheres to CleanStay (Hilton) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • 72 hours Gap period enforced between guest stays -
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Shopping
  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 253 guestrooms
  • Daily housekeeping
  • Restaurant and 2 bars/lounges
  • Full-service spa
  • Indoor pool and outdoor pool
  • Rooftop terrace

For families

  • Free cribs/infant beds
  • Children's pool
  • Rollaway/extra beds (free)
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate bathtub and shower

What’s around

  • EXPO 2017 - 8 min walk
  • MEGA Silk Way - 9 min walk
  • Keruen - 2.9 mi / 4.6 km
  • Singing Fountain - 3 mi / 4.9 km
  • Bayterek Tower - 3.1 mi / 4.9 km
  • Kazakhstan Central Concert Hall - 3.1 mi / 5 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Deluxe Room, 1 King Bed
  • Deluxe Room, 2 Twin Beds
  • Executive Room, 1 King Bed
  • Executive Room, 2 Twin Beds
  • Suite, 1 Bedroom
  • Suite, 1 Bedroom
  • Deluxe Suite, 1 Bedroom
  • Executive Suite, 1 King Bed
  • Presidential Suite, 1 King Bed
  • Room, 1 King Bed, Accessible
  • Deluxe Room, 1 King Bed (Expo View)
  • Family Room, 2 Bedrooms
  • Deluxe Room, 2 Twin Beds (Expo View)
  • Executive Room, 1 King Bed, View
  • Executive Room, 2 Twin Beds, View

Location

  • EXPO 2017 - 8 min walk
  • MEGA Silk Way - 9 min walk
  • Keruen - 2.9 mi / 4.6 km

What’s around

Landmarks

  • EXPO 2017 - 8 min walk
  • MEGA Silk Way - 9 min walk
  • Keruen - 2.9 mi / 4.6 km
  • Singing Fountain - 3 mi / 4.9 km
  • Bayterek Tower - 3.1 mi / 4.9 km
  • Kazakhstan Central Concert Hall - 3.1 mi / 5 km
  • Kazakhstan Ministry of Foreign Affairs - 3.5 mi / 5.6 km
  • Korme Exhibition Complex - 3.5 mi / 5.7 km
  • House of Ministries - 3.6 mi / 5.8 km
  • Supreme Court of the Republic of Kazakhstan - 3.7 mi / 6 km
  • Parliament of Kazakhstan - 3.7 mi / 6 km

Getting around

  • Nur-Sultan (NQZ-Nazarbayev Intl.) - 13 min drive
  • Astana Railway Station - 14 min drive
  • Airport shuttle (surcharge)

At a glance

Hotel size

  • This hotel has 253 rooms

Arriving/leaving

  • Check-in time 2 PM-5:30 AM
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18
  • If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one*

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Transfers

  • Airport shuttle (available 24 hours)*

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site
* See small print for additional details or extra charges

In the hotel

Food and drink

  • Continental breakfast daily (surcharge)
  • 2 bars/lounges
  • Restaurant
  • Bar/lounge
  • Snack bar/deli
  • 24-hour room service

Things to do

  • Indoor pool
  • Outdoor pool
  • Fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Children's pool
  • Spa tub
  • Sauna

Working away

  • Business center
  • Number of meeting rooms - 9
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 7535
  • Conference space size (meters) - 700

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff

Facilities

  • Year Built - 2017
  • Elevator
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Rooftop terrace
  • Terrace

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Raised toilet seat
  • Low-height counters/sink
  • Grab bar - near toilet
  • Bathroom emergency pull cord

Languages Spoken

  • Chinese
  • English
  • French
  • German
  • Russian

In the room

Home comforts

  • Air conditioning
  • Minibar
  • Bathrobes
  • Slippers
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Memory foam mattress

Things to enjoy

  • Individually decorated
  • Individually furnished

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer

Be entertained

  • 40-inch Smart TV
  • Premium TV channels
  • MP3 docking station

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Spa

Eforea s[a has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna, a steam room, and Turkish bath/hammam.

The spa is open daily.

Dining

Axis - Onsite lobby lounge.

Cloud 9 - Onsite rooftop bar. Reservations are required. Open daily.

Park Kitchen - This restaurant serves breakfast, lunch, and dinner. Open daily.

Small print

Also known as

  • Hilton Astana Hotel Nur-Sultan
  • Hilton Astana Hotel
  • Hilton Astana Nur-Sultan
  • Hotel Hilton Astana Nur-Sultan
  • Nur-Sultan Hilton Astana Hotel
  • Hotel Hilton Astana
  • Hilton Astana Hotel Nur-Sultan
  • Hilton Astana Nur-Sultan
  • Hotel Hilton Astana Nur-Sultan
  • Nur-Sultan Hilton Astana Hotel
  • Hilton Astana Hotel Nur-Sultan
  • Hilton Astana Hotel
  • Hotel Hilton Astana
  • Hilton Astana Hotel Nur-Sultan
  • Hilton Astana Hotel
  • Hilton Astana Nur-Sultan
  • Hotel Hilton Astana Nur-Sultan
  • Nur-Sultan Hilton Astana Hotel
  • Hilton Astana Hotel
  • Hilton Astana Nur-Sultan

Optional extras

Breakfast costs between KZT 7600 and KZT 8900 per person (approximately)

Airport shuttle service is offered for an extra charge of KZT 9000 per vehicle (one-way)

Airport shuttle for children between the ages of 17 and 18 costs KZT 0 (one-way)

Policies

If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-out is available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 72 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

This property accepts credit cards, debit cards, and cash.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Hilton Astana does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.

  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.

  • Yes, there's free self parking.

  • Yes, there's an indoor pool, an outdoor pool, and a children's pool.

  • Sorry, pets aren't allowed, but service animals are welcome.

  • You can check in from 2 PM - 5:30 AM. Check-out time is noon. Contactless check-out is available.

  • Yes, there's an onsite restaurant, Axis. Nearby restaurants include Uzbechka (2.8 mi), Cabernet Club (3.3 mi), and Del Papa (3.3 mi).

  • Yes, an airport shuttle is available. The charge is KZT 9000 per vehicle one-way.

  • Hilton Astana has 2 bars and a spa, as well as an outdoor pool and a Turkish bath.
9,2.Superb.
  • 10,0.Exceptional

    Amazing!

    Amazing stay all round 😀

    Ashley, 3 night trip, Feb 21, 2020

    Verified Hotels.com guest review

  • 8,0.Very good

    Although the hotel is brand new and the facilities are in perfect condition, I first thought it was 40yrs old due to its horrible internal architecture. Golden decorations all around, it really looks like the 80s. Other than bad taste on deco, the hotel is well run and kept and its well located if your businesses is in the Expo area. Great breakfast, but dinner at restaurant is not very good. Good food options next door at Mall.

    Fabio, 2 night business trip, Feb 10, 2020

    Verified Expedia guest review

  • 10,0.Exceptional

    The spa is beautiful and the beds are very comfortable.

    Nicole, 1 night trip with friends, Jan 25, 2020

    Verified Expedia guest review

  • 8,0.Very good

    Hotel was clean and rooms were nice.. Staff was very helpful!

    2 night business trip, Nov 25, 2019

    Verified Expedia guest review

  • 10,0.Exceptional

    Great location, great view from room., and clean rooms.

    1 night business trip, Sep 12, 2019

    Verified Expedia guest review

  • 10,0.Exceptional

    This place is beautiful and a fantastic deal. The spa and pool are beautiful. Had I gone the first day I would have gone everyday. The have Turkish bath, multiple saunas, steam rooms, and a Himalayan Salt Room! Use of these facilities is included! We had a great time!

    Nicole, 1 night trip with friends, Sep 5, 2019

    Verified Expedia guest review

  • 10,0.Exceptional

    The property was well lit and spacious where one could relax. The staff were every accommodating and friendly. They go out of their way to help and seek information to give assistance

    ClaudineFoster, 5 night trip, Jul 24, 2019

    Verified Expedia guest review

  • 10,0.Exceptional

    The hotel works seamlessly and smoothly making for a stress-free and comfortable stay. However the WiFi system could be significantly improved to avoid having to do multiple join processes. I will be back for sure.

    Alastair, 4 night business trip, Jun 4, 2019

    Verified Hotels.com guest review

  • 10,0.Exceptional

    good stay and wonderful hotel

    2 night business trip, May 8, 2019

    Verified Expedia guest review

  • 10,0.Exceptional

    Most pleasant experience.

    New, clean, and beautifully designed. The staff attends to your every need. Special thanks to Shakarim for handling the logistics of my trip to Burabai lake.

    Igor, 4 night business trip, Apr 29, 2019

    Verified Hotels.com guest review

See all 44 reviews