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1 room, 2 adults

Hotel Napoleon, Ascend Hotel Collection

4-star4 stars
Great for families

Good to know

  • Free cribs/infant beds
  • Free WiFi
  • Refrigerator
  • Dry cleaning/laundry service
179 Madison Ave, Memphis, TN, 38103, United States of America

4-star hotel with restaurant, near Beale Street
  • Free WiFi
  • Great for families

    Good to know

    • Free cribs/infant beds
    • Free WiFi
    • Refrigerator
    • Dry cleaning/laundry service
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

Tennessee may have travel restrictions in place due to COVID-19. 

  • AUsome hotel. Feb 13, 2021
  • Check in was quick, rooms were clean and very nice. Hotel provides slippers and house…Feb 3, 2021

Hotel Napoleon, Ascend Hotel Collection

from ZAR 2,246
  • Standard Room, 1 King Bed, Non Smoking
  • Standard Room, 2 Queen Beds, Non Smoking
  • Deluxe Room, 1 King Bed, Non Smoking, Corner
  • Deluxe Room, 2 Queen Beds, Non Smoking
  • Room, 1 King Bed, Accessible, Non Smoking
  • Room, 2 Queen Beds, Accessible, Non Smoking
  • Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Roll-In Shower)

What’s around Hotel Napoleon, Ascend Hotel Collection

Landmarks

  • In Downtown Memphis
  • Beale Street - 8 min walk
  • FedEx Forum - 9 min walk
  • National Civil Rights Museum at the Lorraine Motel - 17 min walk
  • AutoZone Park - 4 min walk
  • Orpheum Theatre - 10 min walk
  • Beale Street Landing - 15 min walk
  • Sun Studio - 16 min walk

Getting around

  • Memphis International Airport (MEM) - 14 min drive
  • Memphis Central Station - 21 min walk

At a glance

Key facts

Hotel size

  • This hotel has 58 rooms
  • This hotel is arranged over 5 floors

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is 11 AM

Restrictions related to your trip

  • Tennessee may have travel restrictions in place due to COVID-19.
Front desk staff will greet guests on arrival. Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Required at check-in

  • Credit card required for incidental charges

  • Government-issued photo ID may be required

Travelling with others

Children

  • Up to 10 children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • Onsite valet parking (USD 28.00 per day; includes in/out privileges)

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Full breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Room service (during limited hours)
  • Coffee/tea in a common area
Things to do
  • 24-hour fitness facilities
Working away
  • Business center
Services
  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Luggage storage
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Year Built - 2016
  • Elevator
Accessibility
  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Assistive listening devices available
Languages Spoken
  • English

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board
Sleep well
  • Premium bedding
  • Pillowtop mattress
Freshen up
  • Bathtub or shower
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer
Be entertained
  • 52-inch flat-screen TV
  • Premium TV channels
  • MP3 docking station
Stay connected
  • Desk
  • Free WiFi
  • Free local calls
Food and drink
  • Refrigerator
More
  • Daily housekeeping

Special features

Dining

Luna Restaurant & Bar - This restaurant specializes in American cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.

Hotel Napoleon, Ascend Hotel Collection’s small print

Also known as

  • Winchester Hotel Memphis
  • Hotel Napoleon, Ascend Hotel Collection Memphis
  • Hotel Napoleon an Ascend Hotel Collection Member
  • Hotel Napoleon, Ascend Hotel Collection Hotel Memphis
  • Hotel Napoleon Memphis
  • Napoleon Memphis
  • Napoleon, Ascend Collection
  • Hotel Napoleon, Ascend Hotel Collection Hotel

Policies

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; masks are required in public areas.

Contactless check-out is available.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

Mandatory fees

Deposit: USD 100.00 per accommodation, per stay

Breakage deposit: USD 100.00 per stay

Optional extras

Valet parking costs USD 28.00 per day with in/out privileges

Rollaway beds are available for USD 10.0 per night

Breakfast costs between USD 10 and USD 20 per person (approximately)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Hotel Napoleon, Ascend Hotel Collection

  • Does Hotel Napoleon, Ascend Hotel Collection offer free cancellation for a full refund?
    Yes, Hotel Napoleon, Ascend Hotel Collection does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Hotel Napoleon, Ascend Hotel Collection?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and requires staff to wear personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Hotel Napoleon, Ascend Hotel Collection?
    Yes. Valet parking costs USD 28.00 per day.
  • Are pets allowed at Hotel Napoleon, Ascend Hotel Collection?
    Sorry, pets aren't allowed.
  • What are the check-in and check-out times at Hotel Napoleon, Ascend Hotel Collection?
    You can check in starting at 3 PM. Check-out time is 11 AM. Contactless check-out is available.
  • Are there restaurants at or near Hotel Napoleon, Ascend Hotel Collection?
    Yes, Luna Restaurant & Bar offers American cuisine. The dining venue will be unavailable from September 9 2020 to March 1 2021 (dates subject to change). Nearby restaurants include Blue Plate Cafe (4-min walk), Capriccio Grill (4-min walk), and Cafe Keough (4-min walk).
  • Is there an onsite casino at Hotel Napoleon, Ascend Hotel Collection?
    No, this hotel doesn't have a casino, but Southland Casino & Gaming (9-min drive) is nearby.
  • What is there to do at Hotel Napoleon, Ascend Hotel Collection and nearby?
    Maintain your daily exercise routine at the 24-hour gym.

Recent reviews

Very good 8,4 From 293 reviews

Very good 8,0
Napolian
Everybody and thing were good. Except we got double billed by our AmEX and MC Giftcard. They are working on it?
Barry, us2 night trip
Exceptional 10,0
Great Hotel
Arrived fairly late, check in was easy and uneventful. Room was nice, well kept and clean. No complaints other than I wish we were staying longer.
Candy, us1 night family trip
Very good 8,0
Great customer service
From beginning to end great stay. Rocky at front desk offered great insight to our stay and great food recommendations. Only issue was ither noisy guests next door and above. People don't know how to behave
Debbie, us1 night trip
Exceptional 10,0
One of the best hotels in the downtown area.
Osmar, us1 night trip
Good 6,0
Upgrade
It’s good on the web site. Nothing special. Stay at Peabody instead. Worth the extra money for the hotel lounge area and ambiance.
Judith, us1 night trip
Exceptional 10,0
Charming old building with a beautiful modern renovation.
Hank, us1 night trip
Very good 8,0
Good stay. Coffee/bakery not open on a Tuesday morning, so had to walk two blocks for coffee.
Thomas, us1 night trip
Fair 4,0
Never again
No parking available until we spoke to the garage attendant who told us it was a flat rate of 8 dollars instead of 28 for valet parking Tv did not work Old dirty area and hotel Not a fan
us1 night trip
Poor 2,0
At 2:30 am we woke up because the room above us was having a very very bad fight, we considered calling the police, it was getting very violent, they were yelling at each other, violently walking which cause very loud thumps, if you go to the bathroom you can hear the argument from the vents, I went down to the front desk to let them know what was going on, the guy was on his phone, barley looked at my face and when I told him that the room above us have been fighting for an hour, he said "they just checked in", I told him it's been going on for a while and we have a 9 hour drive tomorrow morning, he said with a raised voice "THEY JUST CHECKED IN", I left to my room, tried to put the kid back to sleep, the fighting went on for another 45 mins then I guess I fell asleep for a bit before we started the drive, never again, we stayed at another hotel on the way in, it was great, night staff very unprofessional, the front desk staff at check in where very nice.
Yazan, us1 night family trip
Exceptional 10,0
Would have liked being informed that parking wad not included. Extra 28 per day for parking is not insignificant
Mary, us1 night romance trip

Hotel Napoleon, Ascend Hotel Collection