Skip to main content.
All properties in Suzhou, Jiangsu, China
1 room, 2 adults

W Suzhou

5-star5 stars
Great for familiesThis property has good facilities for families.
Building 7 Suzhou Center, corner of Xinggang Avenue and Suhui Road, Suzhou, Jiangsu, 215021, China

Luxury hotel with full-service spa, connected to a shopping center, near Jinji Lake
  • Free WiFi and free parking
  • Collect nightsYou can collect Hotels.com™ Rewards nights here
  • Hotel is great. Management is very good. Service still needs to be improved.Sep 2, 2019
  • I was offering free breakfast during check-in on 29 Aug 2019. I went to take breakfast on…Sep 2, 2019

W Suzhou

  • Wonderful Room, Guest room, 1 King, City view
  • Wonderful Room, Guest room, 2 Queen, City view
  • Spectacular Room, Guest room, 1 King, City view
  • Spectacular Room, Guest room, 2 Queen, City view
  • Fabulous Room, Guest room, 1 King, Jinji Lake view
  • Cool Corner Suite, 1 Bedroom Suite, 1 King, Jinji Lake view
  • Studio Suite, 1 Bedroom Suite, 1 King, Jinji Lake view
  • Mega Room, Guest room, 1 King, Jinji Lake view
  • Marvelous Suite, 1 Bedroom Suite, 1 King, Jinji Lake view
  • Fantastic Suite, 1 Bedroom Suite, 1 King, Jinji Lake view
  • Sensational Queen, Guest room, 2 Queen, Dongfangzhimen view
  • Sensational King, Guest room, 1 King, Dongfangzhimen view

What’s around W Suzhou

Landmarks

  • In Wuzhong
  • Jinji Lake - 12 min walk
  • Suzhou Culture and Arts Center - 43 min walk
  • Suzhou International Expo Center - 3 mi / 4.8 km
  • Yuanrong Times Square - 3 mi / 4.9 km
  • Suzhou University - 3.2 mi / 5.2 km
  • Suzhou Museum - 4.7 mi / 7.6 km
  • Humble Administrator's Garden - 4.8 mi / 7.7 km

Getting around

  • Shanghai (SHA-Hongqiao Intl.) - 56 min drive
  • Suzhou (SZV) - 30 min drive
  • Wuxi (WUX-Shuofang) - 32 min drive
  • Suzhou Railway Station - 10 min drive

At a glance

Key facts

Hotel size

  • This hotel has 379 rooms
  • This hotel is arranged over 38 floors

Arriving/leaving

  • Check-in time 3:00 PM-noon
  • Check-out time is noon
  • Express check-in/out

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transport

Parking

  • Free self parking

  • Car charging point

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • 3 restaurants
  • Bar/lounge
  • Coffee shop/café
  • 24-hour room service
  • Coffee/tea in a common area
  • Barbecue grills
Things to do
  • Indoor pool
  • 24-hour fitness facilities
  • Full-service spa
  • Fitness classes on site
  • Yoga classes/instruction on site
Working away
  • Business center
  • Number of meeting rooms - 7
  • Conference space
  • Conference space size (feet) - 8751
  • Conference space size (meters) - 813
  • Conference center
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fireplace in lobby
Accessibility
  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Lowered electrical outlets in bathroom
  • Height-adjustable showerhead
  • Grab bar - near toilet
  • Grab bar - in bathtub
  • Transfer shower
  • Lever door handles
Languages Spoken
  • Chinese
  • English
  • French
  • Japanese
  • Korean

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Espresso maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
Things to enjoy
  • Individually decorated
  • Individually furnished
Freshen up
  • Private bathroom
  • Deep soaking bathtub
  • Rainfall showerhead
  • Designer toiletries
  • Hair dryer
Be entertained
  • 49-inch LED TV
  • Pay movies
  • Premium TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Free local calls
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Away. Services include hot stone massages, facials, body treatments, and manicures and pedicures.

The spa is open daily.

Dining

Toro Loco - This restaurant specializes in Spanish cuisine and serves lunch and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).

The Kitchen Table - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). Open daily.

Su Yan - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Open daily.

Woobar - This bar serves light fare only. Open daily.

W Suzhou’s small print

Also known as

  • Hotel W Suzhou
  • W Suzhou Hotel
  • W Suzhou Suzhou
  • W Suzhou Hotel Suzhou

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Optional extras

Rollaway beds are available for CNY 350.0 per night

Buffet breakfast is offered for an extra charge of CNY 198 per person (approximately)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

Recent reviews

Superb 9,0 From 50 reviews

Poor 2,0
Smell is bad and services are not good
ca2 night business trip
Exceptional 10,0
Nice experience in Suzhou
It was good i tried late night meal , it was little bit expensive but really delicious I like hotel bar and service too good And spa!! Really nice service
Seyeoun, ca1 night romance trip
Exceptional 10,0
"W" for Will stay here again
Great hotel in an upscale area. Great view of the lake and the bar with DJ in the lobby gives it a young and fun feel.
David, us1 night business trip

W Suzhou

Is the description of this property not correct? Tell us